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30/7/2017 31/7/2017
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    Moon Palace Jamaica

    Main Street, Ocho Rios, Jamaica
    Hotel website
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    Best prices for your stay
    30/7/2017 31/7/2017
    US$849
    US$764
    SAVE US$85
    US$849
    US$849
    Traveller (1433)
    Pool & Beach (391)
    Room & Suite (371)
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    Overview
    • Excellent58%
    • Very good25%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “flow rider” (127 reviews)
    “loud bar” (111 reviews)
    “martini bar” (99 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Moon Palace Jamaica
    Special Offer: $1500 Resort Credit
    Hotel deals
    ClubHotel Riu Ocho Rios
    8,591 reviews
    #8 of 35 hotels in Ocho Rios
     
    Grand Palladium Jamaica Resort & Spa
    6,694 reviews
    #2 of 3 hotels in Lucea
     
    Jamaica Inn
    1,277 reviews
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    Iberostar Rose Hall Suites
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    #4 of 6 hotels in Rose Hall
     
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,186)
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    1 - 5 of 1,130 reviews

    Reviewed 2 days ago via mobile

    Updated clean hotel Nice, clean restaurants Rooms were small (but didn't care since we were not going to b spending much time inside anyways) The hotel lacks entertainment. We traveled with a 10yrqr old n a 15 year old who spent lots of time bored...More

    Thank linarodriguez01
    Reviewed 2 days ago

    Although the weather was perfect and the facility is very nice, Palace failed to wow us as we have been during our 10 year membership. Many issues involving room and amenities went unresolved. First floor King with jacuzzi and patio turned out to be disadvantage...More

    Thank Hijinx602
    Reviewed 3 days ago

    We were a family of 4 that traveled down to Moon Palace Jamaica for our summer Vacation. In full disclosure, we are Palace Elite members and have traveled and stayed at other Palace Resorts in Mexico and have enjoyed the experience. Moon Palace Jamaica on...More

    4  Thank Aaron L
    Reviewed 3 days ago

    First let me start that we were excited to visit moon Palace Jamaica as we fell in Love with Le Blanc, Cancun, and became VIP members. We arrived Saturday July 2, at 2:30 pm to complete pandemonium. Long lines to check in at front desk,...More

    Thank mej3
    Reviewed 4 days ago via mobile

    My Stay here was a 9/10! The employees here are so nice & respectful. The place was beyond Beautiful. We requested the same waiter at pier 8 restaurant named Rashane All 8 nights, best waiter hands down & always carried a smile. So very jovial....More

    2  Thank Altida95
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 2 days ago

    Dear Altida95, We are ecstatic having learnt that your stay with us was that of excellence and the time invested to pen this review is highly appreciated. Our team at Moon Palace Jamaica aims to deliver a relaxing atmosphere and extend first class service throughout...More

    ClubHotel Riu Ocho Rios
    8,591 reviews
    #8 of 35 hotels in Ocho Rios
     
    Grand Palladium Jamaica Resort & Spa
    6,694 reviews
    #2 of 3 hotels in Lucea
     
    Jamaica Inn
    1,277 reviews
    #1 of 35 hotels in Ocho Rios
     
    Iberostar Rose Hall Suites
    4,256 reviews
    #4 of 6 hotels in Rose Hall
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$446 - US$839 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Ocho Rios
    • #7 On the Beach Hotel in Ocho Rios
    • #7 Spa Hotel in Ocho Rios
    • #7 Luxury Hotel in Ocho Rios
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 705
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Priceline, Orbitz, Expedia, Travelocity, Hotels.com, TravelUp and getaroom.com so you can book your Moon Palace Jamaica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Jamaica >
    • Saint Ann Parish >
    • Ocho Rios
    • Also Known As
    • Moon Palace Jamaica Ocho Rios
    Add Photo Photos
    Traveller (1433)
    Pool & Beach (391)
    Room & Suite (371)
    Dining (213)
    Hotel & Grounds (1002)
    Family and Play Areas (27)
    Bathroom (10)
    Business Centre & Event Rooms (5)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Ocho Rios Bay Beach
    839 reviews
    .44 km away
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    Ask a question
    Questions & Answers
    michele c
    19 July 2017|
    Answer
    Response from Kemarlo C | Property representative |
    Dear michele c, Thank you for the interest expressed in our Resort. It is our pleasure to inform you that Tours and Spa services can be reserved prior to arrival. Please see your private messages inbox for further... More
    0
    Votes
    cmw17
    19 July 2017|
    Answer Show all 9 answers
    Response from Kemarlo C | Property representative |
    Dear cmw17, Your question is received with much gratification. At Moon Palace Jamaica our beach is private and for the use of our valued guests. Our private beach is approximately one thousand (1000) ft. in length. Without... More
    0
    Votes
    JCM8568
    19 July 2017|
    Answer Show all 4 answers
    Response from Kemarlo C | Property representative |
    Dear JCM8568, Thank you for your interest shown in our beautiful Resort. Wristbands are given to all our guests upon check in, they identify individuals as Moon Palace Jamaica guests and are color coded based on how... More
    0
    Votes
    Room Tips
    "Ask for room in Bldg 1 section if you want quiet."
    Read review
    "Rooms with a view of the mountains and partial Bay view were prettier at night. Upper floors kept noise to a..."
    Read review
    "DO NOT choose FAMILY DELUXE ROOMS all poorly constructed and with NO hot water and sewage smell- TERRIBLE"
    Read review
    "All the rooms face the bay and ocean"
    Read review
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