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Sandals Ochi Beach Resort

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Sandals Ochi Beach Resort
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7,854 Reviews from our TripAdvisor Community

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There are newer reviews for Sandals Ochi Beach Resort
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Showing 7,787: English reviews
Durham, North Carolina
Reviewed 15 February 2014

Pros: Most workers very friendly, property beautiful, security everywhere Cons: Check out girl not friendly, express checkout should be on TV, food not tasty and small portions, food service extremely slow, not a walking beach, not in proximity to cruise terminal so did not have access to shopping - be nice to have a shuttle to that area, did not...

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3Thank Penquin2014
Wiltshire, England
Reviewed 14 February 2014 via mobile

For a lazy week in the sun this hotel seemed to tick all the boxes. I was expecting laid back luxury but sadly it didn't deliver. Unfortunately it also demonstrated that the 'all inclusive' concept isn't for us. Loud music and drinking games just don't do it for me I'm afraid and even the quieter areas were noisy. This resort...

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5Thank TTravel71
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this review

We're so sorry to hear that you had this experience at our resort. It is our highest priority that our guests have amazing experiences with us and anything less than stellar calls for improvement on our part. Thank you for your feedback. I look forward to making contact with you regarding this matter very soon. We hope that you will...

Southampton, United Kingdom
Reviewed 14 February 2014

We stayed here last week & had a fabulous time it is the best reort I have stayed in & aklthough I would normally like a bigger beach it had so many pools and other plus points which made it special. The people were very freindly and very helpful.. Top marks to Anna Lee from the bar she was a...

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Thank Graeme M
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this review

Thank you for your review. We're delighted to read that you had such an amazing vacation with us. We look forward to welcoming you back for another great experience very soon.

Orleans Michigan
Reviewed 13 February 2014

The hotel is clean neat and all the staff are very friendly. This was our ninth trip to the same place and there have been changes over the years and all good. The food is delicious and the beach and water is great. Great temperature also we left at -8 and had 84-86 degrees when there and lots of sunshine....

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2Thank Kay C
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this review

We are very grateful for your excellent review. Being a return guest, we know your stay with us had a lot to live up to and we're so glad we were able to meet your expectations once again. I will be sure to share your review with our General Manager and staff. They will all be so happy to hear...

Nottingham
Reviewed 13 February 2014

We got back at lunchtime to a cold, wet and rainy uk. But after an absolutely perfect week at Sandals we still can't stop smiling and talking about how wonderful our holiday was. After reading the mixed reviews about the butler villas, the two resorts in one, the little beach etc etc we were beginning to wonder what to expect....

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6Thank NottinghamDenise
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this review

We're so happy to read that you had such a wonderful stay with us at Sandals Grande Riviera. We strive to create romantic and memorable experiences for our guests and I'm so glad we were able to achieve that goal during your visit. It looks like you had an amazing experience. Thank you for your review. We can't wait to...

Toronto, Canada
Reviewed 13 February 2014

I stayed at this resort for two weeks with my wife and we had the vacation of a lifetime. The entertainment staff really go out of their way to make sure that you are having the absolute best vacation that you can have. We particularly loved and missed 3 people from the entertainment staff who were Taneisha Thompson, Karah Green,...

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1Thank Kevin C
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this review

Thank you for your wonderful review of Sandals Grande Riviera. Our staff has been the highlight of many reviews and we're so thrilled to read that they all made such a great impression during your stay. It makes us all so proud to hear of your kind mention. We are eager to welcome you back home very soon!

Aberdeen, United Kingdom
Reviewed 13 February 2014

We travelled here on British Airways Club Class flights. Loved it! What a great start to the holiday. Fast track through security at Gatwick & Kingston, priority boarding, really comfy seats/beds, lots of room, good food, good movies, Tattinger champagne, friendly cabin crew, what more can you ask for. On arrival at Kingston there isn’t a Sandals lounge like the...

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3Thank JoLoAberdeen
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this review

Thank you for your wonderful review of Sandals Grande Riviera. It sounds like you had such an amazing stay with us. You enjoyed our luxurious accommodations, delicious dining and the genuine hospitality of our staff. Christine and Glen are two of our best and I'm so happy to hear they both made your stay such an incredible experience. We look...

Hudson Falls
Reviewed 12 February 2014

I just did the online survey but wasn't given enough space to express how we really felt about bringing in the new year at Sandals Grande Riviera. This resort was the first Sandals we ever visited 15 years ago. We had planned on renewing our wedding vows there but our anniversary is during your hurricane season so we came when...

