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Looking for a place to stay in Saint Francois? Then look no further than Résidence La Plantation & Spa, a family-friendly hotel that brings the best of Saint Francois to your doorstep.
You’ll enjoy relaxing rooms that offer a kitchenette, air conditioning, and a refrigerator, and you can stay connected during your stay as Résidence La Plantation & Spa offers guests free internet access.
The hotel features express check-in and check-out and baggage storage. Plus, Résidence La Plantation & Spa offers a pool and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
While in Saint Francois, you may want to check out some of the restaurants that are a short walk away from Résidence La Plantation & Spa, including Les Pieds dans l'Eau (0.9 mi), Le Zagaya (0.9 mi), and Colombo (1.0 mi).
We’re sure you’ll enjoy your stay at Résidence La Plantation & Spa as you experience everything Saint Francois has to offer.
Sainte Marthe Center, Saint Francois 97118 Guadeloupe
Residence La Plantation & Spa
159 reviews
Getting there
Car recommended
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From the documents available at the La Plantation it was clear that it wasn't really used to a lot of non-french speaking guests ... but as it turned out during our 1 week stay it wasn't a problem. Staff was friendly and making an effort in trying to understand and make themselves understood. From a friend living in Guadeloupe we were told that La Plantation had been a 5 star place some years back, but apparently hasn't put the money into keeping the level, so now it's 'only' a 4 star place ... but a pretty decent one. However, in spite of some areas of fine-tuning we had a very nice time there, as we really valued some of its key strenghts : a beautiful pool, quiet location and free access to a tennis court & mini golf. So a good place to start your Guadeloupe exploration from ...
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Date of stay: February 2013
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If you want to stay in a decent hotel with your family, this hotel is nice. The amenities certainly do not correspond to a 4 Star hotel. No room service. The rooms are very spacious, well air conditioned and equiped with a small kitchenettes. However, do not look for chic toiletries or a bath robe or slippers to go to the spa. There is only one restaurant. After a few days of the same menu, fortunately, we were able to order pizzas to go 50 yards from this hotel. There is also a "creperie" next door. Otherwise, we drove to the marina for dinner. I aso did a litte grocery shopping at a convenience store (Huit à Huit) and there is a "Thieret", a store that sells frozen meals that are easy to heat in the micro wave. If you are vacationing with your family and you aren't too picky, I recommend this hotel. There are many beautiful beaches and excursions in Guadeloupe ( Soufrière, Desirade, Les Saintes, Botanical Gardens) that are worth seeing.
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Date of stay: March 2010
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We enjoyed our stay in this hotel. We had a room overlooking the pool and the rooms are large and spacious and very clean. The restaurant was very good--fresh products and simple preparation. One important point: this is a great hotel for families since the rooms have little kitchenettes and refrigerators but it could present problems for those who want a quiet vacation. The second day of our stay a young couple with a baby moved into the room next to us. Since the walls are not well insulated we were kept awake a good part of the night with the crying baby. The hotel was not full so they very graciously moved our room immediately. However, if the hotel was full, we could have had a very unpleasant week.
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Date of stay: January 2010
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I chose to believe the positive reviews and to ignore the negative ones, boy was I wrong! We arrived to a bath that had a filthy ring around it. I asked for it to be cleaned, and it was not until my third call on our second day that it was cleaned. There were rats in our air vent, the noise was really awful of the rats rummaging around in the air vent. We were moved to another room after I complained about the rats. I was offered bribes by two separate people. For an all inclusive package, the only decent food was available on a payment basis. The all inclusive food was revolting. The service was very poor at the inside bar, the beach bar was not bad. I have been to Club Med before which is also a 4 star resort and you cannot compare. La Plantation should be 2 star max.
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Date of stay: June 2010
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My partner and I went on an island hopping trip to Martinique, Dominica and Guadeloupe. I can't praise the first 2 islands enough for it's friendly people, tourism industry, and it's accommodations for foreigners.
Before we traveled, I contacted all 3 "hotels" to request information on popular tourist attractions. I emailed AND called our resort in Guadeloupe and was given zero information.
When we arrived at the resort, we were initially so excited to see such a lovely place. We were anticipating to have a fantastic time. We couldn't have been more wrong.
