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El Cielo

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12 Reviews from our TripAdvisor Community

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Showing 12: English reviews
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Reviewed 2 weeks ago

The name says it all! My family and I had the opportunity of staying here and we will indeed be back. Wish we could have stayed a bit longer. Great service, Splendid view and all the quietness you need. Luxurious, spacious, clean and a " home away from home". Bequemlichkeit dass muss sein! Unforgettable!!!! Miss Yvonne, you're the best!! <3

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Thank Valerie P
Wellington, Florida
Reviewed 5 October 2016

My teen daughters and I were in Jamaica for a family reunion. After touring around different parts of the country, we finally arrived at this house. My daughter's were very upset that we hadn't stayed here from day 1. They loved it. The road leading there is winding but the location was perfect. Lots of steps leading to 2nd house....

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Thank Thedeerings
Mark B, Owner at El Cielo, responded to this review

Back to 5 star standards. Mrs Blakey our new manager is Jamaica's best. Love her new staff also.

Washington DC, District of Columbia
Reviewed 28 August 2016

18 family members stayed here and were blown away by El Cielo's beauty, tranquility, spacious and well appointed rooms ... not to mention the exemplary service. Marjorie greeted us with a warm and inviting smile and was extremely accommodating. My 16 yo daughter commented that this was the best place she had stayed in Jamaica during our 3 week tour...

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Thank ChefSCook
Mark B, Owner at El Cielo, responded to this review

Thank The Lord for Mrs Blakey our new manager. She has along with her staff have exceeded even my standards. Thank you and come see us again!!!!

Fairfield, Iowa
Reviewed 8 May 2016

San San, located in the unspoiled Port Antonio region of Jamaica offers a true Jamaican experience. It has best of everything to offer, lovely private beaches - Frenchman's cove and San San beach are within walking distance-, nearby waterfalls, the famous Blue Lagoon is minutes away and El Cielo is the perfect "home" from which to experience it all. This...

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Thank pappasco
Reviewed 11 September 2015

STAY AWAY!!! I gave this 1 star because that it the lowest I could. This was a wolf in sheep's clothing. Pictures looked great. WE were told by the owner we would be pleased with the booking. We booked both villas to capacity for destination wedding. We arrived there and the villa was run down. NO OPERATING SPA. DIRTY POOL....

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3Thank Angie R
Kingston, Jamaica
Reviewed 4 May 2014

El Cielo is now the official accommodation for me and my group of vacationers. The place is very clean, view amazing but most importantly, the service from the staff is simply unparalleled. From all our traveling El Cielo staff are highly ranked, they are simply above the average. Reidie, Tiny and Chef.... You are simply the best. See you all...

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Thank Pryce101
Kingston, Jamaica
Reviewed 2 May 2014

If you wish to stay in San San, Portland...there is no other place like El Cielo! The property is absolutely beautiful and the staff was very helpful and accommodating. Our room was simply amazing and the view of the Blue Lagoon from our balcony was incredible. We had everything we needed for our weekend stay so we never left the...

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Thank Alijay3
Washington DC, District of Columbia
Reviewed 29 April 2014

I went to El Cielo with 3 friends from the US to celebrate my father's 70th Birthday with additional friends and family. The Villas and service are AMAZING!!!! the staff was incredible. they went the extra mile to ensure that our stay there was fantastic. The grounds are meticulously manicured, Reid. the grounds keeper greeted me every morning with a...

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Thank SimcaJ
Austin, Texas
Reviewed 26 March 2011

El Cielo was in a word "amazing". The time we spent there was unbelievably wonderful. I’m trying not to use too much hyperbole, but what can I say? Those are the appropriate words. The facilities are first rate and they obviously cater to the discerning traveler. The villa has outstanding amenities; you will feel like you indeed belong to royalty....

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Thank lornasa
Boston, Massachusetts
Reviewed 11 March 2011

My husband and I and another couple stayed here for about 4 days not too long ago, and I can't say enough wonderful things about this beautiful villa in the quaint town of Port Antonio. Not only was the place incredibly beautiful, with an extremely relaxing veranda, and gorgeous view to the sea, but the staff was MAGNIFICENT! We had...

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Thank slaura81

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Beachfront
  • Room Service
  • Restaurant
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Perched gracefully on the hillside in San San sits El Cielo the Spa Palace with a picturesque view of the Caribbean Sea, in beautiful, Port Antonio, Jamaica. Located a short walk away from the San San Private Beach, Frenchmans Cove river & beach, and San San Golf Course. The Resort is appointed with Classic architecture and d�cor, and inviting gardens adorn this spectacular Resort overlooking a surf-swept beach at the Eastern end of Jamaica ... more   less 

Additional Information about El Cielo

Address: San San, Port Antonio, Jamaica
Region: Caribbean > Jamaica > Portland Parish > Port Antonio
Price Range: €132 - €188 (Based on Average Rates for a Standard Room)
Number of rooms: 9
Also Known As:
El Cielo Jamaica/Port Antonio
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Master bedroom upstairs! Being on top of the world looking down on creation!!”
 of 5 bubbles C2204EIvaleriep, 4 Feb 2017 | Read review
“The master rooms were huge with huge bathrooms, but all rooms are good, all are quiet, lots of sunlight.”
  • Master bathroom house 1
  • master bathroom house 2
  • outside of master bedroom house 1
  • master bedroom house 1
  • Master bedroom house 2
 of 5 bubbles Thedeerings, 5 Oct 2016 | Read review
“The upstairs room of the big house which has a lovely covered balcony overlooking the estate and the ocean beyond.”
 of 5 bubbles pappasco, 8 May 2016 | Read review
“Stay Away,Run down, poor management”
 of 5 bubbles angier909, 11 Sep 2015 | Read review
“Master Bedroom is the best!”
 of 5 bubbles Alijay3, 2 May 2014 | Read review
5 of 5