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    Sheraton Puerto Rico Hotel & Casino

    200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$221
          US$225
          US$222
          Traveller (797)
          Room & Suite (410)
          Pool & Beach (113)
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          Overview
          • Excellent47%
          • Very good33%
          • Average13%
          • Poor4%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Casino
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Sheraton Puerto Rico Hotel & Casino
          Special Offer: Breakfast for 2 included
          Hotel deals
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          San Juan Marriott Resort & Stellaris Casino
          6,298 reviews
          #9 of 48 hotels in San Juan
           
          Caribe Hilton San Juan
          6,958 reviews
          #19 of 48 hotels in San Juan
           
          La Concha Renaissance San Juan Resort
          7,403 reviews
          #5 of 48 hotels in San Juan
           
          Wyndham Grand Rio Mar Beach Resort & Spa
          7,023 reviews
          #2 of 4 hotels in Rio Grande
           
          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,163)
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          There are newer reviews for Sheraton Puerto Rico Hotel & Casino See the most recent reviews

          591 - 595 of 1,860 reviews

          Reviewed 17 December 2015

          I have too give 5 stars to this property for the great service and beautiful hotel. This hotel is not next to the beach. It's close to the Convection Center, but for sure one of my favorite hotels in San Juan. If yo a taking...More

          4  Thank Fllblueguy
          Response from SPRHC, Executive Assistant at Sheraton Puerto Rico Hotel & CasinoResponded 21 December 2015

          I appreciate you taking the time to write to me concerning your recent stay at The Sheraton Puerto Rico Hotel & Casino. It is through concerned guests like yourself that we gain insight into areas of our hotel that require attention. We are grateful for...More

          Reviewed 17 December 2015

          We were upgraded to a suite, and it was very spacious. Two bathrooms made it very convenient for three guests. Unfortunately when we checked in, the main bathroom shower was missing the shower head. The Sheraton club lounge was great, and the attendant was excellent...More

          3  Thank John N
          Response from SPRHC, Executive Assistant at Sheraton Puerto Rico Hotel & CasinoResponded 21 December 2015

          Thank you for your input, I apologize for the inconvenience you encountered with the shower head; I intend to share your comments with the corresponding departments. We look forward to your next visit.

          Reviewed 15 December 2015

          Extremly helpful and attentive staff + great location and view made for a wonderful stay. Note that when staying here, leave plenty of room for check in/checkout due to multuple cruise lines operating out of this harbor/port. :)

          1  Thank Krysynda
          Response from SPRHC, Executive Assistant at Sheraton Puerto Rico Hotel & CasinoResponded 17 December 2015

          Thank you for taking the time and writing about your recent experience, we are very pleased to know that your expectations were met. We look forward to welcoming you back to The Sheraton Puerto Rico Hotel & Casino.

          Reviewed 15 December 2015

          My family and I traveled to San Juan to spend Thanksgiving. Upon arrival we were impressed with the size of the hotel. Everything was spacious and clean. The food prices were a little steep ( I paid $10 for 8 ounces of milk for my...More

          1  Thank M2Harrison
          Response from SPRHC, Executive Assistant at Sheraton Puerto Rico Hotel & CasinoResponded 17 December 2015

          Guest service is our number one goal, I appreciate your concerns, interest and the extra time you have taken to bring these matters to our attention. We are appreciate your support and do hope we may have the pleasure of welcoming you back.

          Reviewed 13 December 2015

          We ended up at this Sheraton through a change initiated by our cruise company who failed to notify us that our original Old San Juan located hotel reservation had been rebooked at the Convention Center location. We were totally impressed with the friendliness and helpfulness...More

          Thank jpftx
          Response from SPRHC, Executive Assistant at Sheraton Puerto Rico Hotel & CasinoResponded 21 December 2015

          Your kind comments are greatly appreciated, customer care is our highest priority. Thank you for your visit and we look forward to welcoming you in the near future.

          San Juan Marriott Resort & Stellaris Casino
          6,298 reviews
          #9 of 48 hotels in San Juan
           
          Caribe Hilton San Juan
          6,958 reviews
          #19 of 48 hotels in San Juan
           
          La Concha Renaissance San Juan Resort
          7,403 reviews
          #5 of 48 hotels in San Juan
           
          Wyndham Grand Rio Mar Beach Resort & Spa
          7,023 reviews
          #2 of 4 hotels in Rio Grande
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Casino and Gambling
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$163 - US$346 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Spa Hotel in San Juan
          • #5 Luxury Hotel in San Juan
          • #9 Business Hotel in San Juan
          • #9 Family Hotel in San Juan
          • #11 Romantic Hotel in San Juan
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 503
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Hotwire, Orbitz, HotelsforEveryone, TripOnline SA, Cheap Tickets, Evoline ltd, Cancelon, getaroom.com and HotelQuickly so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Caribbean >
          • Puerto Rico >
          • San Juan
          • Also Known As
          • Sheraton Puerto Rico Hotel San Juan ,
          • Sheraton Puerto Rico Hotel And Casino
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          Traveller (797)
          Room & Suite (410)
          Pool & Beach (113)
          Dining (54)
          Hotel & Grounds (505)
          Bathroom (36)
          Business Centre & Event Rooms (9)
          Family and Play Areas (2)
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          Questions & AnswersAsk a question
          Russell J
          How much would it cost to take a taxi or uber to one of the coffee plantations?
          7 June 2017|
          Answer Show all 3 answers
          Response from Caleroma1964 | Reviewed this property |
          Put in the addresses in the Uber app and you will get an idea. A Taxi will cost you a lot more, I am sure you are looking at a 45 minute or better drive from the hotel. Rent a car and use your phone's map and driving... More
          2
          Votes
          Fooder P
          How long of a distance is new San Juan from old San Juan. And how do you get there?
          17 April 2017|
          Answer Show all 2 answers
          Response from Yelixa C | Reviewed this property |
          It's near but not walking distance. I would recommend to use either a Taxi or Uber (or bike if you ride) since parking at Old San Juan could be difficult to get especially on weekends. There's a trolley service that will... More
          1
          Vote
          Valeria C
          Is it oceanfront ?
          15 April 2017|
          Answer Show all 6 answers
          Response from Tamara g | Reviewed this property |
          No, you can see the ocean from the pool which is located on the roof of one of the floors.
          0
          Votes
          Room Tips
          "any room is beautiful"
          Read review
          "Maybe they could put better courtains that in the case of the East-facing rooms could prevent the aun from..."
          Read review
          "We were on the 11th and 12th floor, one city view and one water. Water view is more of canal type. We..."
          Read review
          "If you have a particular request email not just the concierge but also the GM and take a copy with you."
          Read review
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