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Secrets St. James Montego Bay

Travellers' Choice award winner
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Secrets St. James Montego Bay
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6,175 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets St. James Montego Bay
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Showing 6,003: English reviews
Lynbrook
Reviewed 27 May 2015

My daughter and I had an amazing holiday at Secrets! Cannot say enough about the cleanliness, the food, the grounds, the spa, and most importantly the people! special shout outs to the girls in the spa, this is a beautiful world class spa with an amazing staff! Treat yourself to a massage and go early and use the pool and...

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3Thank Karen G
Bowling Green, Ohio
Reviewed 27 May 2015

We went on our honeymoon to Secrets St. James and it was everything we hoped it would be! They take fantastic care of the entire property and all of the staff are friendly and attentive. Even when you do not ask, they are ready to offer. We were sitting on the patio and Leo brought us an additional bottle of...

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1Thank Jennifer G
Bedford, United Kingdom
Reviewed 27 May 2015

Came back yesterday from a 2 week holiday. The hotel itself was good, but were not treated well by certain staff. We had to ask for towels for our room on several occasions . Also our room was not cleaned by the maids on 2 occasions. My husband came back from the gym to find one maid watching TV and...

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12Thank Lorraine M
Toronto, Canada
Reviewed 27 May 2015

Overview I have absolutely nothing bad to say about this resort!! It’s close to the airport (about a 20 minute drive), the grounds are beautiful and tended to by hard-working, dedicated staff, the service is attentive and friendly, the peacocks are amusing (and the babies are so cute!), the beach is beautiful, and the food is good! Activities Every day...

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6Thank ICANDIE
Reviewed 27 May 2015 via mobile

Secrets St James is absolutely perfect. From beginning to end. We arrived on the 17th of May and leave today 27th and it's been an absolute pleasure staying here we can not find a fault with this place. The staff are so polite and happy to help, they also don't expect to be tipped which is nice as you don't...

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2Thank meljerram
Dallas, Texas
Reviewed 27 May 2015

This review is for the cruise ship excursion through Carnival at Secrets. We rode the bus to the resort and got off and found a beach chair and umbrella right away, it was not busy or overcrowded at all. It stayed this way the whole time we were there. They had staff that came by and took your drink orders...

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Thank b l
Reviewed 26 May 2015 via mobile

A group of 73 people stayed May 9-16, 2015 at Secrets Spa Resort St. James Montego Bay. The resorts grounds are immaculate, the rooms are huge and kept clean & the bar fridge always stocked. The food was very good with lots of it. No one can ever complain about the food or the drinks. The staff were extremely friendly...

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Thank xtream22
New Jersey
Reviewed 26 May 2015

This vacation resort is my best trip ever. The reason is the incredible staff that works at the resort. The incredible management team that has put together a world class resort that is real. upon arrival Rochelle was our host from U.V.C. We did not wait on any lines we were brought into the piano bar area and given welcome...

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3Thank Roberty D
Reviewed 26 May 2015 via mobile

We had an incredible honeymoon at Secrets St. James. The property is gorgeous. The staff is fun, helpful, and happy. There are so many different activities and places to eat- the world cafe was my favorite! A few things we loved were the banana chips, the jerk chicken, no kids, 24-hour room service, and no vendors harassing us on the...

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1Thank Amarie1423
Pittsburgh, Pennsylvania
Reviewed 26 May 2015 via mobile

Outstanding food, outstanding service, impeccable cleanliness,great food and drinks, great music, great club all at a beautiful resort. All of these factors added up to THE BEST BIRTHDAY CELEBRATION EVER!! Will definitely go back!

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1Thank PghTravelers2014

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Secrets St. James Montego Bay

Address: Lot A59, Freeport, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: €302 - €707 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets St. James Montego Bay 5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Secrets St James Hotel Montego Bay
Hotel Style:
#4 Business Hotel in Montego Bay
#9 Spa Hotel in Montego Bay
#9 Romantic Hotel in Montego Bay
#10 On the Beach Hotel in Montego Bay
#10 Top resorts Hotel in Montego Bay
#11 Family Hotel in Montego Bay
#11 Luxury Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Secrets St. James Montego Bay staff and other travellers.
688 questions
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Pittsburgh, Pennsylvania
1 month ago

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Questions? Get answers from Secrets St. James Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor has great view and is easily accessible by elevator”
firsttimer376, 23 Apr 2017 | Read review
“Room 3232 has a view of the pool and ocean. Morning Shade which is kinda nice.”
Shaunliz, 21 Apr 2017 | Read review
“Garden view #3116 was lovely”
SpringHillMary, 21 Apr 2017 | Read review
“Ocean View”
33evertonw, 21 Apr 2017 | Read review
“Stayed in room 3250, and recommend it. Had a view of the pool, the grounds and the ocean.”
Mike5140, 18 Apr 2017 | Read review
5 of 5