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Sunset at the Palms

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#7 of 84 Hotels in Negril
Certificate of Excellence
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1 room 2 adults 0 children
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Sunset at the Palms
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2,440 Reviews from our TripAdvisor Community

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Showing 2,280: English reviews
Reviewed 1 week ago via mobile

There are not many words needed for SATP. Best place on earth. My husband and I just came back from a 10 day stay and it exceeded every expectation. It was incredible!! Food, staff, grounds, amenities, beach, quiet, peaceful, relaxing, we do not have a single complaint. And seriously, food was AMAZING!!!! We cannot wait to go back!

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5Thank Jennifer L
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Jennifer L. We really appreciate you taking time to share "Incredible experience!!" review about your vacation experience at Sunset at the Palms Resort. We are very much delighted to hear that your expectations were exceeded. Thanks for your feedback; "It was incredible!! Food, staff, grounds, amenities, beach, quiet, peaceful, relaxing, we do not have a...

Swedesboro, New Jersey
Reviewed 1 week ago

I have to admit when we first arrived I was a bit skeptical . We have always travels to Busy Luxury resorts and the Sunset at the Palms seemed anything but "busy". But that was the point of this vacation.. relaxation. , The rooms were quaint, a little small and maybe getting a little tired, but overall pretty nice After...

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3Thank BrianMenickella
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks BrianMenickella for choosing Sunset at the Palms Resort for your vacation experience, as well as for sharing your Tripadvisor review. Thanks for recognition of our staff; as being exceptional and we are indeed delighted that our dedicated team created an experience of a lifetime for you. We do appreciate your very kind feedback; "The Sunset at the Palms had...

Tenafly, New Jersey
Reviewed 1 week ago

We stayed here as part of a girlfriends birthday getaway trip through an Interval exchange. Colleen and Measha at the front took great care of us and made us feel right at home. It's mostly couples here but they accommodated us with a large unit that had 2 twin beds downstairs and 1 king upstairs. It was a comfortable room...

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1Thank tenaflymom
Sharon P, Manager at Sunset at the Palms, responded to this review

Hello tenaflymom. Thank you so very much for sharing review about your recent visit to Sunset at the Palms Resort. Also, thanks for your very kind words of compliments about comfortable room, beautiful grounds, as well as the food and beverage offerings. We are very much appreciative of your favorable comments about team members. Our goal is always to create...

Trenton, New Jersey
Reviewed 1 week ago

Just returned from SATP after a 5 day stay and if I where any more relaxed i would be in a coma. This is the place to go to get away from it all. Quite large beach ( good for walking ) mellow Jamaican tunes playing at the beach bar, plenty of sun or shade, good food at the beach...

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4Thank ETCCLC
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks ETCCLC for choosing our Resort once again as your Vacation Destination, as well as for sharing review about your experience while vacationing with us. We are indeed very delighted to hear that your expectations were exceeded. Thanks your kind words of compliments about the beach facilities as well as food and beverage offerings. Thanks again for your review and...

Milwaukee, Wisconsin
Reviewed 1 week ago via mobile

Loved the grounds , staff, rooms, pretty much everything but the sand fleas, aka no-see-ums. They made me quite miserable at times. But as it was the friendliest and most relaxing vacation I have been on. Would do it again. Also the lobster at the Office of Nature was fabulous and snorkeling with Seymour was the Bomb!!

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Thank Cheryl R
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Cheryl R . We sincerely appreciate your taking the time to share review on your recent experience at at Sunset at the Palms Resort. Thanks for your feedback; "it was the friendliest and most relaxing vacation I have been on. Would do it again", as well as favorable comments about the grounds , staff and rooms. Looking forward to...

Reviewed 1 week ago via mobile

This place was wonderful. The kindest we've ever been treated anywhere on earth - and as a journalist and a musician we both travel a lot. Measha, our personal concierge, did everything she could to accommodate our wishes. The massages were great and the fitness center is well appointed. The grounds, located between two larger resorts, are secluded and are...

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1Thank June C
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much June C. We sincerely appreciate your taking the time to share beautiful "Restful subdued vacay" review about your recent experience at Sunset at the Palms Resort. It was indeed a pleasure hosting your stay. We are very much appreciative of your feedback; "This place was wonderful. The kindest we've ever been treated anywhere on earth"...

