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Main St, Ocho Rios Jamaica
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 30/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jamaica Inn
Updated 30/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 36 hotels in Ocho Rios
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
GreenLeaders Silver level
Since 1950, Jamaica Inn has consistently been ranked as one of the top resort hotels in the Caribbean. Jamaica Inn is a small, elegantly timeless resort located in beautiful Ocho Rios, Jamaica. With just 52 suites spread over 8 acres, there are sweeping views of the Caribbean Sea from every suite. This property boasts a 700-foot premier private beach, which is often considered to be the one of the best in the Caribbean.
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Room & Suite (558)558
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Spa
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Sauna
Restaurant
Breakfast in the room
Special diet menus
Poolside bar
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Refrigerator
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Great View
1,786Reviews171Q+A100Room tips
Traveller rating
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Popular mentions
Peter Shoucair wrote a review Dec 2020
Kingston, Jamaica30 contributions6 helpful votes
+1
The service food and accommodations are great . The staff is friendly and the GM gives you personal attention . They also have a great friend named shadow . A friendly Dog that is always coming to see you on the beach . We enjoyed our short stay and will be back again soon . A romantic place with many private cottages and rooms on the beach .
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Date of stay: December 2020Trip type: Travelled with family
2 Helpful votes
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Response from Jamaica Inn, Guest Services / Front Office at Jamaica Inn
Responded 5 weeks ago
Dear PShouks, Thank you for taking the time to write of your experience at the Jamaica Inn and for making mention of our friendly team that we have serving our guests. Shadow says hi and can't wait to welcome you again. Warm regards, Sherlene Hickling Guest Services
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JupiterTraveler1966 wrote a review Dec 2020
Jupiter, Florida9 contributions
The property is beautiful. You can choose a cottage or a room with a veranda. We were fortunate to be placed in the Beach Wing in a room on first floor. Step from your Veranda onto the sandy beach (which is exquisite). Captain Tony will pick you on on the beach to visit Dunn's River Falls by boat or go fishing. There are paddle boards and kayaks which we used to paddle to the reef and snorkel. They make an outstanding Rum Punch and we had some fantastic meals too. After seeing the surrounding area and other resorts we would definitely book at Jamaica Inn again. And...great live music every night. And the Ocean Spa has a couples massage room overlooking water that is to die for. So much to mention...
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Date of stay: December 2020
Rooms
Service
Sleep Quality
Room Tip: We loved the first floor Verandah in Beach Wing.
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Response from Jamaica Inn, Guest Services / Front Office at Jamaica Inn
Responded 5 weeks ago
Dear JupiterTraveler1966, It was indeed a pleasure to welcome you to the beautiful Jamaica Inn and to learn that you had enjoyed your time staying right there in one of our premier rooms on the beach. We are also delighted that you were able to experience our wonderful Ocean Spa, our many water sports activities and to finish the evening with dining under the stars. We wish you a wonderful holiday and all the very best for 2021. Warm regards, Sherlene Hickling Guest services
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Mkt3197 wrote a review Dec 2020
Washington DC, District of Columbia12 contributions4 helpful votes
My husband and I first went to Jamaica Inn 5 years ago, and have been waiting ever since - and it did not disappoint! Jamaica Inn is just special - the moment you arrive (and honestly, the moment you get in the nice van we arranged with them to pick us up at MBJ airport) you just feel at ease and at home. In fact that's how they greet you - 'welcome home'. What we noticed first is that the place really has not changed in the 5 years since we were last there - and that is exactly how they (and we) want it. Obviously, the place has been maintained very well - you can tell they take great care with the gardens and upkeep on the rooms. But the atmosphere, the vibe, is just so classic and relaxed. One addition they did make since we were last there was adding Thursday 007 movie night on the beach and I am so glad they did! After dinner, they set up a movie screen and comfortable lounge chairs on the beach, play a classic Bond film, and even bring popcorn down. I could go on about the pristine beach - soft sand, no rocks in the water, warm clear blue water - the fantastic food for every meal, the service and staff (which truly defines this place). But based on all the other 5 star reviews before me I wouldn't be the first to say these! What I do want to comment on for those who are considering traveling during these strange times is their Covid-19 protocols, as we did travel in November 2020. I felt very safe and comfortable with Jamaica Inn (and Jamaica's protocols in general) and if you are considering traveling here during this time, believe you can rest assured with Jamaica Inn. The staff all wore masks the entire time, and all the guests were respectful with wearing their masks when walking the property between dining or going to the beach/pool. They've adjusted some of the policies for safety and distancing, but honestly Jamaica Inn is naturally a very socially distant place - it is all open air so the only time you are really 'indoors' is your room (And even that has ventilation with your verandah doors) - and the dining and beach chairs were already placed separate. Hand sanitizer is all throughout the property, and you see staff using it on menus, tables, beach chairs, etc.  Thank you Jamaica Inn for a wonderful trip and such service during a strange travel time, and we cannot wait to be back!
