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    Sheraton Puerto Rico Hotel & Casino

    200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
    1 (787) 993-3500
    Hotel website
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    2/1/2018 3/1/2018
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    US$360
    US$340
    SAVE US$20
    Traveller (839)
    Room & Suite (435)
    Pool & Beach (119)
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    Overview
    • Excellent48%
    • Very good33%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “infinity pool” (142 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Puerto Rico Hotel & Casino
    Special Offer: Breakfast for 2 included
    Hotel deals
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    Rooms
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    1 room, 2 adults, 0 children
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    Reviews (2,307)
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    511 - 515 of 1,992 reviews

    Reviewed 12 August 2016 via mobile

    Attended a Conference for 7 days with my husband at this hotel. It was not worth the expense! Bring lots of money! There is no shuttle service at this hotel. We took a taxi from the airport to hotel. Airport Taxi has a flat rate...More

    1  Thank Dee C
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 25 August 2016

    Please accept my sincere apologies for the inconveniences you experienced while a guest in our hotel. I want to explain that unfortunate the hotels in the metropolitan area in Puerto Rico are unable to provide shuttle services. It is with great concern that I learn...More

    Reviewed 12 August 2016

    Beautiful property. Rooms were large, modern and clean. We had a huge window overlooking the great pool area and city. Service was very friendly and prompt. The hotel is really fantastic, but it is not really within walking distance of restaurants if that is important...More

    Thank Cindy E
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 25 August 2016

    Thank you for taking the time to write Cindy, we truly appreciate your business. I am very glad to read how much you enjoyed your visit to the island and how you took advantage of your time and were able to explore the surrounding areas....More

    Reviewed 11 August 2016

    Wow where do i begin. First off we had two trips this summer. Our first trip was just myself and the wife finally with time to ourselves. This hotel always finds a way to surprise us every time we come back. We told Jonathan Valentin...More

    Thank luis d
    Reviewed 10 August 2016

    The stay overall was excellent. From the Check In, where the reception clerk received us promptly and with a smile. The room assigned had a balcony with a Pool view, nice! We decide to have dinner in the Hotel restaurant Choices were the dinner was...More

    Thank Jose V
    Reviewed 10 August 2016

    We arrived to this hotel at 4pm to find our room not available. We did not get a phone call that we were able to have access to our room until 7:30pm. Upon getting our keys, we negotiated for free breakfast buffets for my children...More

    2  Thank Sandy M
    San Juan Marriott Resort & Stellaris Casino
    6,497 reviews
    #10 of 47 hotels in San Juan
    2.0 km
     
    La Concha Renaissance San Juan Resort
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    #6 of 47 hotels in San Juan
    1.6 km
     
    Condado Vanderbilt Hotel
    1,981 reviews
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    Ciqala Luxury Suites
    891 reviews
    #12 of 47 hotels in San Juan
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Casino and Gambling
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$222 - US$409 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in San Juan
    • #5 Luxury Hotel in San Juan
    • #9 Business Hotel in San Juan
    • #9 Family Hotel in San Juan
    • #11 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 503
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, Orbitz, Travelocity, Evoline ltd, Hotwire, Cancelon, HotelQuickly, getaroom.com, Cheap Tickets and TripOnline SA so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Puerto Rico Hotel And Casino ,
    • Sheraton Puerto Rico Hotel San Juan
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    Traveller (839)
    Room & Suite (435)
    Pool & Beach (119)
    Dining (59)
    Hotel & Grounds (553)
    Bathroom (38)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Ciqala Luxury Suites
    891 reviews
    .53 km away
     
    La Concha Renaissance San Juan Resort
    7,604 reviews
    1.65 km away
     
    Condado Vanderbilt Hotel
    1,981 reviews
    1.53 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,497 reviews
    2.01 km away
     
    Nearby Restaurants
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    Los Pinos Cafe
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    Nearby Attractions
    Puerto Rico Convention Center
    240 reviews
    .28 km away
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    10 reviews
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    Ask a question
    Questions & Answers
    ojaiquilter
    26 September 2017|
    Answer
    Response from papermomo | Reviewed this property |
    Best to contact the property
    0
    Votes
    Paul464
    24 September 2017|
    Answer
    Response from Suzanne D | Reviewed this property |
    Unfortunately, I do not know...
    0
    Votes
    Paul464
    21 September 2017|
    AnswerShow all 4 answers
    Response from Efrain B | Reviewed this property |
    Hi, The Sheraton Hotel has been one of the few hotels in that area of the island (Convention Center, Condado, and Old San Juan area) that remained operational after the storm. It was maintained that way as it was being... More
    0
    Votes
    Room Tips
    "Always ask for pool view, it'll worth it"
    Read review
    "We had a room overlooking the pool and bay. Very relaxing"
    Read review
    "The room was great just had a small problem with the bed it was to hard for me since I had back surgery and..."
    Read review
    "Great workout room, get their early"
    Read review
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