Reviewed 1 week ago

Second trip to SATP. Met every expectation. Heads up to the wonderful staff, especially Kerry, Esroy, Mr. B, Alex, Jeff and Jamie at the beach, Collington and of course Paul the piano man who makes my vacation complete. The beach is wonderful. Crystal clear water and white sandy beach. HEAVEN!! :) Room (204) was good, older version the last room...

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1Thank deutschlady
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks deutschlady for choosing Sunset at the Palms Resort once again for your vacation experience, as well as for sharing your "Excellent Excellent Excellent" Tripadvisor review. Thanks for your recognition of our wonderful staff and we are indeed very delighted that our dedicated team created an experience of a lifetime for you. Our goal is to exceed our guests' expectations...

Brooklyn, New York
Reviewed 2 weeks ago

My husband and I split our time between Sunset at the Palms and Couples Swept Away. Both were enjoyable but next time we go we more than likely will spend the entire time at Swept Away. Not that Sunset wasn't lovely. The rooms were all we expected and the food was excellent. It is just a little more laid back...

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5Thank RMP36
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much RMP36. We really appreciate you taking time to share review about your vacation experience at Sunset at the Palms Resort. Thanks for your favorable comments about the rooms and excellent food offerings, as well staff; as being very accommodating. Thanks again and we do hope that you will give us another opportunity to host your...

Estes Park, Colorado
Reviewed 2 weeks ago

Absolutely fantastic trip! Just got back from our 1 week stay at Sunset at the Palms. There were so many positives, it is hard to know where to begin. The staff is world-class. When one of our planned excursions fell through with another company, Michelle A. at the front desk called the company we had booked through, and ensured that...

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5Thank DebraW84
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much DebraW84. We really appreciate you taking time to share review about your vacation experience at Sunset at the Palms Resort. Thank you for the positive feedback and your kind compliments about our staff. We are very much delighted that our dedicated team created an experience of a lifetime for you. Our goal is to provide...

Toronto, Canada
Reviewed 2 weeks ago

We've travelled to many great destinations over the years, SATP excels at what we craved. A total " chill" holiday. The serenity was deafening at times. The charm, character and simplicity of elegance...unparalleled. Sure you could dine in 5 Stars elsewhere but, it's Jamaica! The people is why you go, and why we didn't want to leave. I dedicate this...

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2Thank Steven2727
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Steven2727 for choosing Sunset at the Palms Resort for your recent vacation and for sharing your beautiful review on tripadvisor. We are also very much delighted to hear of your comments: "SATP excels at what we craved. A total " chill" holiday". We do appreciate your kind words of compliments about our staff; and for highlighting, Team Members who...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
A great spot for romantics or a destination wedding. Nestled amongst tropical gardens and flowering plants at the edge of Negril, this unique all-inclusive gem is best described as intimate, chic and serene. The resort offers 85 "tree-house-style," elegantly appointed guestrooms on ten-acres of lush landscaping, a design praised by Architectural Digest. Melt away with a soothing spa service in our unique treatment garden, cool off at the swim-up bar with a tropical drink or "chill" at the resort's five beachfront acres and two miles of white sand beach, just steps away. When dining is on the menu, you'll enjoy both international and authentic Jamaican cuisine at four restaurants and bars. ... more   less 

Additional Information about Sunset at the Palms

Address: Norman Manley Blvd, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: €274 - €609 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset at the Palms 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Sunset At The Palms Hotel Negril
Sunset At The Palms Negril
Sunset Palms Jamaica
Sunset Palms Negril
Sunset At The Palms Resort
Hotel Style:
#3 On the Beach Hotel in Negril
#3 Top resorts Hotel in Negril
#5 Luxury Hotel in Negril
#6 Spa Hotel in Negril
#7 Family Hotel in Negril
#8 Romantic Hotel in Negril
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Questions & Answers

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308 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They're all amazing!”
 of 5 bubbles lauragiberson, 24 Mar 2017 | Read review
“Stay in the 400 section. No road noise”
 of 5 bubbles ETCCLC, 19 Mar 2017 | Read review
“We stayed in room 203. We heard some traffic noise, but the tree frogs and tropical birds drowned this out.”
 of 5 bubbles DebraW84, 14 Mar 2017 | Read review
“Our friends had room 405, best room hands down. Beautiful mountain sunrises every morning! So jealous!!”
 of 5 bubbles rcdraher, 14 Mar 2017 | Read review
“a room that faces away from the main road”
 of 5 bubbles lcoturner, 13 Mar 2017 | Read review
5 of 5