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Grand Bahia Principe Turquesa

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Grand Bahia Principe Turquesa
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1,974 Reviews from our TripAdvisor Community

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Showing 768: English reviews
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Lima, Peru
Reviewed 2 days ago NEW

Stayed here 7 days. The best: NICE BEACH, in my opinion one of the best beaches in the area of punta cana, in comparison to other hotels like Barcelo and Melia. The snack bar near the beach, this is ideal if you like to spend the whole day in the beach like me, it is not like the main restaurants...

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Helpful?
Thank galof1699
ontario canada
Reviewed 2 days ago NEW

I don't make a habit of rating all-inclusive hotels since they get many reviews, however, I felt the need to address the nay-sayers that we have come across. People are becoming increasingly hard to please and waste a lot of negative energy finding fault in the most trivial things. The only Con for us: We had to pay an extra...

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4Thank cathycanuk
Lublin, Poland
Reviewed 4 days ago NEW

I spent there two weeks. Amazing people, but lazy and you have to harden. Delicious food, beautiful sea and beach (they care about every day). Huge and very clean rooms. Very friendly animation team. Big swimming pool but after breakfast there is no chance for empty sunbed (the same situation on the beach). This is the place where you will...

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Helpful?
1Thank Magdalena D
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Madaglena, It is grateful to read that you spent 2 wonderful weeks in our Grand Bahia Principe Turquesa. We are also very pleased to know that you enjoyed your holidays thanks the good service from our employees, nice room, cleam premises and good food. Thank you for your comments and looking forward to welcoming you once again! Best regards,...

New York City, New York
Reviewed 6 days ago NEWvia mobile

I don't understand how all these positive reviews exist. To start off with, after a long check in process - we were escorted to a room, let in - only to find that it reeked of smoke --- and was OCCUPIED!!!! How does a mistake like that even happen? We got assigned to a new room - told that the...

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1Thank HappyMom77
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, Thank you for bringing to our attention the comments about your stay. We sincerely regret if the circumstances that you have mentioned could have affected your vacation experience and that we were not able to fulfill your expectations with our service. We deeply regret not being able to achieve our main objective with you, which is our guests´...

Toronto, Canada
Reviewed 1 week ago

We stayed for one week as a family with a two year old and four year old. Pros and Cons as below: Pros: - staff were very friendly especially with the kids - nightly entertainment was excellent, probably the best I have seen at an all inclusive resort. Always something going on even until very late and the quality was...

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Helpful?
1Thank Desiree1978
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Desire, We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. Guest experiences are the key ingredient to assist us with elevating our services and standards. We would like to have the opportunity to welcome you once again to experience the hospitality of our people, the quality of...

Niagara Falls, Canada
Reviewed 1 week ago

We truly enjoyed our family vacation at the Turquesa. We stayed there from Feb. 1-8th and had an excellent time. Our family consisted of 2 adults and 2 teenagers. Upon arrival we were greeted by our Air Canada representative and had a quick and easy check in. Real, Wendy and Nelson were very friendly all week long. The young woman...

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Helpful?
9Thank marianne_keith
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Marianne, We are delighted to learn that you loved you experience in our Grand Bahia Principe Turquesa and to hear that everything was outstanding. We would like to thank you for sharing your experience on TripAdvisor. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as...

Montreal, Canada
Reviewed 1 week ago

This is the perfect hotel for a family getaway.This is perfect hotel to relax .The hotel infrastructure is recent,clean and well maintain.The animation team was great,shot out to Josee for great entertainment .Thank you Dany, R. for your professionalism,kindness and your sense humour. Dany is an amazing hard working worker,he speaks english,french and spanish .how can I ask for more....

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2Thank kaykay897
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, Thank you for acknowledging Jose and Dany, who will be very happy to learn that they were able to contribute in creating a memorable experience for you. Please be assured that it will be a pleasure to cater you once again. Looking forward to seeing you soon! Regards from Grand Bahia Principe Turquesa, Adriana Peguero Bahia Principe Bavaro...

Reviewed 2 weeks ago via mobile

If you count there isn't 20 cards in the picture. The first 3 times to the desk we were under the impression they could fix the door. For 4 days we went from the door wouldn't lock to wouldn't open to just wouldn't work. The fix each time was to give us more keys and have someone that wasn't qualified...

