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The Jamaica Pegasus Hotel

PricelineUS$326*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$355*
US$326*
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US$335*
US$335*
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The Jamaica Pegasus Hotel
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494 Reviews from our TripAdvisor Community

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Showing 453: English reviews
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Reviewed 2 days ago NEW

I have been staying at the Pegasus on and off for the best part of the last twenty months, sometimes for a good 2/3 months at a time. I feel quite lucky to have stayed somewhere with such good staff, who go out of their way to make you feel at home. Nothing was ever too much trouble, and Franz...

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Thank Jonathan R
Grand Cayman
Reviewed 6 days ago NEW

Came here with my dad, we did a walk in and customer service was great :) Our view was very beautiful! Even though the Four Seasons Hotel breakfast was much better, i'd pick this hotel over the Four Seasons hotel (which is not so far from Pegasus) anytime! Highlight of this hotel experience was the Grape Nut ice cream!! MUST...

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Thank adrayannabrown
Ocho Rios, Jamaica
Reviewed 1 week ago

This hotel has a wide array of food to offer and the taste is something quite memorable. Very professional staff who tends to your every need and is quite hospitable. Excellent place to stay for vacation or just a business trip.

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Helpful?
Thank LoRaine D
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Thanks for writing a review and I am delighted that you enjoyed your stay with us. Our aim is to make guests happy and it would appear as if we succeeded with you. Come again soon. Peter

Toronto, Canada
Reviewed 1 week ago

All the key attributes I consider to be essential to a hotel where I stay on business are present at the Pegasus. In summary: 1) A friendly and welcoming, reasonably quick check-in. 2) Clean room with plenty of hangers in the closet, a safe, a flat-screen TV with plenty of stations, laundry bags, lots of clean towels, decent shampoo and...

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Helpful?
Thank smgold
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

It is great to receive a very knowledgable review obviously written by a seasoned traveler. The areas where you deducted points are indeed valid and you are very correct to score negatively. It is only with constructive criticism that we ever improve overall. On the other points you mentioned I am happy to note that you enjoyed your stay and...

Mexico City, Mexico
Reviewed 1 week ago via mobile

Typical large, outdated and impersonal hotel with little to no attention to details or customer service. My Room had no safe deposit box despite the front desk manager insisted remarks to "look for it in the room", I also requested help with a cash advance against my credit card, and they could not help me. I only stayed there because...

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Thank Fer T
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

After receiving your review I immediately investigated the situation and was able to determine the Manager you addressed about the safety deposit box. It was not our Front Desk Manager but another to whom I have spoken. He should have gone to your room personally and if there indeed was no safety box in your room, he should have offered...

Boston, Massachusetts
Reviewed 2 weeks ago

I recently stayed at the Jamaica Pegasus with my family and I absolutely loved it. I went there for vacation. I visited Jamaica for 8 days, half of our trip was split so we visited Ohio Rios for the first half and Kingston for the rest. We stayed in the suite on the 16th floor. What a nice room to...

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Helpful?
Thank jaybay850
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

I am so pleased you enjoyed your stay with us, Reading your review has made my day. Thank you. Thank you. Peter

toronto, ON
Reviewed 2 weeks ago

Pegasus hotel in Kingston used to be okay but the renovations has brought it back to life. The rooms are on the small side but they are comfortable. Housekeeping is excellent in my view. And the main foyer is grand and lovely. The breakfast was awesome! Dinner was delicious - but service in all the dining/food areas was on the...

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Thank voyagerprof
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

I appreciate your thoughtful appraisal and am delighted that you enjoyed your stay with us. I post every review on our team notice board and I know our Chef will be delighted with your comments about the fare! We all agree with your comments about the pool and we are awaiting for the renovation of the large hotel adjacent to...

Port of Spain, Trinidad
Reviewed 2 weeks ago

I stated at the Pegasus in January 2017 for five days on business. I found the staff to be very accommodating and pleasant and was extremely happy with my room. The breakfast buffet was excellent and I was quite happy with the choice and variety available. My room was on the 14th floor, which game me access to the club...

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Helpful?
Thank Jason N
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

To be considered the "best" is indeed a great accolade for which I am truly appreciative. Our team is dedicated to make all of our guests as comfortable as possible as possible and we are very pleased we met your expectations. We look forward to welcoming you back again soon to your new Kingston home. Peter

Reviewed 3 weeks ago via mobile

Very good hotel with easy access to the main business areas of Kingston. Very clean with good facilities, business centre, reliable and fast internet and wi-fi connectivity. Relaxing bar and restaurant, ability to order food 24/7. Very good breakfast buffet, friendly staff.

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Helpful?
Thank MQ_Bray
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

What a great review and a 5 star rating. Wow! This is already on our notice boards as a testimony to our entire team who strive to make all of our guests happy with their stay with us, Obviously we succeeded with you. Thank you for taking the time to pen your thoughts. Peter

Reviewed 4 weeks ago via mobile

Stayed there for business in February. Was enjoyable and comfortable. Friendly staff. Gym could be improved. Breakfast has good options. Swimming pool is big and tennis courts are in front. Overall a pleasant stay.

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Helpful?
Thank Jason M
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Very glad you enjoyed your stay and hanks for taking the time to pen your thoughts. And yes, we are presently looking at new gym equipment! Come back and visit with us again soon. Peter

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The Jamaica Pegasus rises 17 stories in the heart of the business and financial district. It is within walking distance of international offices, embassies and shopping areas. The hotel is located 25 minutes from the Norman Manley International Airport. Our Royal Club floors are specially designed for business executives - complimentary continental breakfast and cocktails in the private lounge, in-room welcome amenity and bottled water. ... more   less 

Additional Information about The Jamaica Pegasus Hotel

Address: 81 Knutsford Boulevard, Kingston Kingston 5, Jamaica
Region: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range: €207 - €360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Jamaica Pegasus Hotel 3.5*
Number of rooms: 300
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Also Known As:
Jamaica Pegasus Kingston
Hotel Jamaica Pegasus
The Jamaica Pegasus Hotel Kingston
Hotel Style:
#3 Spa Hotel in Kingston
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Questions & Answers

Here's what travellers have asked, with answers from The Jamaica Pegasus Hotel staff and other travellers.
4 questions
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Questions? Get answers from The Jamaica Pegasus Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick the highest floors if you can, to get a great view!”
adrayannabrown, 19 May 2017 | Read review
“For large families please choose the suites, Well worth it!”
jaybay850, 8 May 2017 | Read review
“Rooms overlooking the pool and Emancipation park give you a wonderful view of the sunset.”
jasonnP0S, 6 May 2017 | Read review
“Daily 2 sacs of free Blue Mountain coffee”
  • A view from the roof
MexicoVenueFinders, 13 Apr 2017 | Read review
“Rooms are being refurbished in a sequence. Ask for a refurbished room.”
JahMekAWail, 10 Apr 2017 | Read review
5 of 5
Priceline
US$326* /night
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Expedia.comUS$335
TravelocityUS$335
HotelsForEveryoneUS$355
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*Disclaimer
Prices are for 1 room, 2 adults
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