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Secrets St. James Montego Bay

6,642 reviews
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Traveller (6806)
Pool & Beach (1760)
Room & Suite (1251)
Overview
  • Excellent68%
  • Very good21%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“preferred club”(762 reviews)
“piano bar”(686 reviews)
“wild orchid”(580 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Secrets St. James Montego Bay
Special Offer: Winter Greataways!
Hotel deals
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Reviews (6,642)Write a Review
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Traveller rating
4,244
1,406
514
162
124
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4,244
1,406
514
162
124
Show reviews that mention
All reviewspreferred clubpiano barwild orchidjerk chickenroom servicemarlin barworld cafeblue mountainsecrets resortpreferred poolour honeymoonfrench restaurantseaside grillel patiohibachi grillchampagne breakfastwelcome home
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11 - 15 of 6,450 reviews
Reviewed 4 days ago via mobile

My husband and I had a lovely week at Secrets St James. A big place, really nice, relaxing we didn’t want to come home, a week wasn’t long enough. So it rained a lot, every day, but there was still loads to do. It didn’t...More

Thank Sarah B
Reviewed 4 days ago

All the people on the property are extremley nice, friendly and helpful. We saw an amazing Steele Drum show with dancers. These young people were great. Disappointed with room service. Food was lukewarm, menu said waffle fries and received regular fries. I asked for ketchup...More

Review collected in partnership with this hotel
Thank DizzyDi2222
Reviewed 5 days ago via mobile

Awesome place to stay!! Zero complaints. Leo, Andre, Stella, Smiley, and Delicious made the pool area all the fun. Along with all of the other wonderful staff members. All were so nice and welcoming the whole time! Would love to come back and visit!!

Thank Megan K
Reviewed 5 days ago via mobile

My first comments are in regards to other commentary: 1. Anybody complaining about the distance of walking from place to place on this resort, has not been to many resorts and/or is in terrible shape and lazy. This resort is actually more compact than others....More

7  Thank HanlonFFT
Reviewed 6 days ago

Had a wonderful birthday weekend at Secrets. Each was very nice, everybody was extremely friendly and helpful and the room was great too. The quality of the food at the restaurants was better than most all inclusive fare and the breakfast was actually very very...More

Review collected in partnership with this hotel
Thank fmiskolc
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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Casino and Gambling
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$374 - US$825 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Montego Bay
#9 Romantic Hotel in Montego Bay
#9 Spa Hotel in Montego Bay
#10 Top resorts Hotel in Montego Bay
#10 On the Beach Hotel in Montego Bay
#11 Luxury Hotel in Montego Bay
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$374 - US$825 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Montego Bay
#9 Romantic Hotel in Montego Bay
#9 Spa Hotel in Montego Bay
#10 Top resorts Hotel in Montego Bay
#10 On the Beach Hotel in Montego Bay
#11 Luxury Hotel in Montego Bay
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (6806)
Pool & Beach (1760)
Room & Suite (1251)
Dining (753)
Hotel & Grounds (3469)
Bathroom (152)
Family and Play Areas (26)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
stanspch
21 January 2018|
AnswerShow all 3 answers
Response from CoolChic_11 | Reviewed this property |
Strict no smoking indoors but you can smoke on your balcony and outdoors.
1
Vote
terry c
19 January 2018|
AnswerShow all 2 answers
Response from Kelly H | Reviewed this property |
If you go to dinner around 6-8 plan on a 45 min wait if you don’t make reservations. We got so frustrated several nights that we just ordered room service a couple times. Room service took 2 hours and came cold and not all... More
1
Vote
Room Tips
"St James is quieter than the Wild Orchid rooms but farther from the restaurants."
Read review
"If you want peace and quiet don’t face the pool it can get a bit rowdy. We didn’t mind though!"
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"Ask for oceanFRONT, or the preferred section."
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"higher floors have the best views"
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