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Jamaica Palace Hotel

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78 Reviews from our TripAdvisor Community

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There are newer reviews for Jamaica Palace Hotel
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Showing 52: English reviews
St Albans, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2015

we thoroughly enjoyed our stay at this elegant and spacious hotel. The room was clean and large with TV, a fridge and Wifi. It was surprisingly quiet but this was great = esp when it was just us at the pool in the shape of Jamaica. The food was excellent - especially the Jamaican breakfast. It is well located for... More 

2 Thank JimStanden
Tyumen, Russia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2015 via mobile

Thanks this hotel for hospitality and delicious dinner at our room. We traveled around the island and were very tired from the road. You helped us to get a new energy for long time in our trip. After Port-Antonio we went to Ocho Rios, Montego Bay, Negril. We saw enough hotels, but you have a zest ;) With love, Russia.

2 Thank Elizaveta95
Trearddur Bay, United Kingdom
Level Contributor
187 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 21 April 2015

This is a hotel and a place where in so many delightful ways time has stood still. My wife and I were there for a yacht race, not just a vacation and were truly overwhelmed by the charming, friendly locals and ex pats who live here. This is a quite isolated community as the drive from Kingston airport is an... More 

3 Thank Chris H
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 February 2015

This plae is nestled in the lush tropical hills of Port Antonio. It is away from the hustle & bustle of Kingston & Montego bay in paradise. From the Island shaped pool to the peacocks wandering the property you will feel like you are in a different world. When I was there there werent too many other guests & it... More 

4 Thank hearsechic
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 February 2015 via mobile

I stayed at Jamaica Palace Hotel 1/25-28/2015. It was a very unpleasant 3-day stay. The hotel is very big and could be an oasis but it is rundown and uncared for. It needs lots of TLC. My room had a moldy, musky scent. The decor is extremely dated. The linen sub par (very thin) and mattress damaged (ripped up). Though... More 

New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 January 2015

Unfortunately, this hotel was poorly maintained. The security at the gate was not wearing a uniform but dressed very poorly to the extent that we were not sure if he was just hanging out. Upon entering the lobby, it smelled of mildew. My sister went to the Restroom in the lobby. Unbelievable, I took pictures to show the mildew in... More 

8 Thank sjakar
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 May 2014

What a great place!While the premises are in need of a bit of TLC,it is still incredible!Very much like staying in the middle of a lovely art gallery.The art and history evident everywhere are so worth the visit.And the staff!Wow!Hats off to Mr Gash,Dawn(on the desk),the attentive wait staff and the very talented chefs.We travel extensively and do not often... More 

4 Thank dragon60
Level Contributor
112 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 23 February 2014

Have always been interested in the property so decided to stop by for a look around. Was met by the head of housekeeping (sorry I forgot his name) he took great pride in showing me around. Saw several rooms, all with round beds and matching décor. All smelled fresh and appeared very clean. Lot's of unique artwork and paintings through... More 

4 Thank sammyb
Atlanta, Georgia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 February 2014

This hotel had only three guests when we arrived. There were two staff members who did everything. The restaurant had no air condition so we had to eat in our rooms and the food was way overpriced for what they offer. There were no instructions on who to call for room service no business center so we were without a... More 

3 Thank Cherise B
Campbell, California
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 January 2014

The dining options are limited. We went to Woody's down the street for most nights. Need a taxi to go to blue lagoon or boston bay from here unless you have your own car (we drove and it was fun). The property itself is a heritage property and the staff is really nice and helpful. The rooms are dated with... More 

3 Thank campbell95008

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All Traveller Photos (75)
Pool/Beach Area (5)
Hotel & Grounds (17)
View from Room (5)
Room/Suite (17)
Bathroom (7)
Dining (8)
Other (16)

Management photos: Courtesy of the property manager

All Management Photos (8)
Hotel & Grounds (3)
Room/Suite (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Family friendly Resort Hotel nestled on 5 tropical acres between the foothills of the Blue Mountains and the Caribbean sea close to all attractions in tranquil Port Antonio. ... more   less 

Additional Information about Jamaica Palace Hotel

Address: P.O. Box 277 | Williamsfield, Port Antonio, Jamaica
Region: Caribbean > Jamaica > Portland Parish > Port Antonio
Price Range: €154 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jamaica Palace Hotel 3.5*
Number of rooms: 40
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Also Known As:
Jamaica Palace Port Antonio
Jamaica Palace Hotel Port Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Jamaica Palace Hotel staff and other travellers.
6 questions
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Questions? Get answers from Jamaica Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a metal roof which is noisy in the rain, others have a solid roof which is very quiet.”
 of 5 bubbles peteandbettina, 22 Aug 2016 | Read review
“Really do take a dip in their custom made pool that looks like the shape of the island of Jamaica itself!”
 of 5 bubbles KVirtue, 18 Mar 2016 | Read review
“Be open minded and enjoy everything!”
 of 5 bubbles ChrisH40, 20 Apr 2015 | Read review
“Try room 6 as you just go up the stairs to the pool!”
 of 5 bubbles dragon60, 26 May 2014 | Read review
“No iron/iorning board in room. Internet worked in Room 29. It was upstairs however. The staff was helpful to carry the bags upstairs - so we did not quite miss the refridgerator. Upstairs rooms are convenient to go to the swimming pool.”
 of 5 bubbles campbell95008, 2 Jan 2014 | Read review
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