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1Thank Pat B
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We appreciate that you take the time to send us your comments regarding your experience during your last with us. We apologize for nuisances spent with the room and for the impression you could perceive for the language barrier with some of our staff members. Please allow us to inform you that most of our employees have good...

Reviewed 2 weeks ago

This was a fun girls trip (aged 23-27). I love DR in general, it's a beautiful island, has beautiful people and the nightlife is lit. The staff at Turquesa were amazing, everyone was super friendly and helpful.Our rooms were fresh and clean. The resort itself is huge and is divided into 7 different hotels. This meant we had to travel...

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Helpful?
Thank Jena C
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Jena, It is delightful to know that you just spent an amazing girl’s vacation in our Grand Bahia Principe Turquesa. We are very pleased to read that you enjoyed of our pleasant facilities, nice beach and super friendly staff. We wish to welcome you once again in the near future for a longer time! Best regards, Adriana Peguero Bahia...

Woodbridge, Canada
Reviewed 2 weeks ago

My wife and I travelled with our son, his wife and their two children (3 and 5) to the resort the week of February 3rd and stayed till the 10th. We booked through Air Canada Vacations. We arrived on time and after customs and picking up our luggage were met by an AC representative and boarded on bus to the...

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2Thank 577scott
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We feel proud to read that you and your family spent a pleasant vacation, due to the smoothly check in process, great room, good food, friendliness and helpful staff. It is a honor that you consider us as great family resort with an excellent value for the price. We hope you will be willing to give us the...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 1 Pool 4 Jacuzzis 1 children's pool Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, bicycles, football, volleyball, petanque, darts and mini-golf Water activity centre (snorkelling, canoeing, windsurfing, fishing) WiFi access in the lobby (1h per day free of charge) 1 buffet restaurant and 3 speciality restaurants Japanese restaurant (exclusive to guests) 4 Bars 18 hole Punta Blanca Golf Club (additional charge) Wedding gazebo Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 502 rooms including three types: Superior Family Junior Suite, Family Master Suite and Premier Junior Suite Room facilities: King size bed or two full size beds Fully equipped bathroom with hydromassage bath tub, shower, hair dryer and amenities Sofa-bed Sitting area Air conditioning Ceiling fan Telephone Satellite TV Ironing set Coffee-making facilities Mini-bar Safe (additional charge) Balcony or terrace WiFi (additional charge) The Family Junior Suites and Family Master Suites also include: Bath robes and slippers for all the family for use throughout your stay Children's bath kit Welcome basket with sweets Mini-bar for children stocked with juices, shakes, milk and soft drinks Two separate and connecting rooms (Master family suite) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (located in the Grand Bahia Punta Cana hotel) Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teens' Club (11 - 16 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (forceliacs, diabetics, etc.) Available on request and subject to circumstances. ... more   less 

Additional Information about Grand Bahia Principe Turquesa

Address: Crta. Arena Gorda-Macao, Seccion Baigua-Higuey | Playa Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €136 - €352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Turquesa 4*
Number of rooms: 504
Reservation Options:
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Also Known As:
Gran Bahia Principe Premier Hotel Punta Cana
Hotel Style:
#26 Family Hotel in Punta Cana
#29 Romantic Hotel in Punta Cana
#38 Casino Hotel in Punta Cana
#52 Luxury Hotel in Punta Cana
#53 Top resorts Hotel in Punta Cana
#54 Spa Hotel in Punta Cana
#56 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Turquesa staff and other travellers.
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Questions? Get answers from Grand Bahia Principe Turquesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Villa #41 was close to everything, yet not too close that it was noisy.”
 of 5 bubbles marianne_keith, 14 Feb 2017 | Read review
“We stayed at #42 Villa overlooking the pool. It is a bit noisy from 10 AM- 6PM but quiet in the evenings. Pool closes at 6PM.”
 of 5 bubbles 577scott, 12 Feb 2017 | Read review
“Villas are very echo-y and some are close the the road... ask for a room away from the pool if travelling with small kids.”
 of 5 bubbles nicoya-shae, 7 Feb 2017 | Read review
“Villa 40, close to pool, buffet and lobby”
 of 5 bubbles momof20407, 6 Feb 2017 | Read review
“Bring travel mugs or cups to fill your drinks at the bar”
 of 5 bubbles LindaM022017, 6 Feb 2017 | Read review
5 of 5