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Zoetry Agua Punta Cana

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Uvero Alto, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (5998)
Pool & Beach (1302)
Room & Suite (868)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 18/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 18/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 164 hotels in Punta Cana
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Perfectly located along a 200-yard stretch of pristine beach on the easternmost Coast of the Dominican Republic in Uvero Alto, Zoëtry Agua Punta Cana is a sanctuary of supreme relaxation integrated with nature. With 96 ultra-luxurious suites nestled throughout the beautifully-manicured gardens of this oceanfront Caribbean resort created from natural stones, hardwoods, cathedral ceilings and cane-thatched roofs, guests can spend afternoons swimming in the calm, tranquil ocean waters, under a palm tree in one of the inviting lounge terraces, or staring out at the beautiful garden or ocean views from their own private terrace or balcony. Zoëtry Agua Punta Cana provides guests Endless Privileges® offering them limitless access to lavish amenities and services that include four gourmet a la carte restaurants, three bars and lounges, while the Sip, Savor & See Dining Experience provides 41 additional dining and entertainment venue options at nearby sister properties. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Aerobics
Entertainment staff
Evening entertainment
Fishing
Car hire
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Luxury
Languages Spoken
Spanish
5789Reviews644Q+A100Room tips
Traveller rating
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Popular mentions
Hursh M wrote a review 28 Nov
Tustin, California547 contributions404 helpful votes
TLDR: helpful staff, good premise with bad pools, great beach, repetitive food, poorly laid out room. The property layout of the resort is sufficient in some ways, but questionable in others. The layout of the rooms, lobby, and restaurant is well designed. However, the layout of the pools are confusing at best and downright incorrect at worst. There are two pools (neither are heated, which made the pool experience unsatisfactory for me) that are quite long. There is no main pool, and consequently no drink service or wet bar. However, the placement of the beach relative to the resort is well designed and it is easy to navigate. The food at the resort is good, but repetitive and not without error. There are three restaurants for dinner (really only one for breakfast and lunch). There are multiple entrees at each but they do not change their menu from day to day, so what's exciting on day 1 is repetitive past day 5. The staff are helpful but often confused due to language barrier. My mother, who is vegan, found difficulties but they were quickly rectified by the helpful staff. One employee would bring her an iced tea (beverage of preference) as soon as she entered the restaurant. You can't expect perfect service, but you can expect employees who aim for perfection. Robinson, Josnel, and Felix were all extremely helpful at the Italian restaurant and model employees for the other restaurant. Perhaps the biggest disappointment was the room. After staying at the Zoetry in Cancun (amazing room layout), we had high hopes for the two bedroom suite. Yet the design was horrific. There was a sitting room that was disconnected from the main rooms---you actually needed to insert the key for each of the three rooms, which made us feel like we were staying in separate rooms. The plunge pool was maybe the worst of all of it (we didn't go in once because it was surrounded by a bed of sand and looked dirty). Also, because it was a garden suite, we didn't have views. I would recommend booking rooms because the suite just feels like two rooms with wasted living space. However, it did come with butler/concierge service, and our butler, Gene, was extremely helpful and did his best to make the week perfect. The spa is quite nice and the treatments were excellent. It features a large jacuzzi complete with waterfalls that were quite relaxing (had I have known, I would have gone every day!). The sauna and steam room were not segregated by gender, which was a poor decision on the hotel's part as they are places of little clothing. While this review has many complaints for the resort, they are to help the resort achieve its maximum potential. It is a solid property, and the majority of guests will find their stay to be quite pleasant. I know that I had fun, and with needed tweaks, I would return.
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Date of stay: November 2021
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Hooper5 wrote a review 25 Nov
Canada68 contributions10 helpful votes
Cold food and food orders were not correctly taken. Short staffed in restaurants. Service was slow waited an hour for dinner and 50 minutes for breakfast and cold when we received it. Our swim out area was dirty and had crabs in it reported this at front desk and they came came a day and a half later.When you pay this amount of $$$$$ for quality service you expect it and with that it did not happen. Lots of improvements needed mainly in the restaurants.
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Review collected in partnership with this hotel
Date of stay: November 2021
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Location
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Sleep Quality
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Erin Horton wrote a review 24 Nov
Tampa, Florida2 contributions1 helpful vote
This place is so tranquil and secluded. It was absolutely fabulous! We loved Miguel, the activities director. We did all the activities and he was our dance instructor every night and he made everything a blast. They have amazing food and the service is wonderful!
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Date of stay: November 2021Trip type: Travelled as a couple
1 Helpful vote
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Chrs wrote a review 24 Nov
Land O Lakes, Florida1 contribution1 helpful vote
Had an amazing experience at this resort. From the food to the relaxing atmosphere and especially the treatment by the staff. Especially Miguel ( Mr amazing ). We learned dancing, aerobics, and anything else you can think of. He took great care of us and made sure our stay was one of a kind. The whole staff made us feel like family and we will def be coming back.
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Date of stay: November 2021Trip type: Travelled as a couple
1 Helpful vote
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Ashley P wrote a review 21 Nov
2 contributions1 helpful vote
We had a great time at Zoetry Resort. The best part was our amazing dance instructor turn DJ for our final night. Miguel aka Mr. Amazing!! Very enthusiastic and friendly and a ball of joy! He made our last night amazing. Great experience!!!
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Date of stay: November 2021Trip type: Travelled as a couple
1 Helpful vote
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PRICE RANGE
US$404 - US$1,065 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zoetry agua punta cana hotel punta cana, agua hotel punta cana, agua punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
96
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Frequently Asked Questions about Zoetry Agua Punta Cana
Which popular attractions are close to Zoetry Agua Punta Cana?
Nearby attractions include Tropical Treasure (4.1 km), Sirenis Aquagames Punta Cana (3.2 km), and Nancy Gift and Cigars Shop (4.5 km).
What are some of the property amenities at Zoetry Agua Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Zoetry Agua Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Zoetry Agua Punta Cana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Zoetry Agua Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Zoetry Agua Punta Cana?
Conveniently located restaurants include Castaways Restaurant And Bar, Flavor Market, and Vespa.
Are there opportunities to exercise at Zoetry Agua Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Zoetry Agua Punta Cana have airport transportation?
Yes, Zoetry Agua Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Zoetry Agua Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Zoetry Agua Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.
Is Zoetry Agua Punta Cana accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.