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Altamont Court Hotel Kingston

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Altamont Court Hotel Kingston
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162 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Washington DC, District of Columbia
Reviewed 28 August 2016

Getaway trip with my husband while in Kingston, the staff was extremely helpful and friendly. The room was spacious and clean. We enjoyed our quiet time on the balcony with a cocktail from the bar. The restaurant was excellent especially the complimentary breakfast which was delicious. We would definitely recommend this hotel and would stay here again

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Helpful?
1Thank ChefSCook
chrisaction, Manager at Altamont Court Hotel Kingston, responded to this review

Thank you for staying with us. we are happy that we were able to make your stay in kingston enjoyable. we look forward to hosting you again soon.

Miramar, Florida
Reviewed 23 August 2016 via mobile

First the hotel pictures does not match the hotel when I got there. I changed rooms like 3 times and they still did not get it right . The people at the front desk are quite nice .but to stay at this hotel again i will not . And the next morning there was an loud argument next door from...

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Helpful?
Thank nigellewis96
chrisaction, Manager at Altamont Court Hotel Kingston, responded to this review

We apologize for the disappointment you experienced but I think you might have recognised that we are in the midst of major refurbishing and upgrading of guest rooms, including the addition of an elevator. This kind of extensive work as you may well understand causes quite a bit of dislocation as well as temporarily diminishing the general appearance of the...

Manchester
Reviewed 1 August 2016 via mobile

Ideal location for peaceful evening after a long day touring. Staff are welcoming and friendly. Work was being done on the establishment but everything was done to keep any disruption to a minimum. Good food either a la carte r snack menu available with good large portions.

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Helpful?
1Thank Sarah K
chrisaction, Manager at Altamont Court Hotel Kingston, responded to this review

Thanks for the comments. Please come back soon.

Kingston, Jamaica
Reviewed 17 July 2016

A serious problem when 5 confirmed reservations mysteriously disappeared from the computer and I had to find an alternate hotel for those persons. I checked in first and confirmed the reservations but when the others arrived, the reservations had been deleted. The manager saw the confirmation and couldn't understand how they were deleted. The motel was average for a small...

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Helpful?
Thank Doug H
chrisaction, Manager at Altamont Court Hotel Kingston, responded to this review

Sorry for the inconveniences you and your group experienced. I don;t have all the information so I would rather not comment on the reason that the reservations were not available for the rest of your group. We are in the process in installing an elevator along with some other improvements...hence the construction which takes place between the hours of 9:00am...

Washington DC, District of Columbia
Reviewed 1 June 2016 via mobile

My family just stayed 2 nights at Altamont Court for the first time. We had a very good feeling upon arrival as we were greeted by probably the most pleasant and professional front desk manager, Margaret, I have ever encountered. The lobby was simply but nicely decorated, quite warm and appealing. Unfortunately our great first impression was followed by utter...

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Helpful?
Thank JinisMom
ChrisAltamonts, Manager at Altamont Court Hotel Kingston, responded to this review

We thank you so much for your comments. Following your complaints, the room you stayed in was removed from our room stock and a total refurbishing done including relocating the room entrance to eliminate the step down which we agree was inconvenient and a bit unsafe (nothwithstanding the warning sign at the door). The bathroom was also completely redesigned and...

Reviewed 28 May 2016 via mobile

This was my first time to Jamaica my husband was born & raised here. We loved everything about the Altamont Court. Clean rooms beautiful furniture friendly staff. Loved the pool & 9close to everything. Gate employees were nice. Breakfast food was absolutely delicious. The staff were fantastic. Hope to stay again when we come in October. 2016 We live in...

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Helpful?
Thank Kim F
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review

We are glad we were able to make a positive impression on your first experience in Jamaica. We look forward to serving you both again soon.

East Windsor, New Jersey
Reviewed 12 May 2016

This hotel was just what we needed, centrally located, priced right and great rooms. We went there in April 2015 for the first time and found the hotel awesome! It was clean, pleasant and although close to the business district in New Kingston, it was quiet, private and very safe. The staff were friendly and very accommodating. The food was...

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Helpful?
Thank nickeyalston
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review

Thank you for the compliments. We look forward to serving you again on your next visit.

Reviewed 11 May 2016 via mobile

Receptionist was nasty and rude. Room provide was dirty and had the smell of smoke. The bed sheet looked like it hasnt been clean in a long while. Guard at the gate ignored us asked to open the gate. After opening the gate almost hit our car with the gate.

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Helpful?
1Thank Dave E
chrisaction, Manager at Altamont Court Hotel Kingston, responded to this review

I truly do not know how to respond except to say that the several levels of service you say you experienced would have been aberrations and not in keeping with our usual standards in service delivery. We apologize and hope you will give us a second chance to make a great impression.

New York City, New York
Reviewed 4 May 2016

My wife and I visit Jamaica recently and stayed at the Altamont Court in New Kingston for the first time. We found the hotel unique. It was the perfect place. Very quiet but not secluded. The staff was pleasant and helpful They serve an awesome Jamaican Breakfast that is to die for!!!! #yardiestyle. The hotel itself was well kept, clean,...

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Helpful?
1Thank nlipmanwhite
ChrisAltamonts, Manager at Altamont Court Hotel Kingston, responded to this review

Thank you for your comments. Thank you for your stay.

Freeport, New York
Reviewed 1 May 2016 via mobile

My family and I stayed at the Altamont Court Hotel in New Kingston, Jamaica recently. We had family emergency to take care of in Jamaica and the last thing we needed on our trip was negative attitude and a hassle with getting things done. Well Altamont Court is by far the best stay we have had in Kingston in a...

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Helpful?
1Thank klip223
ChrisAltamonts, Manager at Altamont Court Hotel Kingston, responded to this review

Thank you for your comments and thank you for staying with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of New Kingston, Jamaica, this Conde' Nast Traveler-recommended hotel is a social, entertainment and business hub. Altamont Court's central location places it close to two airports, marinas, wharfs, several high commissions and embassies, major convention sites, local and international banks, couriers and money transfer services, cambios, Casino and Gambling lounges, art galleries, museums, nightclubs and entertainment centers. ... more   less 

Additional Information about Altamont Court Hotel Kingston

Address: 1 -5 Altamont Terrace | New Kingston, Kingston, Jamaica
Region: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range: €130 - €170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Altamont Court Hotel Kingston 3*
Number of rooms: 58
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Also Known As:
Altamont Court Kingston
Hotel Altamont Court
Altamont Court Hotel Kingston Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Altamont Court Hotel Kingston staff and other travellers.
3 questions
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5 months ago

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Questions? Get answers from Altamont Court Hotel Kingston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not the one that you pass to the dining area”
 of 5 bubbles fargos221, 17 Mar 2017 | Read review
“2nd and 3rd floor rooms are well past any foot traffic and additional noise.”
 of 5 bubbles LeoA846, 16 Nov 2016 | Read review
“No elevator for second and third floors. Construction noise early and late”
 of 5 bubbles dough433, 17 Jul 2016 | Read review
“Higher level rooms not too close to the pool are more quieter”
 of 5 bubbles nlipmanwhite, 4 May 2016 | Read review
“Ask for what you want. They try their best to accommodate.”
 of 5 bubbles Mega16275, 19 Apr 2016 | Read review
5 of 5