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31/12/2017 1/1/2018
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    Moon Palace Jamaica

    Main Street, Ocho Rios, Jamaica
    +1 800-635-1836
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    31/12/2017 1/1/2018
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    Traveller (1766)
    Pool & Beach (443)
    Storyboard
    Overview
    • Excellent61%
    • Very good24%
    • Average9%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “loud bar” (128 reviews)
    “flow rider” (111 reviews)
    “resort credit” (94 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Moon Palace Jamaica
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,499)
    Traveller rating
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    1 - 5 of 1,436 reviews

    Reviewed 2 days ago

    We absolutely loved our stay. The service was impeccable, the staff more than accommodating. We especially enjoyed dinner at Momo's with Alex and the days we spent in the Spa. We loved every single day of our stay and cannot wait to come back to...More

    Review collected in partnership with this hotel
    2  Thank Zeusman55
    Hotel's Favourite
    Reviewed 3 weeks ago

    We absolutely loved Moon Palace. The primary reason for our high rating is the staff. Everyone we encountered was delightful. We were always greeted and treated as if we were the only people there. Some might thing that this is "guest relations/services", however we felt...More

    Review collected in partnership with this hotel
    2  Thank 930dmb
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 3 weeks ago

    Dear Esteemed Guest, Our team at Moon Palace Jamaica appreciates the time taken to post a review on the extraordinary awe-inclusive experienced had here with us. Team members work unfailingly to ensure that the services being extended to you our cherished guest is that of...More

    Reviewed 2 days ago

    What an incredible time at the Moon Palace-Jamaica. we loved the level of service and the quality of the accommodations. Everything was beautiful & Grande! I highly recommend booking a massage at their AWE spa. The staff was friendly and very accommodating . We also...More

    2  Thank AmandaMTL
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded yesterday

    Dear AmandaMTL, Our team is absolutely filled with excite having been in receipt of your wonderful review which reflects your awesome experiences attained whilst with us. We are ecstatic to learn that the beautification of our Resort and super friendly staff contributed significantly to your...More

    Reviewed 2 days ago

    We were at Moon Palace Jamaica for seven days and didn't leave the resort property once — and we were all completely content, happy and active the entire time. Big compliments to Simone in the entertainment and kids club area. She is a treasure. Nikki...More

    2  Thank HDP446
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded yesterday

    Dear Valued Guest, Thank you for sharing your perfect rating review describing your wonderful family vacation attained with us. We are ecstatic to have accommodated you and your beautiful family to our breath-taking Resort, as we seek to create awe-inspired experiences to all our valued...More

    Reviewed 3 days ago

    Hard to decide whether the best part is the great food or the extreme friendliness of the staff. Was here two years ago and several staff remembered. Food is top-notch, but staff makes it memorable! We will return soonMore

    Review collected in partnership with this hotel
    1  Thank Robert W
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded yesterday

    Dear Robert W, Our team is absolutely thrilled to be in receipt of your review describing your fabulous experience had with us. We are delighted that such gratification was had in the warm-welcoming nature of our staff, and delicious food at our Specialty Restaurants. It...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$423 - US$951 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Ocho Rios
    • #7 On the Beach Hotel in Ocho Rios
    • #7 Spa Hotel in Ocho Rios
    • #7 Luxury Hotel in Ocho Rios
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 705
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Prestigia, TravelUp, TripOnline SA, Hotels.com, Orbitz, Travelocity and getaroom.com so you can book your Moon Palace Jamaica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Jamaica >
    • Saint Ann Parish >
    • Ocho Rios
    • Also Known As
    • Moon Palace Jamaica Ocho Rios
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    Traveller (1766)
    Pool & Beach (443)
    Room & Suite (407)
    Dining (240)
    Hotel & Grounds (1213)
    Family and Play Areas (32)
    Bathroom (11)
    Business Centre & Event Rooms (5)
    Nearby
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    2.85 km away
     
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    Nearby Restaurants
    Miss T's
    703 reviews
    .35 km away
    Juici-Beef Patties
    545 reviews
    .42 km away
    Ocho Rios Village Jerk Center
    599 reviews
    .82 km away
    Mom's
    251 reviews
    .45 km away
    Nearby Attractions
    Ocho Rios Bay Beach
    864 reviews
    .43 km away
    Turtle River Park
    173 reviews
    .65 km away
    Dolphin Cove Moon Palace Jamaica Grande
    23 reviews
    .18 km away
    Taj Mahal Shopping Center
    316 reviews
    .77 km away
    Ask a question
    Questions & Answers
    Mahrukh A
    7 December 2017|
    AnswerShow all 3 answers
    Response from Kemarlo C | Property representative |
    Dear Mahrukh A, Our team at Moon Palace Jamaica is highly appreciative of your interest displayed in our Resort. It is with sincere pleasure to inform you that the Sangster International Airport located in the city of... More
    0
    Votes
    Angie Z
    7 December 2017|
    AnswerShow all 2 answers
    Response from Kemarlo C | Property representative |
    Dear Angie Z, We are absolutely thrilled to be hosting you for a fantastic getaway this Christmas. Thank you for sharing your concern. It is my pleasure to advise you that our Awe-Spa most definitely offers towels and... More
    0
    Votes
    Anne F
    4 December 2017|
    AnswerShow all 8 answers
    Response from Kemarlo C | Property representative |
    Dear Anne F, Thank you for your interest expressed in our magnificent Resort. I am delighted to advise you that our all-inclusive offering provides our guests with unparalleled service and signature amenities and we are... More
    0
    Votes
    Room Tips
    "There is nothing we can offer that we think could improve our stay in any way!"
    Read review
    "Second visit here...even better than first visit. Extra large rooms in Tower 1. Already booked for April 2018"
    Read review
    "Bring sun block ..$25 for sun block."
    Read review
    "All the rooms have a great view of the water and the beach."
    Read review
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