The first thing I did was go to the counter to request for power adapters for our cell phones. We are not European so our phone chargers needed adapters. This was primarily so we could take photos of our vacation, call taxi cabs, and use our language translator since we don't speak French.
The woman at the front counter told us blatantly that this "isn't a hotel" and that they don't offer those kinds of services. From my experience, I always assumed that a resort was supposed to be an upgrade from a hotel, but clearly I was wrong. When I asked how can I possibly get one, she told me that we'd have to go back into town, which was an hour away, but everything would be closed by now.
I then asked where we could get food, as we hadn't eaten most of the day and were very hungry. She told us that the closest place to get food was at the marina, but it's a 20 minute walk from the "resort", and there were no sidewalks on the road. I asked her what about the restaurant at the resort. She told me that is only open from 12 PM to 2 PM.
I also asked the woman about if they had any fliers about tourism in Guadeloupe. They had about 50 different flyers, but not a single one in English. We ended up going into town and bringing them back some English flyers so that hopefully they would be able to help the next poor soul who stayed there.
I asked about possibly getting a tour guide to take us around to see places in Guadeloupe. She told us that you had to book a day in advance and someone would come the next day. Little did we know that they just booked a regular taxi, who had the meter running the whole time, and ended up charging us nearly $300 after about 5 hours. I don't blame the driver. He was a very nice gentleman. But he wasn't what we requested. We did the exact same kind of trip in Martinique and only paid the equivalent of $60. And even Dominica cost us $120.
Our room was also a bit disappointing. The air conditioning unit basically only functioned by being on or off. So you had to choose between sweating and shivering. Our kitchen had a massive crack along the mirror. There was no wifi in the room. The TV wouldn't turn on. The phone wasn't functional either. If you want them to clean your room or replace your towels, you have to pay a fee.
The final straw was at the end of the 2nd day, we found out that the "resort" offers breakfast, and they didn't bother to tell us. You also have to tell them a day in advance to have breakfast.
To make a long story short. Please do NOT stay here. In fact, I highly recommend Martinique over Guadeloupe. It's everything that Guadeloupe is but better. More people in Martinique speak English. The service was better. The locations were more beautiful and clean. It was much cheaper and the food was better.
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Date of stay: June 2017
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I had a very pleasant time in this hotel. We chose it for our honeymoon and it could not have been better. We are rather surprised of the previous negative comments concerning this hotel, as we did not have any trouble in here. All the staff was very congenial with us and helpful, they gave us good advices concerning our trip. We particularly enjoyed the spa and the massages. The room was large and clean. So was the bathroom. We are planning to come back to Guadeloupe and we'll probably choose La Plantation again. We also recommended this hotel to our friends for their next holidays.
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Date of stay: November 2012
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Trip type: Travelled as a couple
Room Tip:We could see the swimming-pool from the window of our room, which was very pleasant.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If you are considering booking this hotel I would really recommend looking elsewhere.
It's not really a hotel, the front desk is housed in a separate building to the rooms, which is only open mon - sat, from 8.30am to 8.30pm. This is the only building that has wifi, so no internet access in the room at all.
When we arrived, after a delayed flight, we were outside the operational hours of reception and had a number to call for someone to drive to the hotel and give us access and a controller to switch the air conditioning on. What she didn't tell us was that there was no running water, we had to call her back after we discovered this gem. We were told there was a water problem on the island and it would be back on at some point the following day. We since discovered this is not true, and it was a regional problem that Saint francois suffers from. Quite why there hasn't been an investment in a water tank if this is a recurrent problem I don't know. Having said that there's very little investment shown in the property at all.
The room was very, very tired. Decor and furnishings had random stains, burns marks, chipped tiles, holes in the wall. The bed was like sleeping on a rock, and the pillows were equally stone like. We had booked a studio for two adults and a child and our five year old daughter with us who was apparently supposed to sleep on the couch. A spare duvet was provided if you hunted for it, replete with cigarette burns, but no sheets, no duvet cover and wait it's Saturday night, so you can't complain to anyone until Monday, and you're checking out on Tuesday.
In the interests of being fair, the pool area is nice with a huge pool, and the gardens are well maintained. There are however no pool attendants so be prepared to take your own pool towels.
