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Moon Palace Jamaica

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Traveller (2393)
Pool & Beach (586)
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Overview
Hotel website
Main Street, Ocho Rios Jamaica See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Moon Palace Jamaica
Special Offer: Package Deal
Hotel deals
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,239)
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1 - 5 of 2,145 reviews
Reviewed yesterday

I have regularly stayed at Jamaica Grand when in Ocho Rios over the years and was delighted to hear that it has been significantly updated to Moon Palace. The experience is totally uplifting. The beach view from our room was both serene and spectacular. There...More

1  Thank Jwalters1998
Hotel's Favourite
Reviewed 17 November 2017

We absolutely loved Moon Palace. The primary reason for our high rating is the staff. Everyone we encountered was delightful. We were always greeted and treated as if we were the only people there. Some might thing that this is "guest relations/services", however we felt...More

Review collected in partnership with this hotel
33  Thank 930dmb
Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 18 November 2017

Dear Esteemed Guest, Our team at Moon Palace Jamaica appreciates the time taken to post a review on the extraordinary awe-inclusive experienced had here with us. Team members work unfailingly to ensure that the services being extended to you our cherished guest is that of...More

Reviewed 2 days ago

This is our second year in a row staying at Moon Palace and it continues to exceed our expectation! The resort is well kept and the room was fantastic looking out at the ocean. The gazebo is a really nice feature that was used for...More

Thank TinaBobinKC
Response from Kemarlo C, Manager at Moon Palace JamaicaResponded today

Dear TinaBobinKC, Thank you for sharing your excellent review expressing your fun-filled, luxurious vacation attained on our piece of paradise. Our team is honored to have hosted your amazing family to an awe-inclusive getaway which exceeded your expectations through our beautifully maintained facilities and exemplary...More

Reviewed 2 days ago

moon palace Jamaica is a lovely and clean resort. we arrived after a long private transfer. check in didn't take long at all and we stayed in a spacious executive room with two double beds but we asked for an extra bed and it came...More

2  Thank narinder k
Response from Kemarlo C, Manager at Moon Palace JamaicaResponded today

Dear narinder k, Thank you for sharing your excellent detailed review expressing your fun-filled, luxurious vacation attained on our piece of paradise. Our team is honored to have hosted your amazing family to an awe-inclusive getaway which exceeded your expectations through our beautifully maintained facilities...More

Reviewed 3 days ago

We enjoyed a very nice, relaxing week at Moon Palace Jamaica. The resort staff is amazing, and offers exceptional service at all moments. Our room was very nice, clean, cool and offered an amazing space to clean up and rest. The restaurants, food and entertainment...More

Thank Matt T
Response from Kemarlo C, Manager at Moon Palace JamaicaResponded today

Dear Matt T, Our team is ecstatic to be in receipt of your amazing review reflecting your great vacation achieved on property. We are appreciative of your mentions made of our spotless facilities, consistent housekeeping services, and outstanding staff service likewise our nightly Entertainment on...More

View more reviews
About
Description
Moon Palace Jamaica is nestled in the beautiful surroundings of Ocho Rios, and boasts more than 700 luxurious accommodations with oceanfront and partial ocean views of the Caribbean Sea, each with 24-hour ...More room service, free WIFI, CHI-branded amenities, complimentary calls to Continental US and Canada, and more. Renowned for over-the-top all-inclusive amenities such as unlimited gourmet dining and snacks, top-shelf drinks, a FlowRider® Double Wave Simulator, state-of-the-art Playroom for kids, a lounge designed specifically for Teens, and world-class entertainment and nightlife, it offers the perfect vacation for families and couples alike. Also home to the largest spa in Jamaica, for some serious pampering, this warm-hearted resort has everything you need right at your fingertips. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Luxury
,
On the Beach
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Luxury
,
On the Beach
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
705
Price range
US$395 - US$1,047 (Based on Average Rates for a Standard Room)
Also Known As
Moon Palace Jamaica Ocho Rios
Location
Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Luxury
,
On the Beach
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
705
Price range
US$395 - US$1,047 (Based on Average Rates for a Standard Room)
Also Known As
Moon Palace Jamaica Ocho Rios
Location
Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Photos
Traveller (2,393)
Pool & Beach (586)
Room & Suite (494)
Dining (308)
Amenities (121)
Family and Play Areas (43)
Business Centre & Event Rooms (6)
Nearby
Nearby HotelsSee all 281 hotels in Jamaica
Ocean Sands
94 reviews
.30 km away
Rooms Ocho Rios
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.34 km away
Marine View Hotel
17 reviews
.42 km away
Silver Seas Resort Hotel
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.45 km away
Nearby RestaurantsSee all 962 restaurants in Jamaica
Juici-Beef Patties
582 reviews
.42 km away
Miss T's Kitchen
824 reviews
.35 km away
Mom's
255 reviews
.44 km away
Ocho Rios Village Jerk Center
643 reviews
.81 km away
Nearby AttractionsSee all 1,050 attractions in Jamaica
Ocho Rios Bay Beach
924 reviews
.42 km away
Turtle River Park
188 reviews
.65 km away
Dolphin Cove Moon Palace Jamaica Grande
41 reviews
.18 km away
Island Village
175 reviews
.79 km away
Questions & Answers
Ask a question
Susan H
20 September 2018|
AnswerShow all 2 answers
Response from Kemarlo C | Property representative |
Dear Susan H, Our team at Moon Palace Jamaica is highly appreciative of your interest displayed in our Resort. For all upgrade details, I kindly invite you to check your private messages inbox for direct contact with an... More
0
Votes
Hilari M
18 September 2018|
AnswerShow all 4 answers
Response from Kemarlo C | Property representative |
Dear Hilari M, Our team is elated to have been selected as your remarkable awe-inclusive resort. Our Family Deluxe Suites consist of an adjoining door connecting two rooms both a king-bedded and the other a double-bedded... More
0
Votes
trkbrn535
15 September 2018|
AnswerShow all 5 answers
Response from Kemarlo C | Property representative |
Dear trkbrn535, Our team is elated by your interest expressed in our remarkable awe-inclusive resort. As an awe-inclusive family resort, we have facilities and activities structured to luxuriously accommodate all ages. Our... More
0
Votes
Room Tips
"Ask to be upgraded to a beach view. The view is impressive!"
Read review
"try and get an upgrade"
Read review
"we left suitable tips for the room service staff. They were awesome"
Read review
"Rooms where we were are too small and there's no balcony"
Read review
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