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Date of stay: November 2020
Value
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2 Helpful votes
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Response from Jamaica Inn, Guest Services / Front Office at Jamaica Inn
Responded 11 Dec 2020
Dear Mkt3197, We will agree with you that it is a strange time for travelling but we let it work with the amazing team at the Jamaica Inn. Our aim is to allow you to feel at home from the moment you are being picked up at the airport to the time of departure. We intentionally keep the Inn as it is without changing and when we do, like movie night on a Thursday, it is done in a way that will not take away from it. Even with the adjustment of Covid-19, the smiles are bright beyond the masks, giving a reflection in the eyes, and allow for you to feel safe and comfortable at your home away from home. We thank you for sharing your experience and look forward to your soon return. Have a wonderful holiday and all the very best for 2021. Warm regards, Sherlene Hickling Guest Services
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maugham wrote a review Dec 2020
New York20 contributions20 helpful votes
After a crazy, anxious year in the NYC area, my wife and i knew we had to get away I finished a big work project. Our ideal place was the Jamaica Inn, where we enjoyed an incredible stay last year. I was impressed with how straightforward and organized Jamaica's COVID protocols are -- you need a negative COVID test within 10 days of departure and you have to fill out a travel authorization form online. Our plane to Montego Bay was virtually empty, and our car service whisked us away to the resort. Once we got there, it was the same, lovely experience that we had last time at this timeless gem of a resort. It's beautiful, low key, gracious atmosphere instantly relaxed us body and soul. With few other guests, and the staff diligently following COVID protocols, we felt totally safe -- especially since we were outside most of the time. We spent five nights and the time absolutely flew, it was just last week and it all feels like a wonderful dream. We've already started planning about when we can go back to this incredibly special place that is now close to our hearts.
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Date of stay: December 2020
Value
Cleanliness
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2 Helpful votes
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Response from Jamaica Inn, Guest Services / Front Office at Jamaica Inn
Responded 11 Dec 2020
Dear Maugham, It is always a delight to welcome home our guests and to ensure that they have the experience that kept bringing them coming back or even better. We have worked hard to have all the necessary protocols in place so you can feel as same as possible and not having to worry about anything. Thank you for taking the time to write and for letting others who are looking to relax in both body and soul or just to celebrate after certain accomplishment, that Jamaica Inn is the place to be. We wish for you a wonderful holiday and all the very best for 2021 and look forward to welcoming you home again. Regards, Sherlene Hickling, Guest Services
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Iona Del wrote a review Nov 2020
2 contributions4 helpful votes
Sigh. I am speechless. Where do I begin?? Warning. Long but very detailed review Covid-19 protocols: Followed to the T. Masks worn PROPERLY by staff and guests 99% of the time, sanitizing dispensers are all over the property including in your rooms. I felt safer there than at my own home. Masks however can be taken off at the pool area and beach by guests but the chairs are several metres away from each other and the fact that it is outside reduces the chances of transmission greatly. Otherwise masks are ALWAYS worn every single other place by guests and staff alike. They also do a temp check when you check in. They do have you sign a waiver however noting that you understand the risks and absolving them of any liability. However they take a million steps to ensure that you don't get Covid. My recommendation here is that they should ask guests about any flu like symptoms and possible Covid contacts prior to booking. Okay so you enter the hotel and at first my family was puzzled because the hotel did not really have an upscale vibe initially. It looked like more like a glamping situation. Room: Deluxe Verandah Suite This glamping feeling pervaded to the rooms which were the Deluxe Verandah Suite. The room is very spacious with a large verandha that overlooks the beach (you can have the waves rock you to sleep from your bed). However the style is more vintage with some intentionally distressed furniture. It reminds you of the 50s which can be good or bad depending on your tastes. The room however is 4.5/5 for convenience. Plenty of outlets are there, including by your bedside, there is natural lemongrass mosquito repellent and skin soother for bites by your bedside (it works extremely well for repelling mosquitoes and soothing any bites you got prior to application). A vape machine (which repels mosquitoes) is also plugged in at the nightstand. There is a mat by your bed, and the bed is extremely comfortable with ample bedding. There is also a spacious closet with plenty of hangers, and TONS of drawers. The closet also includes a safe, ample shelves and a small coffeee stand with a french press, cups, kettles and teabags with sugar and stirring spoons. There is also a stand for luggage. The bathroom showed a few signs of age, especially around the marble sink, as well as the bathtub, however the sink was spacious with plenty of room to rest your things. The facebasin was a lovely size and there was a big mirror and a smaller mirror provided. There is also a mirrored cabinet over the toilet with cubbies and shelving space. Very convenient. The bathtub is spacious with a cubicle to place products as well as a towel rack behind for easy access to towels. There is also additonal storage space on the bath itself. It is very spacious and I took 3 enjoyable soaks in there. There are plenty of towels provided. 