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8 Kent Ave, Montego Bay 95752 Jamaica
19 people are viewing this hotel
Expedia.com
US$296
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Free cancellation until 18/08/22
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Free cancellation until 14/08/22
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Agoda.com
US$238
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TravelocityUS$296
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Traveller (1010)
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Panoramas (18)
Room & Suite (330)
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About

#26 of 74 hotels in Montego Bay
Location
Cleanliness
Service
Value
Our all-inclusive resort which features lush tropical gardens and a private beach across the road, is located in Montego Bay, the tourism capital of Jamaica. We are conveniently located just 5 minutes from the Donald Sangster International Airport and walking distance to Montego Bay's exciting Hip Strip. Our Jamaican owned and operated family resort allows guests to experience warm Jamaican hospitality, culture and cuisine in a family friendly environment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Airport transportation
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
869Reviews175Q+A100Room tips

Reviews
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SchoolDr wrote a review 5 Aug
3 contributions
This hotel is in a good location with decent facilities and a nice private beach area across the road. The ocean view rooms are quite spacious but the bathroom area could be bigger and updated with new baths and floor tiles. The food was okay there too although we weren’t fans of our meal in the Italian restaurant. We had an issue with the AC in our room which couldn’t be fixed so was given an alternative room which was fine. Staff there were all friendly and professional with us. The hotel can arrange excursions for you but we found this overpriced and managed to book a tour with @jeffburgess938 (Insta) instead which was much better priced and we had a blast rafting in Lethe! Jeff is professional, reliable, and does a wide range of other tours. He is also a lot of fun! Highly recommend.
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Date of stay: August 2022Trip type: Travelled with friends
Room Tip: Book taxis and tours through @jeffburgess938 (Insta)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jacqueline D wrote a review Jul 2022
8 contributions
+1
Some of these ppl lying in the reviews…it was bad and here are the pics!!! Don’t Do It! Big roach wasn’t swept from floor in 4 days and neither was the piss cleaned prior to our check in or check out! Had to wait hours to check in…no laundry room, no ice machines, no toothbrushes, JUST NO!! My trip was almost ruined until my spouse and another guest and I went to Negril and stayed at Samm Sara so much better and clean!
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DMJ SGBR-JA, Marketing at SeaGarden Beach Resort
Responded 1 week ago
Dear Jacqueline D, Thank you for taking the time to review and provide constructive feedback on your stay. Our genuine desire is that our guests experience a superb stay. We here at the resort are defined as providing an attentive home away from home experience. In most cases we are commended by our guests for delivering the highest level of service. We regret any experience that might have occurred that was less than your expectation; that was unfortunate. We take all guests’ concerns very seriously, and appreciate your views as we strive to assess and enhance our product. Best Regards.
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Cheyane P wrote a review Jul 2022
1 contribution
Seagarden was amazing the staff is so nice and have great customer service Lola and Jacqueline from housekeeping was great not to mention Jojo and Candice from front desk big up to my girl fay from the pool bar for this I will be coming back with the family. See you in a few highly recommended 👌
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DMJ SGBR-JA, Marketing at SeaGarden Beach Resort
Responded 1 week ago
Dear Cheyane P, Thank you for taking the time to review and provide constructive feedback on your stay with us at SeaGarden Beach Resort. Without a doubt our passion is hospitality. We take great pleasure in fashioning an attentive and unique experience for all our guests. We hope to welcome you back in the future. Kind Regards.
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Peta F. wrote a review Jul 2022
1 contribution1 helpful vote
I loved my stay here at Sea Gardens, local family owned and operated all inclusive beach resort. Going home to marry in Jamaica was the right decision, getting married over the clear blue sea was amazing. SeaGarden's wedding planer and her team assisted my husband and I experiencing an event to remember. Michelle Kelly "soft spoken" fierce wedding planner worked with my daughter to plan a wedding for me to walk into. I arrived at the hotel four days prior to our wedding, and interacted with the sweetest human and staff. I loved the entire staff. The entire staff! SeaGardens as a business did that for us. We walked into our wedding and received all but one of our expectations. We did not settle the jerk chicken situation. I did not like the Jerk Chicken. However I appreciate management for addressing our concerns when brought to their attention. Thank you for a positively memorable stay!
