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Altamont Court Hotel Kingston

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Altamont Court Hotel Kingston
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162 Reviews from our TripAdvisor Community

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Showing 147: English reviews
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San Diego, California
Reviewed 6 days ago NEW

First few days they gave me a room without a full mirror, they were remodeling, and I could not sleep with the noise which started at 6:am I checked out and went somewhere else for a night. then I went back there because I had a few more days. Great, great Staff especially those in the kitchen and the Bar....

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Helpful?
Thank fargos221
ChrisAltamonts, Manager at Altamont Court Hotel Kingston, responded to this review

We apologise for the absence of a full length mirror in your room. (We installed one immediately after your complaint). We thank you for your comments and hope to see you again soon.

Reviewed 1 week ago via mobile

Altamont Court is a quiet and charming place. It is off the beaten path, yet within walking distant to all the amenities that I was looking for. The Jamaican breakfast was worth the stay. The courteous staff was amazing. Upon my arrival, I was greeted with a bright, beautiful infectious smile by Cherene at the front desk. Kevin the security...

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Helpful?
Thank Jonah001
ChrisAltamonts, Manager at Altamont Court Hotel Kingston, responded to this review

Thank you for choosing us and glad you enjoyed your stay.

Reviewed 1 week ago via mobile

I had to find last minute accommodations at a Kingston hotel, I went to Eden Gardens but had to make a hasty retreat after I heard the rate. I went to Altamont Court Hotel, 3 minutes drive away and was happy from the gates. The security welcomed me, front desk staff gave me good news when they gave me a...

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Helpful?
1Thank JamaicanFreddie
ChrisAltamonts, Manager at Altamont Court Hotel Kingston, responded to this review

Thank you for giving us a try and happy to welcome you to the Altamont family. we look forward to serving you on your next visit.

Reviewed 3 weeks ago via mobile

We arrived early in the morning. Check-in was quick and efficient. The ladies were very pleasant, then we were assisted to our rooms which were clean and fresh smelling. Our stay included four breakfast daily, which was delicious and we enjoyed every day with our family. Great stay 🇯🇲👍🏽

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Helpful?
1Thank Francine B
ChrisAltamonts, Manager at Altamont Court Hotel Kingston, responded to this review

Thank you for choosing us. We are glad that you enjoyed the stay.

Kingston, Jamaica
Reviewed 9 February 2017

The room was superb and in great condition, yes renovations were taking place but it was not a bother. The breakfast was delicious and the atmosphere was very peaceful. A small and quiet little get away. "Staycation"

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Helpful?
Thank ShamikaBlake
ChrisAltamonts, Manager at Altamont Court Hotel Kingston, responded to this review

Thank you so much for choosing us for your staycation. We look forward to serving you on your next visit. We hope that will be very soon.

Reviewed 22 January 2017

My stay at the hotel started of on a rocky note. There is a particular front desk staff that I feel needs to be retrained in terms of customer service and proper etiquette. I had an issue with one of the kitchen staff members when I had asked for hot water for tea although it was breakfast time yet she...

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Helpful?
Thank Tammy N
ChrisAltamonts, Manager at Altamont Court Hotel Kingston, responded to this review

We apologize for the experiences you had with respect to service delivery and happy to hear we got it right while you were still with us. We are through now with the major refurbishing which may have affected other services. We hope you will come back to experience the refreshed product and service delivery.

Montego Bay, Jamaica
Reviewed 14 December 2016 via mobile

Searched for a cheap stay in Kingston & decided on Altamont Court. Nice small hotel in the heart of New Kingston. Hotel was undergoing construction, so a few areas were a bit clustered. Nevertheless, it was quiet enough for me. Food was okay. They could do with a few more healthier options. One reception staff needs a refresher course in...

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Helpful?
Thank Pattysunshine50
ChrisAltamonts, Manager at Altamont Court Hotel Kingston, responded to this review

We apologize for the condition of the property while we refurbished. We are now through with major refurbishing and hope you return soon to experience the improvements.

Rainier, Oregon
Reviewed 19 November 2016

I am confused by this hotel. 1. The booking was for 3 nights. They gave us on 2 nights at check-in 2. The booking said a King bed. They gave us a very short double bed. 3. The portions in the restaurant were very small. 4. The amenities in the room were lacking – like no Kleenex in the wood...

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Helpful?
Thank woodshedempty
ChrisAltamonts, Manager at Altamont Court Hotel Kingston, responded to this review

Im not sure about the details of the reservations made so I will refrain from commenting except to say that reservation requests are confirmed only after a deposit is made. We apologize for the missteps as regards the restocking of the amenities in your room. This is indeed unfortunate and is really more of an aberration that a norm. We...

Miami, Florida
Reviewed 16 November 2016

Visited Kingston for 5 days of conference speaking. I stayed at the Altamont Court hotel and had a very good experience. First & foremost the staff was unbelievable in how they treat their guests. Friendly, helpful and very interested in assisting the customer. Whoever trained this staff needs to be commended for their work. The hotel is an older property...

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Helpful?
Thank Leo A
ChrisAltamonts, General Manager at Altamont Court Hotel Kingston, responded to this review

Thank you for choosing us and thanks for staying. We look forward to serving you on your next visit.

Panama City, Panama
Reviewed 6 November 2016 via mobile

Outdated, old and lacking maintenance. The fact that they are remodeling is no excuse for the poor condition the rooms and public areas are in. Bug infested. Ants and other insects in the room. No roaches, though. Internet is free, but it is painfully slow and awfully intermittent. Bed wasn't too bad. Not the best, but not the worst. Ok...

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Helpful?
1Thank eldisplicente
ChrisAltamonts, Manager at Altamont Court Hotel Kingston, responded to this review

As you pointed out, we were remodelling during your stay and although we wish for the process of construction and refurbishing to be seamless there is still some dislocation our guests might experience. We apologize.The standard you experienced in your room is regrettable but I hope you take comfort in the fact that such conditions were addressed in our refurbishing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of New Kingston, Jamaica, this Conde' Nast Traveler-recommended hotel is a social, entertainment and business hub. Altamont Court's central location places it close to two airports, marinas, wharfs, several high commissions and embassies, major convention sites, local and international banks, couriers and money transfer services, cambios, Casino and Gambling lounges, art galleries, museums, nightclubs and entertainment centers. ... more   less 

Additional Information about Altamont Court Hotel Kingston

Address: 1 -5 Altamont Terrace | New Kingston, Kingston, Jamaica
Region: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range: €131 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Altamont Court Hotel Kingston 3*
Number of rooms: 58
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Also Known As:
Altamont Court Kingston
Hotel Altamont Court
Altamont Court Hotel Kingston Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Altamont Court Hotel Kingston staff and other travellers.
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4 months ago

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Questions? Get answers from Altamont Court Hotel Kingston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not the one that you pass to the dining area”
 of 5 bubbles fargos221, 17 Mar 2017 | Read review
“2nd and 3rd floor rooms are well past any foot traffic and additional noise.”
 of 5 bubbles LeoA846, 16 Nov 2016 | Read review
“No elevator for second and third floors. Construction noise early and late”
 of 5 bubbles dough433, 17 Jul 2016 | Read review
“Higher level rooms not too close to the pool are more quieter”
 of 5 bubbles nlipmanwhite, 4 May 2016 | Read review
“Ask for what you want. They try their best to accommodate.”
 of 5 bubbles Mega16275, 19 Apr 2016 | Read review
5 of 5