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    Sandals Royal Caribbean Resort and Private Island

    Mahoe Bay, Montego Bay 167, Jamaica
    011 353 1800 936 804
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    13/12/2017 14/12/2017
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    Traveller (6844)
    Room & Suite (1943)
    Pool & Beach (1223)
    Overview
    • Excellent69%
    • Very good20%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “thai restaurant” (586 reviews)
    “royal caribbean” (846 reviews)
    Free Internet
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sandals Royal Caribbean Resort and Private Island
    Announcement: Unlimited Play!
    Hotel deals
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    Rooms
    13 Dec14 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,597)
    There are newer reviews for Sandals Royal Caribbean Resort and Private Island
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    2,511 - 2,515 of 5,504 reviews

    Reviewed 15 January 2014

    Rushell server at Regency Suites was great. Charlton at water sports was so friendly, as well as Kermit for entertaining each day. Corey the bar-tender, Francinea at Mariner Grill, Jessica at LeJardinier Salvatore was so nice and lastly Oakley at customer service was great.Great food,...More

    1  Thank nancy s
    Response from Cassie C, Review Coordinator at Sandals Royal Caribbean Resort and Private IslandResponded 18 January 2014

    Thank you for your great review of Sandals Royal Caribbean. We're so happy to read that you had such an amazing stay with us. We always strive to go above and beyond to please our guests and I'm glad we were able to meet that...More

    Reviewed 14 January 2014

    We went here back in 1997 for our honeymoon, but it was absolutely amazing already at that time! Great food! Loved the island restraunt with the flaming desserts! Rooms clean, beach and pools beautiful! Staff was always friendly! definitely recommend!More

    1  Thank Cari A
    Response from Cassie C, Review Coordinator at Sandals Royal Caribbean Resort and Private IslandResponded 18 January 2014

    Thank you for your review of Sandals Royal Caribbean. We're so happy to read that you had such an outstanding vacation with us. We strive to offer memorable experiences for Two People in Love and I'm so glad that we were able to make your...More

    Reviewed 14 January 2014

    St. Lucia is much nicer than this one, just based on the sprawling property alone. However, for what you pay for... this place is incredible! Be ready for banquet prepared food and drinks. Other than that, we loved this Sandals!! Ask for an upgrade if...More

    1  Thank Joy A
    Response from Cassie C, Review Coordinator at Sandals Royal Caribbean Resort and Private IslandResponded 18 January 2014

    Thank you so much for your review! We're so glad to see that you enjoyed your vacation with us. We always want to ensure that all of your needs are met and it seems the staff at Sandals Royal Caribbean did just that! We would...More

    Reviewed 12 January 2014

    We returned from our stay at SRC about a month ago so I am a little late with my review. Part of the problem was trying to figure out what to say. After wrestling with that for awhile I decided to say not much. It...More

    3  Thank 1fatrat2
    Response from Cassie C, Review Coordinator at Sandals Royal Caribbean Resort and Private IslandResponded 18 January 2014

    Thank you so much for your kind review of Sandals Royal Caribbean! I'm glad you had such a fantastic holiday and that we were able to share that experience with you. We always strive for excellence and we're thrilled to see that your stay was...More

    Reviewed 10 January 2014

    Overall loved this vaca. Stayed over new year’s with my wife and another couple. The resort was at capacity. My wife and I were Sandals and Jamaica first-timers. Somewhat small/compact resort but well-designed, good use of space & never felt crowded. Nice that you’re never...More

    9  Thank mdr838
    Hyatt Ziva Rose Hall
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    Sandals Montego Bay
    5,493 reviews
    #8 of 63 hotels in Montego Bay
    2.7 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Breakfast included
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Shuttle Bus Service
    • Breakfast included
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$504 - US$1,338 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Montego Bay
    • #5 Top resorts Hotel in Montego Bay
    • #5 Spa Hotel in Montego Bay
    • #5 Family Hotel in Montego Bay
    • #6 On the Beach Hotel in Montego Bay
    • #6 Luxury Hotel in Montego Bay
    • #7 Business Hotel in Montego Bay
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 197
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Unique Vacations Inc, TravelUp, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Sandals Royal Caribbean Resort and Private Island reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Jamaica >
    • Saint James Parish >
    • Montego Bay
    • Also Known As
    • Sandals Royal Caribbean Hotel Montego Bay ,
    • Sandals Royal Caribbean Montego Bay ,
    • Sandals Royal Caribbean Resort Jamaica ,
    • Sandal Royal Caribbean
    Add Photo Photos
    Traveller (6844)
    Room & Suite (1943)
    Pool & Beach (1223)
    Dining (615)
    Hotel & Grounds (3699)
    Bathroom (118)
    Business Centre & Event Rooms (60)
    Family and Play Areas (27)
    Nearby
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    2.74 km away
     
    Hyatt Ziva Rose Hall
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    lisa23582015
    Hi all, Hoping someone can clarify a few questions for me. I will be on my honeymoon in April 2018 and looking at booking the Premium room. I understand these are located in the Arundel and Edinburgh buildings and that the Arundel building offers the choice of a whirlpool bath with a combination shower. Is this true and what exactly is the whirlpool tub. Is it the brand or is it more like a jacuzzi? I have read many mixed reviews, which I take with a grain of salt, but a lot seem to be contradictory. For example, some say the Premium rooms have a fully stocked fridge while others say there are no bar/alcohol items. Some say you get bathrobes and slippers while others say they didn’t. Some say there are no problems getting pool and beach chairs while others say the butlers reserve them early in the morning so they have been unable to get lounge chairs. Some say they required reservations for the restaurants but the website I seen indicates that reservations are not required. The hotel has a no tipping policy but some reviews say you are frowned upon if you don’t tip. Ugh... can someone please clarify this for me? Also, can you advise of the time it takes to get back and forth to the other Sandals locations by shuttle? Also interested to know if snorkeling tours, tubing and stand up boards are available at the Royal or if you have to go to Sandals Montego Bay for this? Is the snorkeling tour free and where do they take you? Sorry for all the questions. I would appreciate any and all feedback regarding the above and any additional info you have. Thanks!
    16 November 2017|
    AnswerShow all 2 answers
    Response from Jama-mitch | Reviewed this property |
    Most of your questions can be answered by visiting the Sandals website and looking around a little. Search the room type you are looking for and you can click on amenities to explain everything you get. You will not have... More
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    Votes
    Cross27
    13 November 2017|
    AnswerShow all 3 answers
    Response from Jama-mitch | Reviewed this property |
    The water is clear and warm. Not rocky at all, not sure what you are asking but beach is clear of rocks, the only place that is a little rocky is access to water from clothing optional area.
    0
    Votes
    mom2jandh
    12 November 2017|
    AnswerShow all 3 answers
    Response from Rachael713 | Reviewed this property |
    Homosexuality is illegal in Jamaica so you would have to call and check.
    0
    Votes
    Room Tips
    "The over-the-water bungalows are the most private and romantic."
    Read review
    "Music was playing near the pool and beach, but it wasn't disturbing in our room."
    Read review
    "Quiet rooms have a garden view. Ask for beachfront rooms for spectacular views of the Caribbean."
    Read review
    "There is a more secluded area (quieter) to the east end. Other rooms overlook the common areas and main..."
    Read review
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