2 large towels above the bathtub, 2 large towels in front of the toilet (at a good distance) and a basket provided with 3 to 4 smaller towels. A mat is also provided for the front of the bath. The toilet is well finished and high for easy sitting. On the tank there are 3 small boxes providing face tissue in one, 2 rolls of toilet paper in the other (plus the toilet paper on the rack) and a small box with cotton buds and qtips. The products are AMAZING, combining aromatherapy with skin health. The bathroom as you can tell is very well appointed. The one gripe is that the large door opens INWARDS severly limiting the space available in the bathrom and also interfering with the mat in front of the bath. Otherwise it would have been near perfect. There are no TVs or radios but the WiFi is EXCELLENT all over the property including the rooms. There is also an excellent AC in each of the rooms. The verandah is extremely spacious ( the size of a second large hotel room) and there are doors that fully open to connect you with them. You can leave them open if you want to experience a sort of indoor- outdoor living but that may not be everyone's preference. You will see why later. The doors are wooden and have louvres that are unfortunately tricky to close. The doors also require a lot of effort to open and close. Evidently they want you to have these doors and windows open for as long as possible, however an influx of mosquitoes may happen if left open indefinitely. Also there is the matter of privacy. On the deluxe and premier verandah suites the verandahs are right along walkways where guests and staff will walk by. Albeit walkbys are FEW because this is a hotel with only 55 suites, but if you greatly value your privacy it can be a bit awkward. However the payoff is the AMAZING view of the ocean and the property. Great place to get work done or have a chat. On the verandah there is a comfortable large white sofa, 2 large soft chairs, a writing desk and a table for 2. It is created for a community vibe where many people can be invited to sit and talk (pre Covid). Each room has a verandah. There is also a mini fridge and placed on top is an ice pitcher (filled) and water pitcher (filled) and 2 glasses. My concern with that however is that not everyone may be okay with things they drink from being outside where anyone can access it when they are not looking. Plus animals (Shadow the dog, and a cat) do venture on the verandah from time to time, s well as the bugs there. It may be served better inside on the large vanity. (Oh and there is also a full length mirror inside the room). The verandah has steps that lead off it and take you directly to the pool area and beach. You really feel a part of the property. My recommendation is that they replace the louvred doors with large windowed doors similar to what is in the cottages. The glass on these doors should be one way viewing that allows whoever is inside to see out but whoever is outside is unable to see in. Curtains should also be added to run the entire length of the doors. It would really open up the indoor space and give the rooms a more upscale vibe, as well as great privacy and more convenience I would plant some lemongrass outside the rooms and place a lemongrass plant on the verandah to repel mosquitoes and bees in additional to the measures stated above. Grounds Immaculately kept Beautiful plants and flowers all around. Special thank you to Mr. A. Taylor who took us on a excellent garden tour and even gave my mom plants to take back to Kingston and plant at home (she is an avid plant lover). The pool is small but stunning. The real star is the BEACH. It is HUGE with tons of space and TONS of chairs spaced far apart and a small beachbar where they will serve you a complimentary drink before 12. There is also a watersports section so you can go snorkelling and kayaking. The sea is almost given a 360 view all over the property with EVERYTHING thought of and designed to take advantage of what is truly an AMAZING view. Whether you are dining, swimming, chilling, working the sea is always there soothing you visually and aurally. It is also a great place for snorkelling, and we had a good time feeding the fish by the dining area. They actually participate in an environmental initiative to regenerate our coral reefs and sea-life which is very important to me. Dining Food was pretty good with a large menu. Service was excellent There is entertainment by musicians nightly which creates a very warm atmosphere Tables are 6m apart, menus sanitized and hand sanitizer offered before your meal. (You can bring your own as well). Food is pricey but I completely understand why. You can pay as you go or get a meal plan. I suggest if you are not a huge eater or enjoy a lot of alcoholic drinks it is cheaper to pay as you go. You make reservations and there is a dress code for nighttime dining. Dining is all outdoor which is crucial due to Covid in preventing spread. I also recommend to reduce your risk you spend as little time dining, or take advantage of room service and have meals on your verandah (though you pay and extra fee for