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ClubHotel Riu Ocho Rios

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ClubHotel Riu Ocho Rios
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8,087 Reviews from our TripAdvisor Community

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Showing 7,492: English reviews
Aberdeen
Reviewed today NEW

We travelled as a family at the end of December to celebrate my 60th birthday and spent a week here before cruising for a week. I will start with the positives. It is a lovely looking resort - very well laid out with nice pools and beach. The food is good although the queuing system for the speciality restaurants is...

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Helpful?
Thank rosie-gra
Davidson
Reviewed 2 days ago NEWvia mobile

We very much enjoyed our trip and this resort. Only good things to say about the service that we enjoyed here. :) Loved it! We had the pleasure of enjoying meeting and spending time with two other couples that met at this resort and have continued to return yearly for the past 7 years. We would make a return trip...

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2Thank sharronmarlown
Winnipeg, Canada
Reviewed 2 days ago NEWvia mobile

Travelled over New Years with my Wife and 19 yo son. Have stayed at several Riu's and this property had everything you need for a relaxing Jamaican Vacation. Clean and safe and lots of room around the pool and beach, you don't even need to be one of those people that wake up early and reserve 4 spots for 4...

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3Thank VacationCoop
england
Reviewed 2 days ago NEWvia mobile

I can't explain in words how poor this hotel/resort is!! I am a family of 5 , 2 adults and 3 kids booked in two rooms I arrived and due to the poor standards in the standard rooms, paid extra to upgrade to the deluxe rooms of which were not much better. I purchased this Holiday from Thomson and even...

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6Thank jonnywatson
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We were surprised to read your comments about the service. At RIU we take pride in our customer service as this is one of the key values of our company and staff is constantly trained to maintain optimal standards. We will send your comments...

Reviewed 3 days ago NEWvia mobile

Myself and my partner stayed here for a few days and found it average overall. The food in some places wasn't that great so we knew to stay away. Whilst we was there we didn't notice much adult entertainment it was more family orientated so we pretty much was in our room. The suite was lovely the decor is really...

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2Thank Nicole B
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property, because it is very important to us that our guests feel welcome and comfortable at our hotel. We are committed to give all our...

Wichita, Kansas
Reviewed 4 days ago NEW

I stayed at this resort with family the first week of January. At first glance it seems very nice and accommodating. Looks can be deceiving. We stayed in the older part of the resort so our room was not updated. What hotel uses actual KEYS anymore? We had a hell of a time trying to open our door because the...

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6Thank Brooke J
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. At RIU we take pride in our customer service as this is one of the key values of our company and staff is constantly trained to maintain optimal standards. We will send your comments to management in case these standards have not been appropriately...

Toronto, Canada
Reviewed 4 days ago NEW

My boyfriend and I purchased this trip for $1050 and by far worth every penny. We loved all hotel employees. Our safe did not lock and we notified the front desk and they were quick to turn around and send us a new lock. Our room was clean everyday and was the perfect steps away from the ocean. The jerk...

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3Thank paola905
Reviewed 4 days ago NEW

We got married here and it was the holiday of a life time. Food was excellent, service fantastic, beach was beautiful and the sea was amazing. The laid back attitude was wonderful and the entertainment team were absolutely amazing. The bar staff were brilliant, especially O'Neil, and the drinks choice was fantastic. Pauline, our rep was fabulous and so accommodating....

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2Thank Andrea K
Markham, Canada
Reviewed 5 days ago NEW

My family and I spend 10 wonderful days at this resort. Richard at the front desk is amazing, he is very polite, accommodating and in my opinion is one of the main reason why I would return to that resort. I wish I could say that about 80% of the females working at the desk they were very rude not...

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4Thank michlore65
London, United Kingdom
Reviewed 5 days ago NEW

My daughter and I had a fun-filled Christmas and New Year holiday at the Riu. Yes the hotel has some room for improvement but this in no way impacted on our overall stay and sheer enjoyment. I understand that it is due for refurbishment in the Riu cycle of maintenance but when this will be is uncertain. So close to...

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4Thank HappyJean2013

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about ClubHotel Riu Ocho Rios

Address: | Mammee Bay, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: €226 - €379 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Ocho Rios 3.5*
Number of rooms: 846
Reservation Options:
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Also Known As:
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rio Ocho Rios
Club Hotel Riu Ocho Rios
Rui Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Hotel Style:
#6 Top resorts Hotel in Ocho Rios
#7 Romantic Hotel in Ocho Rios
#8 Spa Hotel in Ocho Rios
#8 On the Beach Hotel in Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Ocho Rios staff and other travellers.
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Questions? Get answers from ClubHotel Riu Ocho Rios staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden View.”
 of 5 bubbles paola905, 13 Jan 2017 | Read review
“Upgrade, its worth it!”
 of 5 bubbles C9198KPandreak, 13 Jan 2017 | Read review
“Garden Views”
 of 5 bubbles michlore65, 12 Jan 2017 | Read review
“ocean front rooms are amaysing”
 of 5 bubbles Gilzz30, 7 Jan 2017 | Read review
“Book elsewhere”
 of 5 bubbles kelaobie, 6 Jan 2017 | Read review
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