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Pineapple Court Hotel

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98 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Ostersund, Sweden
Reviewed 27 November 2015 via mobile

Even if this place doesn't have the best location in Ocho Rios, the staff is the best I've ever meet. Helping us with lots of stuff that made our stay perfect. Route-taxi downtown are about 90 jmd from here, so not that big a deal :) Pretty near a beach called mahogany beach, not that great thou. I liked the...

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Helpful?
Thank Yvainestar
Tracey D, Manager at Pineapple Court Hotel, responded to this review

Thanks for the review. Great information. Hope to host you again!

Kingston, Jamaica
Reviewed 8 November 2015

I am eleven and my family and I were looking for a place to stay for a night and found this on TripAdvisor. Seriously, they need to put up a glow in the dark sign!. We totally could not find Pineapple Court Hotel until we called the place and got directions . Turns out that it was off the main...

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Thank David A
Tracey D, Manager at Pineapple Court Hotel, responded to this review

Really appreciate your comments. Just to let you know that your 11 year old wisdom has prompted us to redo our signs to not only be bigger but also to have them "glow in the dark" Also rest assured that the potholes have certainly been filled (Sorry, we have to refill ever so often due to water damage) The pool...

Essex
Reviewed 17 September 2015

I spent just over a week here. The property is just off the main road. (Signage was not clear so passed the turn of several times). The property is just out of Ocho Rios so fairly easy to get around the Island Check in was easy and straightforward. Shana Kay was very welcoming and informative. We were shown to our...

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Thank liketravelling07
Tracey D, Manager at Pineapple Court Hotel, responded to this review

Thank you for your review. It was great having your here. Our interact was appreciated with what you and your husband shared from your experience in the industry. Thanks again. Hope to see you soon

Reviewed 6 September 2015 via mobile

Me and my daughter was in Jamaica on vacation, the rooms are clean and comfortable. The staff was excellent,friendly and always helpful. I would stay here again...in the morning the water pressure was usually slow but later in the evening much better. They also have wifi, it wasn't real fast but it did work.

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Thank Sylnonia J
Tracey D, Manager at Pineapple Court Hotel, responded to this review

Thank you so much for your review. We tried to offer wifi in the lobby but we realize the demand is so great. You'll be happy to learn that the wifi is now being received in all rooms. Take care till next time

Miami Beach, Florida
Reviewed 31 August 2015

So, I visited Ochi in November 2014 with my guy and unfortunately, we attempted to extend our trip in the middle of our trip, which resulted in the hotel that we were staying at already sold out the the next hotel we were going to being sold out until the following day. So...we had to stay somewhere until the next...

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1Thank EmilyCamille
Tracey D, Manager at Pineapple Court Hotel, responded to this review

We are extremely concerned about your experience here. We are sorry that the pool was closed as we were resurfacing it. We publicized this temporary inconvenience on our website and all the sites that represent us online. We try to offer assistance to carry luggage to all guests. We regret your encounter with whoever that person was. If he were...

Reviewed 31 August 2015 via mobile

Visited in December 2013 for my Bday and I enjoyed my stay. The room was cozy and clean also the bathroom. The staff was kind and courteous too only prob I had was the pool not clean. Otherwise it's a great place for a low cost and definitely would revist

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Thank Jason R
Tracey D, Manager at Pineapple Court Hotel, responded to this review

Thanks for your review. You waited so long but it still MUCH appreciated. Hope to see you in December 2015

Ajax, Canada
Reviewed 19 April 2015

The property it seems will be operating under 2 names and 2 owners, with 2 front desk set ups in the reception area. This creates confusion and the guest suffers. I was confirmed for 2 nights in the "rooms" but on arrival the room was not available because the guest leaving had not checked out. We were offered the option...

