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Occidental Caribe

Booking.comUS$142*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$218*
US$142*
US$218*
US$142*
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Occidental Caribe
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8,627 Reviews from our TripAdvisor Community

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Showing 4,630: English reviews
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Rochelle Park, New Jersey
Reviewed yesterday NEWvia mobile

At buffet for breakfast they were not prepared and was told to ask the chief for ham and cheese for the omelet then the chief and cook started to argue in front of us madness Experience I encountered. Let start with the first night I checked in our Family Suite was hot no AC muggy black dust ball came out...

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Helpful?
1Thank anna46762017
Edwardsville
Reviewed yesterday NEW

Don't let the bad reviews worry you! Wonderful resort with something for everyone. We spent 6 nights here (ages 55, 53, and almost 21)! Pros: Our Premium Club Suite (Room 3248 - Bldg 3, 2nd floor) had 2 spacious rooms (living and bed room) and 2 full bathrooms. The living room couch was super wide (about the size of a...

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Helpful?
1Thank Leanne S
Atlanta, Georgia
Reviewed 2 days ago NEWvia mobile

Where do I begin!!! When I called the resort to book we told the lady we wanted 2 beds with an OCEAN VIEW. We checked in may 19 2017 the whole check in process took over 2 hours which is crazy! Once we got our room(also they have a renovated side and non renovated side). No ocean view.They only post...

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Helpful?
1Thank marlaw00
New York City, New York
Reviewed 2 days ago NEW

The best part of this hotel is the customer service. The bartenders and waiters/waitresses really went above and beyond to make us feel special. They were so nice and friendly and helpful. I've been to so many other resorts where the service is awful, and it really sets a bad tone for your vacation. Not this place. Everyone - front...

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Helpful?
2Thank gdra84
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Moreover, we thank you for your kind words towards...

Reviewed 2 days ago NEW

My best vacation I was the first time and I'm gonna come up all late and also the anti-Caribbean is the mason hotel the personal loss very good people there wrong that's clean and bake bake one before this good the entertainment that's a mason all Tyanne with Activity all the time in a pool party phone party Beachbody Showtime...

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Helpful?
1Thank Markell L
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. I am grateful for your compliments towards our staff, whose kindness and helpfulness...

Reviewed 2 days ago NEW

First the good... Very beautiful beach-front property! Your pictures will be LOVELY! then the bad... Very slow check-in too many guests during group events convened on some of the same days as our stay; buffets were overcrowded, husband and I lost each other in the crowd and ended up eating at separate tables service staff did not seem friendly or...

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Helpful?
1Thank Rasheedah S
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We first would like to extend our sincere apologies for the imperfections of service you describe in...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 2 days ago NEWvia mobile

It was our first visit to DR and this resort was great. The room that we had was oceanfront and the view was nice to wake up to. The staff members went above and beyond to accommodate their guests. The beach was amazing with nice blue waters and fine sand.The resort offered things for everyone. The restaurants that we visited...

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Helpful?
1Thank A TripAdvisor Member
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel with us and Tripadvisor readers. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation,...

Reviewed 2 days ago NEWvia mobile

We had a great experience here, thanks to Joanky Contreros! Joanky made sure we were always satisfied with our drinks. Emanuel Rodriguez was such a sweetheart and always had a smile on his face. Luz Cedano was very nice as well. We loved the experience. Would definitely come back because of them!

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Helpful?
1Thank Krystal A
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team, it is always...

New Brunswick, Canada
Reviewed 2 days ago NEW

Beautiful resort and beach,food was good. This was our fourth trip to Punta Cana, we told our friends how friendly the staff were on our trips . The staff was ok but not as friendly and personal as what we have experienced at other resorts. I wondered if it was because we went on the first week of May which...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
1Thank Mikki Jacquelin... G
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our hotel, we always welcome feedback, as it allows us to continually improve the experience we create for our guests. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not...

Reviewed 3 days ago NEWvia mobile

I am writing this review as a travel professional. I have never sent a client to a Barcelo resort before, but my client was referred here by a friend. I understand it is not the most luxurious resort, but I have never seen such a lack in customer service. My clients checked in on May 23 and were placed in...

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Helpful?
1Thank Sierra L
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Travel Agency, We are working with everything you have sent us about the stay of your guests, be assured that we will take the necessary measures. Always at your disposal Director Occidental Caribe

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €110 - €287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, BookIt.com, Hotels.com, Hotwire, Barcelo, Orbitz, HotelQuickly, Cancelon, Evoline ltd, getaroom.com, TripOnline SA and Hotel.de so you can book your Occidental Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#40 Casino Hotel in Punta Cana
#56 Top resorts Hotel in Punta Cana
#57 Spa Hotel in Punta Cana
#59 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
533 questions
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See all questions (533)

Questions? Get answers from Occidental Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The wrong best god that's beautiful and Beth and Quinn I recommend to everyone”
markelll2017, 24 May 2017 | Read review
“Pay extra and stay at the premium Club, bigger rooms, free wifi, choice of premium drinks at the club.”
roco7, 22 May 2017 | Read review
“Pay extra for the ocean view”
ab3, 22 May 2017 | Read review
“ocean front view top floor”
moonc742, 21 May 2017 | Read review
“Any room is good; all of them have a great balcony I love that”
montanasinger, 20 May 2017 | Read review
5 of 5
Booking.com
US$142* /night
View Deal
Expedia.comUS$142
Hotels.com
Barcelo.comUS$218
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*Disclaimer
Prices are for 1 room, 2 adults
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