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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Ocho Rios
Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 36 hotels in Ocho Rios
Location
Cleanliness
Service
Value
The All Inclusive 24h Hotel Riu Ocho Rios, completely refurbished in 2019, opens all year round and is located directly on the fine, white Mammee Bay beach on Jamaica's north coast. The RIU Classic Hotels offer comfortable rooms and excellent facilities with great leisure and relaxation facilities, as well as international gastronomy. Enjoy a relaxing holiday - whether alone, with family, partner or friends! The location is ideal due to its proximity to St Ann's Bay (4km), Ocho Rios (10km) and Sangster International Airport Montego Bay (MBJ) (90km) and invites you to explore the area. The hotel has 901 comfortably furnished rooms with free WiFi and offers many amenities. Relax in the spa or get in shape at the gym. 5 outdoor pools, 2 of them with swim-up bar, 1 children’s pool with slides and the ‘Splash Water World’ water park. For the youngest guests, RiuLand kids’ club (4-7 & 8-12 yrs) and Riu4U activities (13-17 yrs). For adults, daytime and evening entertainment. For lovers of gastronomy, live cooking stations and themed buffets at our main restaurant, as well as Gourmet, Italian, Asian and Steakhouse specialty restaurants; 7 bars.
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Room & Suite (1,393)1,393
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Boating
Children's playground
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Canoeing
Diving
Game room
Snorkelling
Water sport equipment rentals
Windsurfing
Billiards
Entertainment staff
Evening entertainment
Karaoke
Waterslide
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Car hire
Taxi service
Conference facilities
Spa
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Currency exchange
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Desk
Housekeeping
Interconnected rooms available
Private balcony
Cable / satellite TV
Sofa bed
Bath / shower
Hair dryer
Safe
Sofa
Telephone
Iron
Private bathrooms
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Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
English, Spanish
Location
Full view
10,583Reviews1,798Q+A100Room tips
Reviews
Traveller rating
- 3,802
- 3,606
- 1,773
- 796
- 608
Traveller safety
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Popular mentions
A surprisingly pleasant stay. Long stretch of clean, beautiful beach. Good food. Good rooms but no minibar. Average service, could be better towards locals. Nice infinity pool but the swim up bar was closed during our stay.
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Date of stay: July 2020Trip type: Travelled with friends
1 Helpful vote
Helpful
The overall stay was a fantastic. I slept well, food was good (although I had a minor complaint for the last day I was there). Although a family resort it wasn’t too load. Staff was generally pleasant and attended to our every needs. Room was too far from facilities tho.
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Review collected in partnership with riu.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Strict guidelines to ensure the safety of all guest during the pandemic! Very clean environment! Great accommodation! The entire staff was courteous! Awesome food! I am already planning and looking forward to my next accommodation.
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Review collected in partnership with riu.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
In light of the fact of COVID, it’s obvious that Roy Ocho Rios takes great effort in keeping everyone safe. The staff was super friendly. I have to mention Adrian H. He went over and beyond to make sure we were well taken care of. My room door had a problem closing. ( I forgot to mention it before checking out, sorry). However, on one occasion I accidentally left it opened. As a matter of fact, it was the lady cleaning who brought it to my attention. She insisted that we make sure our door is locked when we leave the room. The grounds were immaculate. The acoustics during the entertainment was not very good. We could not understand a lot of what’s being said by many of the entertainers. The dialect was heavy at times. Overall our stay was fantastic.
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Review collected in partnership with riu.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Went with my husband and toddler. Had an amazing time, except, we were not allowed to take food to our room nor any other area of choice. With only 1 restaurant open-- HELLOOO! COVID! UNACCEPTABLE!!!!
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Date of stay: February 2021Trip type: Travelled with family
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Ocho Rios
Responded 2 days ago
Dear guest, Thank you for taking the time out of your day to give us your feedback. Now, more than ever, we are prioritizing the health of all our guests and employees and, to that end, we are applying the appropriate safety protocols, such as reducing the maximum capacity and the schedules of our restaurants. We hope for your understanding that these measures only seek to preserve the health of our customers and employees. We are sorry for the inconvenience caused and we shall share your opinion with the corresponding department. Despite the inconveniences that you experienced, we truly hope that you can offer us another opportunity to welcome you back and regain your trust. Kind regards, Hotel Riu Ocho Rios Online Reputation Manager
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PRICE RANGE
US$190 - US$484 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu hotel ocho rios, riu ocho rios jamaica, riu ochos rios, rui ocho rios, rio ocho rios, club hotel riu ocho rios
LOCATION
CaribbeanJamaicaSaint Ann ParishOcho Rios
NUMBER OF ROOMS
901
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Claim Your Listing Frequently Asked Questions about Hotel Riu Ocho Rios
Which popular attractions are close to Hotel Riu Ocho Rios?
Nearby attractions include Dunn's River Falls and Park (3.5 km), Konoko Falls & Park (7.4 km), and Shaw Park Gardens & Waterfalls (6.5 km).
What are some of the property amenities at Hotel Riu Ocho Rios?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Hotel Riu Ocho Rios?
Top room amenities include a desk, a sofa, and a sofa bed.
What food & drink options are available at Hotel Riu Ocho Rios?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Hotel Riu Ocho Rios?
Conveniently located restaurants include Juici-Beef Patties, Scotchie's, and Christopher's.
Are there opportunities to exercise at Hotel Riu Ocho Rios?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Which languages are spoken by the staff at Hotel Riu Ocho Rios?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Riu Ocho Rios?
Many travellers enjoy visiting Marcus Garvey Birthplace (3.8 km).
Does Hotel Riu Ocho Rios have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Riu Ocho Rios accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.