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2Thank HERB24
Tracey D, Manager at Pineapple Court Hotel, responded to this review

I am so sorry you felt cheated. When offered the option of the suites you accepted it easily without any problem with the rate. I was surprised to hear of your sudden "switch". Please remember that every other hotel in the world, rooms are only CONFIRMED with a deposit and may be sold after 6pm. You were offered an option...

Reviewed 8 April 2015 via mobile

It was okay. The bathroom is very small. The pool needs cleaning and it's a bit far from everything. The road getting there needs to be fix and a sign showing the hotel would help. But for the price it's not bad, and if u have a car.

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Thank Casey A
Tracey D, Manager at Pineapple Court Hotel, responded to this review

We are glad you felt like you got value for money. There are quite a few signs out there on the main street and the bypass. Sorry you missed it. Thank you for your comments, Hope to host you again in the future

Alexandroúpolis, Evros, Greece
Reviewed 24 March 2015

We had a little problem while trying to find this hotel, because we booked from booking.com and we were looking for "Suites Ocho Rios" the name of the hotel in booking.com, but after 2 hours we learned that the "old" name of the hotel is "Pineapple Court Hotel" and they have not yet changed the sign due to paperwork... Anyway...

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1Thank Moschos K
Tracey D, Manager at Pineapple Court Hotel, responded to this review

Thanks for taking the time to review hence giving me the opportunity to clarify. Pineapple Court Hotel is still here. It is not the "old" name. The "Suite Ocho Rios" where you stayed is a different entity. Feel free to come visit us at Pineapple Court Hotel.

Amorgos, Greece
Reviewed 18 March 2015

it's always a great feeling to give a 5 * review for a place that things didn't start well . we had some problems reaching the hotel (cause a name change procedure that as we were explained later takes lot of time due to jamaican bureaucracy !) but once we went there the friendly staff made our stay wonderful ....

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2Thank amorgialos
Tracey D, Manager at Pineapple Court Hotel, responded to this review

Thanks for your review. We're glad everything was straightened out and you had a good time. See you soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The Pineapple Court Hotel is a comfortable and friendly hotel located in the vibrant village of Ocho Rios Jamaica. All rooms are air-conditioned, with cable T.V. In room safes, and beds are available in either King or Double sized. The hotel lobby offers Wi-Fi and a coffee and tea station. Many guest rooms also include Wi-Fi. Downtown Ocho Rios, where you will find an abundance of restaurants, nightlife, beaches, duty-free shopping and an open air authentic Jamaican craft market is just a lovely and brief walk away from the Hotel. The Pineapple Court Hotel is also conveniently located within a 2 minute walk to the St. Anns Chamber of Commerce Conference Center with meeting room space accommodating 100 theater style and offers a wide variety of business services. ... more   less 

Additional Information about Pineapple Court Hotel

Address: Pineapple Place | W.I., St. Ann, Ocho Rios, Jamaica (Formerly Pineapple Hotel)
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: €72 - €78 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Pineapple Court Hotel 2.5*
Number of rooms: 14
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Also Known As:
Pineapple Hotel Ocho Rios
Pineapple Court Hotel Jamaica/Ocho Rios
Hotel Style:
#1 Best Value Hotel in Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from Pineapple Court Hotel staff and other travellers.
13 questions
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Questions? Get answers from Pineapple Court Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel”
 of 5 bubbles RAN558, 18 Nov 2016 | Read review
“Ask for something on the 2nd floor as the grounds are cramped and the higher elevation will allow a better view”
 of 5 bubbles JamaicanReviewer, 2 Jun 2016 | Read review
“Make sure to be in the hotel before 11 at night or the gate is closed and security will have to provide you access.”
 of 5 bubbles stephaniemF3009XT, 24 May 2016 | Read review
“On my first trip, some rooms had stronger internet. I think this is no longer an issue. But you can always be sure to ask if it is a priority.”
 of 5 bubbles Minburi, 30 Jan 2015 | Read review
“you can choose any one”
 of 5 bubbles WindellButler, 20 Jan 2015 | Read review
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