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Relax Resort

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Traveller (60)
Room & Suite (15)
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Overview
Hotel website
E-mail hotel
26 Hobbs Avenue White Sand Beach, Montego Bay Jamaica See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star accommodation
Additional information
Hotel website
Offers from Relax Resort
Announcement: End of Year Special
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (112)
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1 - 5 of 108 reviews
Reviewed 1 week ago

I booked my reservation on expedia which clearly states that breakfast is included and when I checked in, the front desk person, told me that breakfast was not included in my reservation. She later said I could avail myself of the complimentary breakfast, but I...More

Thank SeanChicago_IL
Hotel's Favourite
Reviewed 25 April 2018 via mobile

Beautiful hotel and staff 5 mins from Montego Bay Airport ❤️ stayed with family and friends, amazing food, pool, location and free shuttle from the airport before 5pm. Thanks to Kerry for lugging our heavy luggage up to our rooms (no lifts) and giving us...More

Thank mjmcleod
Response from Stacia-frontdesk, Public Relations Manager at Relax ResortResponded 27 April 2018

Dear Guest, Thank you for staying here at Relax Resort, I would also like to thank you for sending ,e your feedback as this helps to improve our hotel and staff. Looking forward to seeing you again in the near future.

Reviewed 1 May 2018 via mobile

The worst hotel to stay. The central air unit wasn't working. Very dirty place. Tv wasn't working. Really it was a nightmare to stay for $100 dollars per night. I called front desk to ask something they said they will csack but I wait the...More

3  Thank Victoria H
Response from Stacia-frontdesk, Guest Relations Manager at Relax ResortResponded 19 May 2018

Dear Victoria, “We are sorry to hear about your inconvenience, and appreciate your comments here. We are happy that you have spoken up so that we may better our property. We will be working diligently to make your stays much more enjoyable in the future.”

Reviewed 27 April 2018

I travel for business every other week, and my company has this hotel on our booking site. What an absolute nightmare this hotel was. From check in with rude employee, to the disgusting low level room, to the old, stained towels, to the non-existent hotel...More

1  Thank pinsonthemap
Response from Stacia-frontdesk, Public Relations Manager at Relax ResortResponded 27 April 2018

Dear Guest, We are extremely alarmed by your statement regarding your stay with us, we take these situations very seriously indeed. I am assuming that you stayed on our ground floor as this is our only low level room. I would appreciate it, if you...More

Reviewed 15 April 2018 via mobile

This little hotel is great I booked a stand by flight and had to get a room to hold my mom and i over. The flowers on the grounds beautiful. The staff is extremely helpful, and I had the best breakfast.

Thank Jen L
Response from Stacia-frontdesk, Public Relations Manager at Relax ResortResponded 27 April 2018

Dear Guest, Thank you for your candid feedback as this helps to improve our staff and the resort, looking forward to seeing you again in the near future. Regards

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About
Description

Relax Resort is known as "Montego Bay Best Kept Secret" it is the right choice for visitors who are searching for a combination of charm, peace and quietness, and a convenient place for both pleasure and business trips. It is a small, comfortable hotel, situated in Montego Bay. The Relax Resort managers and staff offer an attentive, personalized service and are always available to offer any help to their guests. The hotel is arranged on three floors, without a lift. On the ground floor we have rooms suited for single and families, there is a comfortable open bar where you can sit and drink, eat or just relax while taking in the view. In each room there is also a splendid private balcony where you can get the view of the airport tower, ocean and strip, and where you can also relax and emerge yourself from morning on wards in the atmosphere of our botanical garden settings. The rooms are arranged on first, second and third floors with categories ranging from superior, studio, 1 & 2 bedroom apartments. All rooms are with free breakfast and is served in the restaurant or open bar area on the ground floor,other meals are provided at the restaurant and also outside on our little patio at your convenience. The hotel provides free Wi-Fi service on the property and free beach access and transportation to the hip strip where Montego Bay famous beach the Doctors Cave is located.

Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Pool
Room Service
Free Internet
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Beachfront
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
 
Hotel class
Contact Information
Hotel website
E-mail hotel
HOTEL STYLE
Hidden Gems - Rules-Based, Quaint, Safe, Mid-range
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available
Number of rooms
35
PRICE RANGE
US$78 - US$112 (Based on Average Rates for a Standard Room)
Also Known As
relax resort montego bayrelax hotel montego bay
Location
CaribbeanJamaicaSaint James ParishMontego Bay
Photos
Traveller (60)
Room & Suite (15)
Pool & Beach (8)
Dining (2)
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Questions & Answers
Ask a question
sidebars
7 August 2017|
Answer
Response from Stacia-frontdesk | Property representative |
Being named Relax Resort you think of fun and pleasure and relaxation and your right we offer all those. Our resort are family friendly so we do not offer certain activities on the property for adults but it would be a... More
0
Votes
Conniejoreese
13 February 2015|
AnswerShow all 3 answers
Response from Stacia-frontdesk | Property representative |
Hi Connie for your question, yes airport transportation is complimentary to and from the airport, I hope you find this answer helpful
0
Votes
Room Tips
"Be prepared to dine out. The breakfast is ok, and the cafe requires a meal plan. The bar is nice, yet..."
jonestrio4031
7 Jan 2018
Read review
"High floor has best view"
davionsamuels
21 Mar 2017
Read review
"Ask to see the room before accepting it."
patmap
5 Mar 2017
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"looks for better Room and Basic facilities, or better go for 4* + hotels"
Riteshkk2005
19 Jan 2017
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