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7Thank Frederick F
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this review

Thank you for posting about your stay with us. I’m so sorry that your experience with us did not meet your expectations. We are known for providing luxury in a friendly and comfortable environment and unfortunately, during your experience, it seems we did not meet those expectations. Your feedback is crucial in the improvement process so we thank you for...

Monterey, California, United States
Reviewed 12 February 2014

We stayed for 11 nights in early January. We stayed in a Club Sandals garden room. This room was one of the smallest rooms we have had at any Sandals. But that is really the only complaint of this resort. The Club Sandals staff was great, very helpful and quickly responded to any request we had. Because of them, we...

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2Thank Jefe831
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this review

Thank you so much for posting a review of Sandals Grande Riviera. We're so thrilled to read that you had such an amazing stay with us. Our goal is to always exceed the expectations of our guests and I'm happy we did that during your visit. We hope to welcome you back soon!

Edmonton, Canada
Reviewed 11 February 2014

First time in Jamaica, the best time in Jamaica! All the planning before arrival and once on property, everything was fabulous! We were supposed to have been in the R&J suite from day one, but Sandals was never made aware of it. We were moved as soon as it was cleared up. We now have the experience of two different...

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5Thank Sheila K
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this review

Thank you for taking the time to review our resort. We're so thrilled to read that you had such an amazing Weddingmoon at Sandals Grande Riviera. We always strive to create memorable vacations for Two People in Love and I'm so happy that we were able to make your special stay so incredible. We can't wait to welcome you back...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Golf course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
•Situated on over 100 acres of lush hillside gardens overlooking the Caribbean Sea•529 villas, luxury rooms and suites with fantastic mountain and ocean views•94 pools (7 large public pools), 22 whirlpools•16 dining options including room service for butler serviced suites•2 luxurious Red Lane Spas•Complimentary golf at Jamaica’s most elite and popular golf course, the Sandals Golf & Country Club (Transfers to the golf course are included)•Over 5,000 sq. feet of first class meeting and conference facilities•Recently completed US$60 million renovation/refurbishing exercise•Voted Sandals Resorts “World’s Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand”, 18 years in a row•Voted Sandals Grande Riviera ‘Jamaica’s Leading Resort’ ... more   less 

Additional Information about Sandals Ochi Beach Resort

Address: Main Street | P.O. Box 771, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: €341 - €966 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Ochi Beach Resort 5*
Number of rooms: 529
Reservation Options:
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Also Known As:
Sandals Grande Riviera Beach And Villa Golf Resort
Sandals Grande Riviera Beach & Villa Golf Hotel Ocho Rios
Sandals Ocho Rios
Ciboney Ocho Rios
Sandals Ochi Beach Resort Jamaica/Ocho Rios
Hotel Style:
#3 Family Hotel in Ocho Rios
#4 Top resorts Hotel in Ocho Rios
#5 Romantic Hotel in Ocho Rios
#6 Spa Hotel in Ocho Rios
#6 On the Beach Hotel in Ocho Rios
#6 Luxury Hotel in Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from Sandals Ochi Beach Resort staff and other travellers.
838 questions
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Questions? Get answers from Sandals Ochi Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book club concierge for added benefits”
  • Room 7440 - in bar
  • Room 7440 - villa pool
  • Towel art
 of 5 bubbles TannadiceTerrors, 24 Feb 2017 | Read review
“Best rooms are on the beach side (not the hill side) with an ocean view. Love the balcony and sunrise over the ocean.”
 of 5 bubbles marine1967, 24 Feb 2017 | Read review
“We stayed in a Riviera Beachfront Honeymoon Club Level room and loved it - it was in the main building, and looked out over the ocean.”
 of 5 bubbles kelseyjodeetz, 23 Feb 2017 | Read review
“Talk to a Sandals Advisor, go and visit their sales office (no pressure at all!)”
  • Never ending drinks supply
  • Very nice and equipped kitchen
  • Kitchen
  • Nice Surprise
  • Even dinosaurs enjoy it here!
  • Comfy
  • Lovely Snail Surprise!
 of 5 bubbles GourmetGuzzler, 23 Feb 2017 | Read review
“If you like to be near the action, stay in the Riviera area.”
 of 5 bubbles roneeswanee, 22 Feb 2017 | Read review
5 of 5