There is no daily housekeeping, nowhere to put your rubbish, or get replacement rubbish bags etc.
And for our third night we were really delighted to come back from a days sightseeing, looking forward to a shower and feeling refreshed, to find the water was off, again. So another night of a family of three, sharing a studio, where you cannot flush the toilet because they don't even provide you with bottled water to top up the cistern manually, or actually even apologise for failing to meet any basic standard of hygiene. The water was still off the following day at 11am when we checked out so it's anyone's guess how long the remaining guests have waited to indulge in the luxury of a shower and the ability to flush their toilet.
This was an off the hoof, last minute long weekend away for us, and frankly, due to this hotel, we are really wishing we just hadn't bothered.
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Date of stay: August 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Never been to Saint Francois before in Guadeloupe; always been in Basse Terre and I already enjoyed it tremendously. Saint Francois, in Grand-Terre is a cute little town that has all the ingredients of the Creole Culture, its patisserie, its colours, its cafes, its rum, its local chocolates, its music and typical buildings. We arrived to the hotel by a huge alley flanked by palm trees and got in front of a huge, majestic red roughcast building. As we entered this building we discovered that this is the reception of the hotel and this building holds also 2 huge meeting rooms. The decoration is definitely in the caribean style with warm colours and use of woods. A lot of fresh tropical flowers just add to the quality of the atmosphere. Smiling, courteous and friendly front desk staff welcome us and shortly after we went to another building to get into our room. We had a superior room and we got impressed by the quality of the furnitures and decoration. This is really high class and posh. I recognized that furnitures are from Bali for having been there. The room was huge, about 480 square feet (45m²). There is a fully equipped bathroom including a dishwasher. The bathroom is spotless but outdated and could stand some renewing. But that didn't matter much as the room overall was a pure delight. The quality of bed is top and believe me I am very picky about mattress but we slept like babies. And our room had a huge balcony over the swimming pool which was great. The perimeter overflow pool is top. I met other hotel's guests there and we enjoyed so much the swimming pool and around it during the day and during the night as it is lit and there is a nice cafe there. But the highlight of the stay is their 5 World Spa; that is really super cool! The masseuses are really beautiful and professional. The rooms are spotless, very well perfumed, a cool atmosphere and you feel totally at ease. I enjoyed also the beaches around the hotel, plage de bois jolan at Saint Anne, la plage des Salines at Saint Francois for sunbath close to the Pointe des Chateaux, La plage de la Caravelle at Saint Anne, coconuts trees, white sand beach and turquoise water.
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Date of stay: December 2009
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed with my husband in an apartment over looking the swimming pool, spacious and very comfortable. Everything was a pleasure! the staff was very helpful and I would especially recommend the SPA, it was Heaven! the staff is "top French quality service" so professiona! We came back so relaxed and can't wait to go back, one of the best massages and treatment I ever had!
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Date of stay: May 2009
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gorgeous, perfect stay in paradise. my boyfriend and i had a "studio" room that had a kitchenette, full bathroom (with 2 sinks!), couch, coffee tables, TV, dresser, coat closet, and best of all--a beautiful private terrace that had a table and chairs for al fresco dining (we also used the space to practice yoga). the pool is a few steps away, and is absolutely gorgeous. we could walk to the marina/downtown st. francois area, but once we got a rental car, getting around was easier and more efficient. complimentary breakfast was a very nice addition--fresh fruit, croissants, bread, coffee, juice, muesli--and it was relaxing to eat in the main house every morning with the doors open, overlooking the beautiful grounds. the only negative was the bed--very hard and pillows were not great either, but it's possible that the beds in the bigger rooms are better (our bed was 2 single beds put together). we woke up every morning to the lulling hush of palm and tamarind trees swaying in the Caribbean breeze, in addition to softly chirping birds. the room had great black-out curtains, so even with floor-to-ceiling windows/doors, we slept soundly into the morning without being woken up by the bright sun.
FYI I speak French fluently. Most of the staff there is not particularly well-versed in English, and we were the only Americans staying there, to my knowledge. so if you know no French whatsoever, it might be tough to communicate, but that being said--there's not a whole lot you need to interact with the staff for, and hand gestures would likely suffice for most of what you'd need to chat with them about.
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Date of stay: March 2017
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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