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Date of stay: July 2022
Rooms
Location
Service
Room Tip: West facing rooms have a sea view. Amazing sunsets !!! views. Super romantic.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from DMJ SGBR-JA, Marketing at SeaGarden Beach Resort
Responded 3 weeks ago
Dear Peta F., Thank you for taking the time to review and provide constructive feedback on your stay with us. We value this feedback, knowing we provided outstanding moments for you and your loved ones. Nothing is more important to us here at SeaGarden Beach Resort. We hope to have the opportunity to host you again in the future. Warm Regards.
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Tashie T wrote a review Jul 2022
1 contribution1 helpful vote
Found two bottles of cold, liquid solution in my suitcase after being overweight at the airport. My luggage was left with the guy at the front desk for about 3 minutes, only time it was unaccompanied!
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from DMJ SGBR-JA, Marketing at SeaGarden Beach Resort
Responded 4 weeks ago
Dear Tashie T, Thank you for taking the time to review and provide constructive feedback. We are disheartened to know the visit with us was not to your liking. It is a rarity to read of such, but we appreciate your opinion, and are exploring your concerns. We regret that we failed to meet your expectations. Predominantly, our team is known for taking every step to ensure guest satisfaction is upheld, by providing extraordinary hospitality and service. Best Regards.
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Ashley S wrote a review Jun 2022
1 contribution
We stayed at Sea Garden Besch Resort for 5 nights…two of which we had no hitting water to shower. Customer service absolutely sucks. If you are pescatarian, do not even bother either. We literally experienced 3 different rooms due to issues. The elevator was non operable so We had to walk the stairs to the 8th floor anytime we decided to leave the room. Absolutely HORRIBLE experience. It was the worst part of our trip! Very disappointing after paying and planning months in advance.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DMJ SGBR-JA, Marketing at SeaGarden Beach Resort
Responded 26 Jun 2022
Dear Ashley S, Thank you for taking the time to review and provide feedback on your stay with us. Be assured that your assessment is of the utmost importance, and we will do our best to address the items mentioned. Best Regards.
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Jazmín R wrote a review Jun 2022
1 contribution
Stayed on June 09, 2022. Please guys if you read this review save your time and don’t wasted by staying in this place. Worse costumer service, people are very rude with tourist and they do not help you, only say wait and make you wait longgg time. Hard to speak to a superior because they never get it. It is supposed to be all inclusive, drinks are bad, soda doesn’t have gas and looks dirty the bars. Security at the entrance are very rude and not nice, that’s the beginning of this bad experience. I arrived at 3pm and took 3 hours to find a solution for a problem they made, basically j was leaving the next day at 5:30am in the morning and tried to enjoy but it was not a good experience. DONT STAY at this place. Only give you snacks like burger, hot dog and small pizza and is not even fresh, feels the fries are cooked more than twice, I will say that the worse is the costumer service. Stay anywhere else.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Avoid staying at this place called hotel!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DMJ SGBR-JA, Marketing at SeaGarden Beach Resort
Responded 12 Jun 2022
Dear Jazmín R., Thank you for taking the time to review and provide constructive feedback on your stay. Our team would like to assure you that this is not a typical reflection of our high service standard, and we do regret the negative experience you might have had. Best Regards.
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Unhappy G wrote a review May 2022
2 contributions
I travel a lot for business. Sea Garden has the worst customer service and incompetent staff. Day 1: Adjoining room after I requested to not have one Day 2-3: No hot water. No rags Day 4-6: No rags. No towels.
