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Sheraton Puerto Rico Hotel & Casino

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Traveller (888)
Room & Suite (489)
Pool & Beach (127)
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Overview
  • Excellent49%
  • Very good32%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Puerto Rico Hotel & Casino
Hotel deals
Offers from Sheraton Puerto Rico Hotel & Casino
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Reviews (2,510)
There are newer reviews for Sheraton Puerto Rico Hotel & Casino
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1,020
702
270
93
86
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471 - 475 of 2,171 reviews
Reviewed 27 February 2017

After long day getting to hotel it was wonderful that all the staff were very helpful in getting me the most out of my short stay in hotel.only there for one night but all things considered ie party atmosphere in lobby, reception were excellent in...More

Review collected in partnership with this hotel
1  Thank clive_womack
Reviewed 25 February 2017 via mobile

I visited this hotel for a convention... the rooms (they used three for different purpose during the day) were so big that accommodated the whole groups! The technology and the provisions were in good conditions and worked the whole day of the event!!! The service...More

Thank Liz M
Reviewed 25 February 2017

I highly recommend this hotel. The staff are very friend and accommodating. They took very good care of us and made some super recommendations for places to eat in the surrounding area. The outdoor pool on the 4th floor is beautiful and has great views

Thank Duncan W
Reviewed 22 February 2017

If you are coming for an event at the Sheraton or convention center, then it is a great hotel. Staff are well trained to meet your expectations in the area of service. The pool area was okay, great hot tub but the pool was cold....More

1  Thank shwa84
Reviewed 20 February 2017

The weekend at this hotel was absolutely phenomenal. The room was fastasic, clean, spacious. The staff was on point as well all of them were very very kind and welcoming. I spent a lot of time talking to the staff to figure out our plans...More

Thank jonathanpayami
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Most Booked Properties in Puerto Rico
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$203 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Juan
#5 Luxury Hotel in San Juan
#8 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$203 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Juan
#5 Luxury Hotel in San Juan
#8 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (888)
Room & Suite (489)
Pool & Beach (127)
Dining (57)
Amenities (76)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Questions & Answers
Ask a question
ronanpm
15 April 2018|
AnswerShow all 4 answers
Response from gotravelxyz | Reviewed this property |
You can purchase at the duty free right at the pier, they will allow 2 bottles each per passenger.
1
Vote
ojaiquilter
26 September 2017|
Answer
Response from Ron P | Reviewed this property |
Best to contact the property
0
Votes
Paul464
24 September 2017|
Answer
Response from Suzanne D | Reviewed this property |
Unfortunately, I do not know...
0
Votes
Room Tips
"needs to have HBO channel"
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"Great rooms and views"
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"Everything was good"
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"Keep the great work"
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