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Serafina Beach Hotel

Traveller (160)
Room & Suite (26)
Video (1)

About

Location
Cleanliness
Service
Value
Serafina Beach Hotel is a new hospitality experience from the owners of the successful global restaurant brand, Serafina Restaurant Group, which currently has over 16 locations in the U.S. including Puerto Rico, and 17 other worldwide locations. Serafina Beach Hotel just opened its door in March 2018, welcoming guests to delight in San Juan’s exclusive lifestyle beachfront hideout. A boutique hotel with Latin-European sensibilities & playful beach house-chic vibes, atrium-style lobby, and vibrant pool deck. Each of the 96 guest rooms boast dramatic floor to ceiling windows directly overlooking the Atlantic Ocean or the adjacent Laguna del Condado. Designed to be uniquely social, located in the epicenter of the buzzing Condado district of San Juan, the hotel leaves today’s modern traveler with nothing to be desired. SOCIAL. SEXY. SERAFINA
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Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Great View
Ocean View
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Serafina Celebration
191Reviews
187Photos
18Q+A
45Room tips
Traveller rating
  • 125
  • 41
  • 15
  • 7
  • 3
Time of year
Traveller type
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  • English
Popular mentions
+2
I was in town for 4 days to work. Check in was smooth. Staff very friendly and explained the activities available. Complimentary Pina Colada was great. Rooms nice and very boutique like. The white & teal colors are relaxing. Shopping and dining near by. I will stay here
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Response from BetsyM500, Director of Sales at Serafina Beach Hotel
Responded 2 days ago
Hola Miata: Thank you for taking the time to review. We are happy that you enjoyed your experience. If you come frequently to San Juan on business, we can set you up with a Corporate Account. Contact us at sales@serafinabeachhotel.com; we will be happy to assist. Hope to welcome you back soon,
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Hotel's Favourite
Waking up to the beautiful Caribbean sea is stunning! The decor and ambiance is so relaxing due to the modern and clean feel. The service is exemplary from the moment you arrive. Every detail has been thought of. The bed ... amazing! You will catch yourself just gazing into the
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Response from Juan C, Front Office Manager at Serafina Beach Hotel
Responded 12 Jun 2018
Dear Sashabenvenuto, We love you title! Thank you for the fabulous review, we very much appreciate your kind words, but even better that you had the best experience ever. Hope to welcome you back soon. Warmest regards, Juan
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This hotel was chic, intimate, clean and new. A new hotel that was built after the hurricane located in the best part of town. Walking distance to stores, restaurants, bars, and markets. Juan Castro, the hotel manager has a way of welcoming guests and making them feel extra
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Response from BetsyM500, Director of Sales at Serafina Beach Hotel
Responded 2 days ago
Hola Andrea: We are so happy to read that you enjoy staying with us! Thank you! You are so on-point about Juan Castro; he makes all of feel warm and welcomed and I am glad that you feel the same way, too! Consider this your home when in San Juan! Thank you for your review. Ciao,
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I was very satisfied with the whole staff, very professional & courteous, cabanas & bar on the pool deck, right on Ashford Ave & close to everything,,we stayed in an ocean front room & what a view, WOW !!
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Response from BetsyM500, Director of Sales at Serafina Beach Hotel
Responded 2 days ago
Hola Rafael: We are very happy to learn that you enjoyed your stay with us! Thank you for your review. Let us know when we will welcome you back,
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Spent 10 days at the Serafina Beach Hotel. The place was very clean and the beds were very comfortable. The pool area is very nice as was the staff. There is a bar in the lobby, but when we came home in the evening, there was never anyone there.(either working or drinking at
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Response from BetsyM500, Director of Sales at Serafina Beach Hotel
Responded 3 days ago
Hola Dixie: We are happy you enjoyed your stay overall. PiñaCo Bar, the lobby bar, opens Wednesday – Sunday: 5PM – 12AM for evening cocktails. Perhaps during a next visit! Welcome back soon,
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Photo provided by managementSerafina Beach Hotel
Premium Ocean King
City view room
Very comfortable and lots of outlets
Room 601 with ocean view
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123456
Hello As for resort fees room rates are subject to daily 18% hotel tariff and 9% occupancy tax. 18% hotel tariff Includes things like WIFI in all guest rooms & public areas, Complimentary Bottles of water, In-Room Smart HDTV , Complimentary Local & 800-calls. Etc. As for security deposit I do not think so. If you call taking a check in deposit on your credit card then that can be be considered a deposit of sorts which is eliminated once you pay your final bill at checkout Hope this helps
1 vote
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Can you take long walks on the beach directly from the hotel?
You can take SHORT walks on the beach! jeejeejee but seriously you can gaze at the beautiful moon and hear the pounding waves along the beach from the grounds of Serafina Beach Hotel. Then take a romantic walk to Serafina's NEW Lounge call SURF that overlooks the ocean! 😍
1 vote
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Hola! Our ambiance is decidedly designed for an adult ambiance. We do not have any children activities. That said, we have had some famiies visit. Thank you!
1 vote
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Does this hotel provide Spa services?
Yes they do. I believe so
1 vote
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Can we walk to a swimable beach from serafina?
Hola! Yes, at least 4 are in walking distance.
0 votes
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1234
"Room with an ocean view,"
"Windows don’t open and balcony rooms cost extra but decor nicely designed and great view of water. "
"Ocean view totally worth it!!"
"only rooms on the third floor have windows/doors that open"
"Better quality coffee machine and coffee in the room. mattress was too soft. "
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1234569
PRICE RANGE
US$257 - US$503 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
96
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