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DMJ SGBR-JA, Marketing at SeaGarden Beach Resort
Responded 29 May 2022
Dear Max101278, Thank you for taking the time to review and provide constructive feedback on your stay. We are truly concerned after learning we were not able to meet your expectations, and regret any inconvenience faced. This is certainly not representative of our service standard. Thank you again for bringing this matter to our attention. Steps are being set in place so that this might not occur again. Best regards.
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Elle1941 wrote a review May 2022
Edmonton, Canada2 contributions3 helpful votes
This place was extremely old and run down. Whole place was dark and dingy, smelt old and musty. Rooms were old and outdated, still used manual old school keys, lock on the door was the chain sliding lock which looked like it was going to fall off anytime. bathtub had the old flower stickers on the tub. No face or hand towels. Everything was just old old old probably hasn’t been updated since the 90’s. Buffet was awful. No variety, meat choices were yuck others were just starches. Breakfast bacon was a secret and hidden in the back. Drinks were blah, no pop. Beach area was so small big disappointment. Pool was a joke. Anyways overall I would not ever stay here again.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Close to airport. $8 per person to shuttle to airport. Extremely small beach Pool was joke
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from DMJ SGBR-JA, Marketing at SeaGarden Beach Resort
Responded 15 May 2022
Dear Elle1941, Thank you for taking the time to review and provide constructive feedback on your stay. We do recognize that you have been disappointed by your stay. Please rest assured that our team works diligently to deliver exceptional service. Should you decide to return, our team will make sure to provide an experience more to your liking. Best Regards.
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Me wrote a review May 2022
1 contribution1 helpful vote
+1
DO NOT RECOMMEND I guess they have one side that's "renovated and the other not. Rooms are old run down. Food Buffett is blah the food is edible but the variety is the same for every meal. No variety everyday the sides are th same all they do is switch the preparation o free fish and chicken. Jerk, hamburger, hot dog etc.... at the beach but blahhhhh. Drinks are weak and blah. Our room had nothing had to call to get washcloth,new towels, new ironing board because ours was broken. We had one accessible plug other than the ones in the bathrooms. All they did was repaint to try and make it look fresh. Room cleanliness is subpar bathroom wasn't dirty but wasn't cleaned thorough razor and tissue behind the toilet which meant they didn't clean all the way. Elevator rugs peeling up. What they consider entertainment was laughable if you like to party and hang out this not the place. As I said EVERYTHING IS OLD. Mini frig loud. Most of the wait staff was friendly but more than a few especially the food service manning food buffet area was rude and always seemed mad. Clayton was the man made our day everyday we saw him. Front desk staff was very friendly and helpful. If all you need is a place to sleep maybe. Will definitely not be back. Beach is across the street.
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Date of stay: May 2022Trip type: Travelled solo
Room Tip: Pay a little more and stay further away from airport. All the "resorts" and places to stay looked...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$188 - US$275 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
seagarden beach hotel montego bay
LOCATION
CaribbeanJamaicaSaint James ParishMontego Bay
NUMBER OF ROOMS
140
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Frequently Asked Questions about SeaGarden Beach Resort
Which popular attractions are close to SeaGarden Beach Resort?
Nearby attractions include True Life Tours Jamaica (0.4 km), Cornwall Beach (0.7 km), and Margaritaville After Dark Nightclub Experience (1.1 km).
What are some of the property amenities at SeaGarden Beach Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at SeaGarden Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SeaGarden Beach Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at SeaGarden Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to SeaGarden Beach Resort?
Conveniently located restaurants include Marguerites, Usain Bolt's Tracks and Records, and Jimmy Buffett's Margaritaville.
Are there opportunities to exercise at SeaGarden Beach Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does SeaGarden Beach Resort have airport transportation?
Yes, SeaGarden Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Does SeaGarden Beach Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to SeaGarden Beach Resort?
Many travellers enjoy visiting Barnett Estate Plantation (2.7 km) and The Cage (0.5 km).
Does SeaGarden Beach Resort have any great views?
Yes, guests often enjoy the ocean view available here.