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ClubHotel Riu Negril

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ClubHotel Riu Negril
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5,312 Reviews from our TripAdvisor Community

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Showing 4,568: English reviews
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Regina, Canada
Reviewed yesterday NEW

This was my second time at the Riu Negril and it was better than the first. The staff helped make this trip perfect. Everyone from the maids to the managers were helpful, friendly and polite. The animation team was so much fun, got people involved and remembered your name. They would make a point of coming to say hello to...

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Thank sandra s
Reviewed yesterday NEW

In mid February, we went to the Riu Hotel in Negril. On the map before we got there, it looked like you could walk from the hotel to Seven Mile Beach. Not so. To get to Seven Mile beach you had to talk a 20 minute taxi ride to get around a rocky point separating Bloody Bay from Seven Mile...

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1Thank Mark S
Florida
Reviewed 3 days ago NEW

We are an active mid 40's couple. This was our 13th RIU. Let's just say we love the RIU brand--a good price for a great experience. But we have stayed at Iberostar, Club Med, and Sandals. Is this a five star resort? NO. But we had a 5 star experience as usual with RIUs. Let me start by saying we...

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8Thank newschick
Sault Ste. Marie, Canada
Reviewed 3 days ago NEWvia mobile

Took this vacation with a group of friends. My husband and I took our three young children aged 5, 3 and 9 months. The drive from the airport was at least an hour and a bit.... but it was a good ride. We didn't expect too much from the resort as we stayed in a riu varedero in Cuba which...

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3Thank jubymom3
Ross-on-Wye, United Kingdom
Reviewed 3 days ago NEW

I was disappointed in this hotel. The cleanliness could not be faulted but the little details were overlooked. The loo roll holder was hanging off the wall, the bathroom door was damaged, the bolt in the veranda door fell out every time that I unlocked it and the shower ran hot and cold. The hotel blocks were very noisy at...

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Thank barwitch65
Reviewed 3 days ago NEWvia mobile

This trip was just a bunch of happy mistakes. We booked the palace but somehow through a miscommunication we ended up being booked at Riu Negril next door. We were dead set on moving at the first opportunity and then we met Rochelle at the front desk who turned our experience around. Within one day Rochelle and her crew had...

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1Thank Luis J
Agadir, Morocco
Reviewed 6 days ago NEW

Let me start by saying that there is nothing essentially wrong with this place if you want to spend your week/fortnight in a drunken haze, it just didn't have that bang for buck factor that other Riu's have. Also, be aware that this hotel is NOT on seven mile beach but a bay around the corner, which we hadn't realised...

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7Thank VictorMeldrew221060
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Negril, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. As a global brand, we strive to maintain consistent levels of quality in our hotels throughout the world. We were pleased to read...

Middleton
Reviewed 6 days ago NEWvia mobile

Myself and my wife stayed at the Club hotel Riu 01/03/17 to 15/03/17 we were in block one room 1205 on the third floor, no lifts but only 36 steps. We had a great holiday the staff were very friendly and polite nothing was to much trouble for them. The Hotel and the room were spotless, the food was first...

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3Thank MiddletonMeatpie
Canada
Reviewed 1 week ago

I came here with 3 friends in January. We booked rather last minute but I have to say this was the most I have ever paid for an all-inclusive resort in the Caribbean. If I start at the beginning, the shuttle from the airport to the hotel was not bad at all. It took around 1.5 hours but I had...

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1Thank ilovedgreece
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Negril, responded to this review

Dear guest, Thank you for taking the time to write a feedback regarding your recent stay at ClubHotel Riu Negril. We are glad that you enjoyed your overall stay at our resort but would like to apologize that you were not satisfied with the opening hours of our bars. We can assure you that we strive to improve our service...

Wisconsin
Reviewed 1 week ago

Hotel is nice, but definitely should be considered "average" in quality. The staff is extremely friendly, courteous, and everyone always has a smile on their face. Food at the resort is average, at best. I strongly caution anyone who hopes for a good steak to stay far away from their steakhouse. It was the worst food of the whole trip;...

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2Thank MSP_Traveler09

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
* Newly renovated in November 2015 * Located on Jamaica's west coast in Negril * Located on the beach front * Complimentary sun loungers on the beach * Main building and four 2-story annexes * Surrounded by 45,000 m2 / 56,000 sq. Yards of lush gardens * 9 km / 5.5 Miles from Negril's West End * 7 km / 4.4 Miles from various shops * 80 km / 48 miles from Montego Bay airport * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about ClubHotel Riu Negril

Address: Bloody Bay Beach | Norman Manley Boulevard, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: €194 - €375 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Negril 3.5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Riu Hotel Negril
Rio Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril
Hotel Style:
#13 Spa Hotel in Negril
#18 On the Beach Hotel in Negril
#19 Top resorts Hotel in Negril
#37 Romantic Hotel in Negril
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Negril staff and other travellers.
451 questions
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Questions? Get answers from ClubHotel Riu Negril staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for building 1 or 2 as they are closer to everything.”
 of 5 bubbles sasky101, 29 Mar 2017 | Read review
“Get a room in block 1 or 2...or else you are far from everything”
 of 5 bubbles newschick, 27 Mar 2017 | Read review
“Request an upper floor oceanfront in Bldg 1 or 2. There are no elevators, so if stairs are a problem, the main level may be best for you.”
 of 5 bubbles MSP_Traveler09, 22 Mar 2017 | Read review
“No elevator. If you have trouble with stairs ask for lower floors.”
 of 5 bubbles Cancun10yrs, 16 Mar 2017 | Read review
“We had an ocean front suite, they are only located in blocks 3 and 4,”
 of 5 bubbles Mommamitt, 14 Mar 2017 | Read review
5 of 5