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09/07/2017 10/07/2017
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    Sheraton Puerto Rico Hotel & Casino

    200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$221
          US$225
          US$222
          Traveller (797)
          Room & Suite (410)
          Pool & Beach (113)
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          Overview
          • Excellent47%
          • Very good33%
          • Average13%
          • Poor4%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Casino
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Sheraton Puerto Rico Hotel & Casino
          Special Offer: Breakfast for 2 included
          Hotel deals
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,163)
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          There are newer reviews for Sheraton Puerto Rico Hotel & Casino See the most recent reviews

          21 - 25 of 1,860 reviews

          Reviewed 3 weeks ago via mobile

          Check in was quick and efficient. Cyd was very warm and welcoming when checking us in. We appreciate how she was able to provide some extra perks to help us celebrate a very special occassion. Thank you Cyd! The hotel beautiful! Our suite is spacious,...More

          3  Thank Songbird976
          Reviewed 3 weeks ago

          Arrived after a very long flight and delays from the Uk to join a cruise, requested a quiet room, whixch was anything but once we got to the room. Reception was surly, not very friendly and certainly displayed that she could not be bothered. When...More

          Thank snooty51
          Response from Daniela B, Manager at Sheraton Puerto Rico Hotel & CasinoResponded 2 weeks ago

          Hi my name is Daniela Brandao and I am the guest services manager, please let me apologize for the inconvenience and the experience you had at our property. We always welcome the guest reviews and we work with them in order to improve and make...More

          Reviewed 3 weeks ago via mobile

          This is your basic convention center hotel, both good and bad. On the good side, lots of amenities. The poolside area is especially nice. Clean and spacious room and excellent room service. And of course right next to the convention center so convenient for events...More

          Thank L H
          Reviewed 3 weeks ago

          I felt welcomed from start to finish. The staff all went above and beyond to make us feel comfortable. Like actually bringing us juice because the check in line was a little long, but we didn't really need to wait too much because the staff...More

          Review collected in partnership with this hotel
          1  Thank clauros31
          Reviewed 3 weeks ago

          We didn't have a good experience here, but actually it's nice and the service is OK. Wait for almost half an hour to check in. Too many people crowded in the lobby to check in. Starwood Gold member but no upgrade, I can understand this,...More

          Thank zyclethe
          Response from Daniela B, Manager at Sheraton Puerto Rico Hotel & CasinoResponded 3 weeks ago

          We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for...More

          San Juan Marriott Resort & Stellaris Casino
          6,298 reviews
          #9 of 48 hotels in San Juan
           
          Caribe Hilton San Juan
          6,959 reviews
          #20 of 48 hotels in San Juan
           
          La Concha Renaissance San Juan Resort
          7,405 reviews
          #5 of 48 hotels in San Juan
           
          Wyndham Grand Rio Mar Beach Resort & Spa
          7,023 reviews
          #2 of 4 hotels in Rio Grande
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Casino and Gambling
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$163 - US$348 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Spa Hotel in San Juan
          • #5 Luxury Hotel in San Juan
          • #9 Family Hotel in San Juan
          • #9 Business Hotel in San Juan
          • #11 Romantic Hotel in San Juan
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 503
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Orbitz, Travelocity, Expedia, HotelsforEveryone, TripOnline SA, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Caribbean >
          • Puerto Rico >
          • San Juan
          • Also Known As
          • Sheraton Puerto Rico Hotel San Juan ,
          • Sheraton Puerto Rico Hotel And Casino
          Add Photo Photos
          Traveller (797)
          Room & Suite (410)
          Pool & Beach (113)
          Dining (54)
          Hotel & Grounds (505)
          Bathroom (36)
          Business Centre & Event Rooms (9)
          Family and Play Areas (2)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Russell J
          How much would it cost to take a taxi or uber to one of the coffee plantations?
          7 June 2017|
          Answer Show all 3 answers
          Response from Caleroma1964 | Reviewed this property |
          Put in the addresses in the Uber app and you will get an idea. A Taxi will cost you a lot more, I am sure you are looking at a 45 minute or better drive from the hotel. Rent a car and use your phone's map and driving... More
          2
          Votes
          Fooder P
          How long of a distance is new San Juan from old San Juan. And how do you get there?
          17 April 2017|
          Answer Show all 2 answers
          Response from Yelixa C | Reviewed this property |
          It's near but not walking distance. I would recommend to use either a Taxi or Uber (or bike if you ride) since parking at Old San Juan could be difficult to get especially on weekends. There's a trolley service that will... More
          1
          Vote
          Valeria C
          Is it oceanfront ?
          15 April 2017|
          Answer Show all 6 answers
          Response from Tamara g | Reviewed this property |
          No, you can see the ocean from the pool which is located on the roof of one of the floors.
          0
          Votes
          Room Tips
          "any room is beautiful"
          Read review
          "Maybe they could put better courtains that in the case of the East-facing rooms could prevent the aun from..."
          Read review
          "We were on the 11th and 12th floor, one city view and one water. Water view is more of canal type. We..."
          Read review
          "If you have a particular request email not just the concierge but also the GM and take a copy with you."
          Read review
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