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Secrets St. James Montego Bay

Travellers' Choice award winner
GreenLeadersPlatinum level
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Secrets St. James Montego Bay
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6,000 Reviews from our TripAdvisor Community

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Showing 5,835: English reviews
Fort Wayne, Indiana
Reviewed 28 January 2015

We spent New Years at Secrets St. James, and loved it! This was my first time to Jamaica, but the rest of my family has been and I enjoyed it here, as well as them. Everyone was really friendly and made sure you were taken care of. The food and New Years entertainment was great! We really liked OWAYNE and...

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Thank britt0478
Tyne & Wear
Reviewed 28 January 2015

Despite the fact that I am going to give negative comments on this hotel, I fully recommend it and would have no hesitation in going back in the future. The lesson we learnt from our experiences was to state exactly what you wanted before you started your meals (as far as restaurant service was concerned) and to complain politely and...

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1Thank ShieldsDuo
Greenlawn, New York
Reviewed 28 January 2015

We spent a week there from January 17-24th and everything was top notch. Food, drink, beaches, pools, accomodations but, especially, the staff were fantastic. We're already planing our return for next January.

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Thank JimPad449
Toronto, Canada
Reviewed 28 January 2015

This resort was the best stay that we have ever had since travelling to Jamaica. My sister and I take three vacations a year. It starts with the front desk workers right through to the cleaning people. They were the friendliest and most helpful people we have met. Always a smile and a welcome. I would recommend this resort any...

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1Thank classylady_175
Crawfordsville, Indiana
Reviewed 27 January 2015 via mobile

This place has an amazing staff! When you come, please have Norman take you out on the town. He is an absolutely amazing guy and will keep you safe....just in case you are worried!;). With staff like this... We will keep coming back! Thank you NORMAN for showing us this beautiful country in which you live!!

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1Thank Misty C
Clay Center, Kansas
Reviewed 27 January 2015

We had a wonderful time at Secrets St. James. We couldn't have wanted anything better to get away with another couple and relax! We had one exceptional waiter by the name of Leo!!! He wears a big straw hat and literally runs to wait on you. He even served us drinks in the Carribean water!! Also a wonderfully fun and...

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3Thank Gale M
Boston, Massachusetts
Reviewed 27 January 2015

I recently spent a wonderful 5 day vacation at Secrets St. James in Montego Bay Jamaica. The food, accommodations, and amenities of the resort were excellent, and catered to no stress - great vacation. But what made the vacation extra special was the attention by the staff who seemed to be truly enjoying their jobs - adding to our experience....

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1Thank searchingforagetaway
Ottawa, Canada
Reviewed 27 January 2015

This was our 8th visit to this resort and it never disappoints! If you're looking for a beautiful hotel, adults only, fantastic food & beach, incredible staff, this is it. It's nice not to have to wear ID bracelets or require restaurant reservations. The staff is so well trained & they never say no. They always do their best to...

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Thank Cindy F
Thornhill, Canada
Reviewed 26 January 2015

Fabulous experience from beginning to end. Beautiful property, variety of excellent dining, exquisite room, wonderful friendly staff. What makes Secrets stand out from everyone else is the excellent service. Would highly recommend this and hope to stay here again.

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4Thank Pat L
Swedesboro, New Jersey
Reviewed 26 January 2015

From the moment we stepped on the property to the second we left, both my wife and I couldn't get over how much we loved this resort and our long weekend getaway as a whole. The property is only 15 minutes from the airport so you can be poolside in less than half an hour once you get through customs....

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5Thank Jim M

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Secrets St. James Montego Bay

Address: Lot A59, Freeport, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: €368 - €752 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets St. James Montego Bay 4.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Secrets St James Hotel Montego Bay
Hotel Style:
#4 Business Hotel in Montego Bay
#8 Spa Hotel in Montego Bay
#9 Top resorts Hotel in Montego Bay
#9 Romantic Hotel in Montego Bay
#9 On the Beach Hotel in Montego Bay
#10 Luxury Hotel in Montego Bay
#11 Family Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Secrets St. James Montego Bay staff and other travellers.
636 questions
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Questions? Get answers from Secrets St. James Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a high floor for the view. Ocean view will do as all rooms are very close to beach view area.”
 of 5 bubbles 249wyattb, 16 Feb 2017 | Read review
“To avoid pool music pick high floor garden view. Room 5331 had benefit of shade, little music but also a sea view.”
 of 5 bubbles kaitiScotland, 13 Feb 2017 | Read review
“The Junior Suite is amazing!”
 of 5 bubbles 307lizs, 8 Feb 2017 | Read review
“If you have the money, I'd recommend upgrading to Preferred Club so you have access to all areas.”
 of 5 bubbles rtflems, 8 Feb 2017 | Read review
“St James side is quieter.”
  • view from balcony - room 3413
 of 5 bubbles 70Eliza, 7 Feb 2017 | Read review
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