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Sandals Royal Caribbean Resort and Private Island

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4,872 Reviews from our TripAdvisor Community

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Showing 4,790: English reviews
Easley, South Carolina
Reviewed 25 October 2012

I stayed at this Sandals two weeks ago while while on business. The staff was fabulous in true Sandals style! O'Brian, the sales manager went above and beyond to make my stay enjoyable. Upon arrival, my butler Orlando took care of my private check-in to a fabulous room, but after noticing availability, I received an amazing upgrade to the Romeo...

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1Thank Melissa B
Portland, Maine
Reviewed 25 October 2012

I’ve vacationed at many all-inclusive resorts and have taken into consideration the star rating and cost when comparing them with Sandals. With the exception of one, and it was only a three star, this has been the only other that has not met or exceeded my expectations. In my opinion, Sandals is very overrated and overpriced. For those young inexperienced...

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9Thank MissyandBuster
NC
Reviewed 24 October 2012

My wife and I went down for her sister's wedding and it was our first trip out of the country other than a cruise that stopped in Mexico briefly two years ago. It was all that we could ask for plus some. The breakfast in the Regency was great. The nightly entertainment was a blast in much part to Ladon,...

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1Thank gopack85
Jacksonville, Florida, United States
Reviewed 24 October 2012

We just got home from our trip! We had the BEST time .... everyone at the resort was super nice and friendly. They bent over backwards to make sure any requests or desires were met. We stayed in a beachfront room (room #6103) it was PERFECT for us. The room was nice but the patio and view/location was the absolute...

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Thank BrandiandDanny
Kansas City, Missouri
Reviewed 22 October 2012

My husband and I just returned from an 8 day stay at Sandals Royal Caribbean. It was our first stay at a Sandals resort and we absolutely loved it! We went to the resort as a special 10th Anniversary trip, and the resort staff, our travel agent, and everyone we encountered made it a truly special trip for us. Our...

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7Thank wonderplanned
Bluffton, South Carolina, United States
Reviewed 22 October 2012

First experience with Sandals and it was great!! My husband and I spent five days at Royal Caribbean and we were sad to leave! The room, food, and entertainment were unforgettable. We ate more on this vacation then we ever have and not one bad meal. The room was clean. The drinks were great and they kept them coming with...

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4Thank Kara B
Richmond, Virginia
Reviewed 21 October 2012

Just stayed at this resort earlier this week and it was FABULOUS! Everyone was so helpful and friendly. The playmakers were very energetic, especially Ladon (aka Chico) and DJ CD. We were greeted by the Resort Sales Manager, O'Brian & he made our stay perfect. I highly recommend butler service because not only do you get a fabulous room, but...

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1Thank Kimg10
Shillington, Pennsylvania
Reviewed 21 October 2012

This was our second vacation we had experienced at Sandals Royal Caribbean. This time we were celebrating our Honeymoon. We booked the deluxe beachfront suite. We had a nice second floor room which overlooked the main beach area and looked right out to the private island, I think we were in the Birmingham building. The room and bathroom were kind...

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2Thank Benjamin J
Portland, Maine
Reviewed 19 October 2012

We booked a 7 night stay in the Kensington block. An entire wing of this building is undergoing renovation. We had the "pleasure" of watching the cats, birds, and bugs help themselves to these rooms every evening when we returned from dinner. They leave the doors wide open (front and back) 24/7 while they renovate (very creepy at night). This...

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9Thank jewelvisitor
Boston, MA
Reviewed 19 October 2012

We stayed at Sandals Royal Caribbean for seven days. It was our seventh all inclusive and our worst experience. We have stayed at a five star resort before and it was truly worth the five star rating. We expected something close to that from Sandals since they are suppose to be a five star and are so expensive. Even at...

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19Thank SuzieBoston_MA
Cassie C, Sandals & Beaches Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Thank you for posting about your stay with us. I’m so sorry that your experience with us did not meet your expectations. We are known for providing luxury in a friendly and comfortable environment and unfortunately, during your experience, it seems we did not meet those expectations. Your opinion is very important to us and we have noted your dissatisfaction...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
•7 exquisite dining options, with world-class culinary cuisines.•Only Jamaican resort with a private offshore island, housing an authentic Thai restaurant.•Magnificent, swim-up crystal lagoon suites.•24 hour room service as a part of our concierge service.•English pub offering an authentic pub dining experience.•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row.•Voted “Caribbean's Leading Hotel Brand” 18 years in a row. ... more   less 

Additional Information about Sandals Royal Caribbean Resort and Private Island

Address: Mahoe Bay, Montego Bay 167, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: €419 - €1,154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandals Royal Caribbean Resort and Private Island 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Sandals Royal Caribbean Hotel Montego Bay
Sandals Royal Caribbean Montego Bay
Sandals Royal Caribbean Resort Jamaica
Sandal Royal Caribbean
Hotel Style:
#4 Spa Hotel in Montego Bay
#5 Luxury Hotel in Montego Bay
#5 On the Beach Hotel in Montego Bay
#5 Romantic Hotel in Montego Bay
#5 Top resorts Hotel in Montego Bay
#5 Family Hotel in Montego Bay
#7 Business Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Sandals Royal Caribbean Resort and Private Island staff and other travellers.
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Questions? Get answers from Sandals Royal Caribbean Resort and Private Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the Kensington and for a honeymoon it was so peaceful.”
 of 5 bubbles cmcardle5, 8 Dec 2016 | Read review
“river suite”
 of 5 bubbles Lisa201628, 7 Dec 2016 | Read review
“We enjoyed the concierge level at the Kenningston Block.the swim up rooms when it is warmer might be worth a look.”
 of 5 bubbles BigD51, 6 Dec 2016 | Read review
“We had a room in the Kensington block of rooms and it was wonderful. Quieter and right off the beach.”
 of 5 bubbles MarieB697, 4 Dec 2016 | Read review
“The caribbean premium rooms have the worst views and some of the rooms are very very small. choose carefully”
 of 5 bubbles 572dawni, 29 Nov 2016 | Read review
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