same). The waiters will not clear your table as frequently so as to reduce covid risk and utensils are wrapped up in a napkin. Your food still comes in a very timely manner. However when asked for a straw the straws were not wrapped. I would recommend individually wrapped straws. Chef Maurice you did extremely well as well as your entire kitchen and wait staff. Spa The spa is called ocean spa and has a STUNNING location with understated glamping decor. Reservations are made and treatments done. Yolanda gave me a deep tissue massage which was amazing (the best I have experienced out of 100s of massages) and Pauline gave me a beautiful pedicure. The process is very relaxing and the staff and products they use are exceptional. No facials, scalp massages or face is done due to Covid. Everything else is available. Treatments are also a little pricey but honestly much better than the rates I see at other resorts. There is also a stunning saltwater plunge pool but it isnt functional currently due to damage from Hurricane Eta 2 weeks ago. The spa is directly overlooking the ocean. Yoga classes are also done there as well right by the sea. There is a 30% discount for locals and I got a $50 certificate given to me by them for sharing them on my page (available to everyone). I will point out that the inside of the spa toilet is badly stained so hopefully that can be rectified as I know that this hotel prides itself on excellence at all times (the staff is vey open. I meant to address it but forgot.) Staff Extremely pleasant from the owners to management, to the garden team, dining team, beverage team, spa team, housekeeping team etc etc. Polite and open without being intrusive. I had a great coversation with Mr. Taylor the head gardener, Tina one of the managers and Sheree (apologies if I spelt your name wrong) the spa manager. A manager is there at all times. Tanya at reservations was wonderful as well as Nordia and her team at the front desk. Always kind and willing to help. Every member of staff has been there for over 7 years which I love because that means the staff is treated well. This is extremely important. Atmosphere Chilled back and relaxed. This is a place to unwind, connect with family, make new friends and connect with yourself. THIS IS NOT A PARTY HOTEL. Which to me is a great thing. All in all a wonderful experience. We plan to return before the end of the year circumstances permitting, which is not something my family has done in over 10 years since FDR. Jamaica Inn is not an all-inclusive hotel which is a great strength because it excels in the niche it exists in. Recommendations If you value extreme privacy a cottage is a good option as well as the overwater suites. There are MANY MANY MANY types of rooms to choose from to suit your needs and pocket. The resort appears small at first but as we say in Jamaica 'silent river run deep' which means there is MUCH more to it than what is immediately evident. Thank you Jamaica Inn. We will hold these memories dear to our hearts and plan to make many more with you. Read less
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Date of stay: November 2020
Location
Service
Sleep Quality
Room Tip: Cottages are the best for privacy and views as well as better decor,
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1 Helpful vote
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Response from Jamaica Inn, Guest Services / Front Office at Jamaica Inn
Responded 4 Dec 2020
Dear Iona Del, Thanks to you and your family for staying at the Jamaica Inn. It was our delight to serve you and to allow you that feeling of being at home. We are happy to say that the team has been going through extensive training in regards to the Covid-19 protocols so as to ensure safety for both our guests and team members. We do appreciate you taking the time to write such detail review of your experience. It is one of those little hidden gems, once discovered, one has to wonder out aloud "how did I not know about this before". We have read through the review and have taken note of all the suggestions / recommendations which we do take very seriously. We may not be able to change all but we can safely say that some were already approved and working on. We wish you all the very best and look forward to welcoming you again in the not too distant future. Regards, Sherlene Hickling Guest Services
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PRICE RANGE
US$328 - US$791 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jamaica hotel ocho rios, jamaica ocho rios, jamaica inn
LOCATION
CaribbeanJamaicaSaint Ann ParishOcho Rios
NUMBER OF ROOMS
52
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Frequently Asked Questions about Jamaica Inn
Which popular attractions are close to Jamaica Inn?
Nearby attractions include Dunn's River Falls and Park (6.1 km), Blue Hole (5.6 km), and Konoko Falls & Park (3.3 km).
What are some of the property amenities at Jamaica Inn?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Jamaica Inn?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Jamaica Inn?
Yes, free parking is available to guests.
What are some restaurants close to Jamaica Inn?
Conveniently located restaurants include Juici-Beef Patties, Christopher's, and Miss T's Kitchen.
Are there opportunities to exercise at Jamaica Inn?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Jamaica Inn?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Jamaica Inn?
Many travellers enjoy visiting Firefly (1.1 km).
Does Jamaica Inn have any great views?
Yes, guests often enjoy the harbour view available here.
Is Jamaica Inn accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.