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White Sands At Sandcastles

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Main Street, Ocho Rios Jamaica
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About

#26 of 37 hotels in Ocho Rios
Location
Cleanliness
Service
Value

Finding an ideal hotel in Ocho Rios does not have to be difficult. Welcome to Sand Castles Resort, a nice option for travellers like you.

While staying at Sand Castles Resort, visitors can check out Bethel Tabernacle United Pentecostal Church (0.6 mi) and Our Lady of Fatima Catholic Church (0.8 mi), some of Ocho Rios' top attractions.

As your “home away from home,” the hotel rooms offer a flat screen TV, air conditioning, and a kitchenette, and getting online is easy, with free wifi available.

Guests have access to a sun terrace and a gift shop while staying at Sand Castles Resort. In addition, Sand Castles Resort offers a pool and a lounge, which will help make your Ocho Rios trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

When you’re feeling hungry, be sure to check out Mainland China Restaurant & Bar and Hong Kong International Restaurant, which are some Asian restaurants that are popular with locals and out-of-towners alike.

During your visit, be sure to check out Konoko Falls & Park (0.7 mi), which is a popular attraction within walking distance of the hotel.

Sand Castles Resort looks forward to welcoming you on your visit to Ocho Rios.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Bicycle rental
Business Centre with Internet Access
Banquet room
Wifi
Outdoor pool
Restaurant
Evening entertainment
Meeting rooms
Spa
Massage
Salon
Gift shop
Non-smoking hotel
Sun terrace
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Safe
Kitchenette
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Russian, Turkish
356Reviews9Q+A37Room tips
Traveller rating
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Erick wrote a review Jan 2020
1 contribution1 helpful vote
Sand Castles Resort is a beachfront complex with an individual owned apartments. Prices and upkeep varies on the owner. Great location. Walking distance to everything. E23 is not nice although pictures are ok the apartment is outdated and needs a lot of repairs. The host has a bad attitude. Do yourself a favor and don't stay at E23.
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Date of stay: March 2019
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1angie1 wrote a review Jan 2020
Halifax, Nova Scotia28 contributions20 helpful votes
+1
Sand Castles is a beachfront resort/apartment complex that can be rented by the owners. It is right on the beach and within walking distance to everything. Be aware of who you rent from. Had very bad experience from the owner of E23 Sandra Edison Noel. Her apartment was outdated and not up to code. If you write an honest review about your experience the host will fabricate one about you to prevent other hosts from renting from you in the future. The host will lie and say you broke things that she wouldn't come to fix. Hard to contact them during your stay. Very vindictive owner. Not all apartments are bad just in my experience this one (E23). Just read honest reviews of people who stayed at the owner's apartments in order to choose one.
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Date of stay: January 2020
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Room Tip: Read reviews, not all apartments are bad, good location
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1 Helpful vote
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dabish0p wrote a review Jan 2020
Raleigh, North Carolina25 contributions7 helpful votes
It’s been about a week and I think I am calm enough to write this review. We reserved an 3 bed ocean view suite on Expedia and it was called “Mermaid Suite at Sandcastles”. No one knew “Mermaid Suites” including the front desk but they knew Sandcastles. We went to check in and they said the room would be ready by 3pm. We arrived at 2pm when the confirmation email said check in was. No problem...went to get some food and came back. No word on the room until 4 pm when someone walks us to our dumpy 1 bed dumpster view room. Went back to the front desk where we were informed that the room we reserved was still being used by the previous tenant. They decided to stay an extra night and were allowed to. (I don’t know why anyone would want to stay 1 night at this place let alone 2.) The entire place is old, run down and in disrepair. The bathroom in the “room” was small, dirty, rusty and full of ants. We called Expedia and they tried to remedy the situation to no avail. We were offered a $25 discount for the room change. (How generous considering we reserved a 3 bed suite and received 1 bed) I wouldn’t pay a total of $25 for a room here. Another family of 4 adults were in the lobby dealing with the exact problem. By the time it was all over (about 7:30pm), we were forced to stay in this nasty room over night, Expedia gave us a coupon for more than the room cost and we got out of there a quickly as possible. I write reviews on TripAdvisor and I rarely write a negative one, but I just had to make sure no one else has to deal with this on their vacation.
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Date of stay: January 2020Trip type: Travelled as a couple
2 Helpful votes
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Sabrina D wrote a review Dec 2019
United Kingdom61 contributions3 helpful votes
As I type this I’m currently being wet by the rain leaking through the roof. There has been rain on and off since I arrived but the problems with the leaky roof started when works started on the roof and were not finished despite the workmen moving on to another building. I spoke to who I could only describe as the manager a extremely rude lady. Clearly she had no plans to rectify the problem and was not interested in my concerns no customer experience at all. She said speak to the owner of the apartment it’s there problem. No the problem occurred when your workmen interfered with the roof. See attached pictures (will also try to upload a video). Also loud events till after 11:30pm with teenagers screeching like Banshees at the top of their voices preventing my 2 children from sleeping. I understand they host events but when a certain time of night comes music or bass should be turned down. If I wanted to get wet i would’ve gone to a camp site. Oh and note not even get started on the unwanted uninvited house guests that come from god knows where every time it rains. Roach upon roach ewwww! If I could give zero stars I would. I’ll give 1 star for location. Very unpleasant hotel manager needs a crash course in customer service skills.
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Date of stay: December 2019Trip type: Travelled with family
1 Helpful vote
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Jay jay wrote a review Oct 2019
1 contribution3 helpful votes
Iv stayed here several times and sadly this is the last. Receptionist was lovely but other staff need a shake up. Security on the beach side kissing teeth at guests and tone of voices is enough to put anyone off , you dont hear no music all day, try going to bed past 10 the outside kitchen staff blazing music, i can only imagine how many kids were eoken up. I love reggae anytime but i chose sandcastles because when you want to come back and rest from excursions and stuff you can rest...or if you wany extra music late you can go sands bar..never ever had this issue. Also being served out of date drinks...sun loungers look historically worn down.... i honeslty dont know whats happened to this place i come here regularly but i certainly wont be returning....manners dont cost anything!
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Date of stay: September 2019Trip type: Travelled as a couple
4 Helpful votes
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PRICE RANGE
US$91 - US$220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sand castles hotel ocho rios, sand castles ocho rios, sandcastles ocho rios, sandcastles beach, sandcastles resort jamaica
LOCATION
CaribbeanJamaicaSaint Ann ParishOcho Rios
NUMBER OF ROOMS
174
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Frequently Asked Questions about White Sands At Sandcastles
Which popular attractions are close to White Sands At Sandcastles?
Nearby attractions include Ocho Rios Bay Beach (0.1 km), Turtle River Park (0.2 km), and Island Village (0.3 km).
What are some of the property amenities at White Sands At Sandcastles?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at White Sands At Sandcastles?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at White Sands At Sandcastles?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at White Sands At Sandcastles?
Yes, free parking is available to guests.
What are some restaurants close to White Sands At Sandcastles?
Conveniently located restaurants include Juici-Beef Patties, Devon House I Scream, and Evita's Italian Restaurant.
Are there opportunities to exercise at White Sands At Sandcastles?
Yes, guests have access to a pool during their stay.
Does White Sands At Sandcastles offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at White Sands At Sandcastles?
The staff speaks multiple languages, including English, Russian, and Turkish.
Are there any historical sites close to White Sands At Sandcastles?
Many travellers enjoy visiting Firefly (3.6 km).