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Traveller (393)
Room & Suite (367)
Dining (36)
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Overview
  • Excellent72%
  • Very good22%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“san juan gate”(12 reviews)
“old san juan”(193 reviews)
“claw foot”(7 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
Laundry Service
3 Star Hotel
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Rooms
9 May10 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (327)
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Traveller rating
221
69
13
2
4
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221
69
13
2
4
Show reviews that mention
All reviewssan juan gateold san juanclaw footquiet streetantique furnituremain cathedralmosquito nettingrooftop patioopen air courtyardyogurtboutique hotelsitting areacontinental breakfastel morroboiled eggslarge showerthe ground floor
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81 - 85 of 309 reviews
Reviewed 17 February 2016

This place is amazing. I don't think I'll ever stay anywhere else in San Juan again. The staff was very friendly, I really liked the breakfast. It was simple but delicious. We stayed with another couple & their room was larger than ours, but our...More

1  Thank megalicious22
Reviewed 16 February 2016

The good: great location, very clean and quite beautiful. The staff were friendly and attentive . The bad: The Classic Queen Room does not have a balcony as advertised, the rooms actually have no windows. They are beautiful but dark and they are pictured on...More

Thank James M
Response from Joyce O, Manager at Villa HerenciaResponded 12 March 2016

Dear James M, thank you so much for your review. We extend our deepest apologies as the Classic Queen Room does not have a balcony and we have corrected our website, which is new. We thank you for bringing this to our immediate attention but...More

Reviewed 10 February 2016

I didn't actually stay in Villa Herencia because of a mix-up with the reservation system, but the concierge was exceptionally kind and helpful. He got us a room at another hotel in the area and was just very helpful. It's a beautiful, beautiful place and...More

4  Thank Caroline D
Reviewed 6 February 2016 via mobile

I honestly couldn't ask for more. Small clean and charming rooms. Listen, this is not the Ritz, thankfully, but a really nice stay with super friendly people that give you a real feel for PR. Roof top terrace and location is awesome. The limited breakfast...More

1  Thank buckeyenut3
Reviewed 3 February 2016

Stayed for three nights last week. A wonderful, small historical property in the oldest part of Old San Juan very close to the cathedral, San Juan Gate and the El Convento hotel. Our room was quite large enough for the two of us (quaintly furnished...More

2  Thank John N
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Multilingual Staff
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Details
Price range
US$143 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$143 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (393)
Room & Suite (367)
Dining (36)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
america2iceland
24 September 2017|
Answer
Response from Joyce M |
Hello America2iceland, we are open and operating. Please call us at (787) 366-5516 for a room as we are pretty busy with Red Cross and other volunteers staying locally during the restauración fase. Thanks, Joyce
0
Votes
Kate S
29 July 2017|
Answer
Response from Ying L | Reviewed this property |
I booked it on Expedia.
1
Vote
wanderlust0055
20 February 2017|
AnswerShow all 2 answers
Response from VillaHerencia | Property representative |
Hello! Thank you for your interest in Villa Herencia. Unfortunately for the moment we are completely booked for the nights of the 3rd and 5th. You can check with us closer to the dates in case of a cancellation. We don't... More
0
Votes
Room Tips
"Sundeck Suites are gorgeous! H9 is great if you need an additional side room/bedroom. H8 is better for..."
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"We were in the French Room'"
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"Ground floor rooms open to the courtyard. Upper floor rooms opened to the rooftop terrace and had small..."
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"second level rooms are the suites. the lower rooms vary in size."
Read review
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