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Altamont Court Hotel Kingston

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Altamont Court Hotel Kingston
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162 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Reviewed 7 November 2014

The rooms and bathrooms needs updating especially the BATHROOMS. The shower heads seem like the have been there from 1900, very disgusting. The entire bathroom need to be gutted. Won't be there again.

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Helpful?
Thank Janet M
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review

We have already begun the upgrading of the rooms (eg.new beds are being installed in all rooms, of which the he remaining, are being delivered in about 2 weeks). As well, we have been upgrading our bathrooms, but this is a work in progress since there is quite a bit of dislocation involved in a bathroom refurbish. We are sorry...

Port of Spain, Trinidad
Reviewed 2 September 2014

My first time to Kingston was quite eye-opening. However, after leaving the airport and passing through the town, Altamont was a pretty nice and quiet oasis. We stayed here to attend a wedding to be held at the hotel. Everything ran smoothly and the complimentary breakfast was good. There were restaurants around the corner but we were advised to walk...

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2Thank msg7
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review

Thank you for your comments. We look forward to seeing you again soon.

jamaica
Reviewed 5 August 2014

My friends and i stopped by Altamont Court for two nights and i was very dissapointed as it is not what it used to be. The beds need to be changed as well as the linen. The t.v kept giving problem, the food was not so good. I hope that they will not only upgrade the lobby area ( as...

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1Thank gouchie1
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review

We are happy to report that we have now completed the lobby and have begun the upgrades to the rooms...starting with the beds which we have already ordered and expect to be in place in about two weeks. We are not sure what the complaint is regarding the TV, but we have gone through all rooms and have not discovered...

Nashville
Reviewed 5 August 2014

The location is away from the Kingston traffic but there is nothing to do while staying there. You need to bring your own entertainment or go on the street of Kingston to find something to do. Very good for business travel.

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Thank NashvilleDoc1
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review

The entertainment may not be frequent but we did (at the time of this guest's stay) have a weekly poetry night, where approximately 6 poets performed by the poolside . I'm sorry that this guest seems to have missed their performances.

Pittsburgh, Pennsylvania
Reviewed 19 July 2014

My husband and I stayed for two nights to begin a road trip across Jamaica's southern coast. Although I felt the hotel was a bit overpriced, it did include a fabulous traditional Jamaican breakfast. I was very pleased with most of the aspects of our stay. First of all, we felt 100% secure at all times. The property had a...

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Helpful?
1Thank Emanifold1
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review

Thank you for your comments. We are happy to report to this guest that following of the lobby expansion and refurbishment/ already mentioned (now completed) we have now turned our attention to improvements of the guest rooms. We have identified all the rooms needing upgraded bedding, have ordered replacements and expect to have them all in place in two weeks...

Reviewed 5 June 2014

I attended a two - day retreat from May 28 to 29, 2014 at this location. The food was neither appealing nor adequate. The coffee break was atrocious. The pastry tasted very artificial and stale. Some of the foods were salty and the rolls served with the soup were cold. Though fewer persons attended than the hotel was asked to...

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1Thank Allison M
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review

We apologize for the poor service delivery regarding the company function held at our hotel. There ought to be no excuse for what you describe. We have taken very serious note of your complaints and observations and assure you that we will attend to them urgently....including the re-training of our team. Our food and Beverage Manager will be contacting the...

Kingston, Jamaica
Reviewed 29 May 2014

I attended a two day retreat here (28-29, May, 2014), at lunch I was one of the last person at lunch, by the time I got to the buffet line all the vegetables were finished, this is an important part of my meal, if I could not have it I decided I would go to the restaurant next door. However,...

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1Thank FacultyK
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review

We apologize for this lapse in service delivery and hate to use this cliche regarding training, but we will continue to re-train our team so that such happenstances may be eventually eliminated. We have passed on your compliments to Claudette. We thank you for taking the time to tell us about your experience.

Toronto
Reviewed 8 March 2014

I recently stayed at the Altamont Court Hotel. What a huge disappointment. The pictures are exaggerated. The only accurate picture is the hotel sign. Breakfast was mediocre. Servings were stingy. The stewed chicken and dumplings were delicious however. Décor needs upgrading. This is more of a motel rather than hotel and extremely overpriced. Spanish Court Hotel is the place to...

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1Thank Snoggles
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review

We apologize for the experiences this guest had while staying with us. Upgrades are a constant in our industry and we are currently in the process of upgrading/expanding our front desk and lobby and are likewise on the last "leg" of the refurbishment of our guest rooms. We continue to meet the demands of our guests and will continue to...

Victoria, Canada
Reviewed 25 February 2014

Having read some of the previous reviews I had to smile at some of the comments about the difficulties/deficiences people are reporting at the Altamont Court. We are a Canadian couple in our 60s who have been spending half of the year in Montego Bay for a number of years, so we're somewhat accustomed to the quirkiness of Jamaican life....

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5Thank vic2riabctraveller
chrisaction, Owner at Altamont Court Hotel Kingston, responded to this review

Thank you for your comments and suggestions. We agree that there is always room for improvements and hope to be at an advantage as far as being able to implement continuous upgrades in response to such feedback directly from our guests. Such observations are sometimes difficult to digest, but we are always thankful to receive them. For clarification, the hotel...

Wilmington, Delaware
Reviewed 2 September 2013

I just spent six days this past week (August 26-September 1, 2013) for my birthday and I must say that I was very disappointed. One would think that at $137 per night a hotel room that is called the Executive room would have the basic amenities, i.e., a clock radio, and a refrigerator. I found out on their website that...

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6Thank Feline828
chrisaction, Owner at Altamont Court Hotel Kingston, responded to this review

We thank this guest for taking the time to report the anomalies described in letter. We are in the process of equipping all rooms with fridges but in the meantime have some on standby that we provide to satisfy any such request(s). The noise that the guest reports as coming from the in room refrigerator was actually that of a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of New Kingston, Jamaica, this Conde' Nast Traveler-recommended hotel is a social, entertainment and business hub. Altamont Court's central location places it close to two airports, marinas, wharfs, several high commissions and embassies, major convention sites, local and international banks, couriers and money transfer services, cambios, Casino and Gambling lounges, art galleries, museums, nightclubs and entertainment centers. ... more   less 

Additional Information about Altamont Court Hotel Kingston

Address: 1 -5 Altamont Terrace | New Kingston, Kingston, Jamaica
Region: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range: €131 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Altamont Court Hotel Kingston 3*
Number of rooms: 58
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Also Known As:
Altamont Court Kingston
Hotel Altamont Court
Altamont Court Hotel Kingston Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Altamont Court Hotel Kingston staff and other travellers.
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5 months ago

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Questions? Get answers from Altamont Court Hotel Kingston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not the one that you pass to the dining area”
 of 5 bubbles fargos221, 17 Mar 2017 | Read review
“2nd and 3rd floor rooms are well past any foot traffic and additional noise.”
 of 5 bubbles LeoA846, 16 Nov 2016 | Read review
“No elevator for second and third floors. Construction noise early and late”
 of 5 bubbles dough433, 17 Jul 2016 | Read review
“Higher level rooms not too close to the pool are more quieter”
 of 5 bubbles nlipmanwhite, 4 May 2016 | Read review
“Ask for what you want. They try their best to accommodate.”
 of 5 bubbles Mega16275, 19 Apr 2016 | Read review
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