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Occidental Caribe

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8,418 Reviews from our TripAdvisor Community

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Calgary, Canada
Reviewed yesterday NEW

My family of 5 and my Mum enjoyed an excellent 10 day trip to the Dominican Republic at the end of March. We were a little worried when we arrived as it was raining that afternoon. It rained the next day as well...Despite the forecast, however, all the rest of the days were beautiful, sunny and warm. The resort is...

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Helpful?
1Thank Linda F
Halifax, Canada
Reviewed yesterday NEW

Loved this hotel and great service.Front desk staff great especially Yennifer Lopez ** and Rene who were very sweet and helpful at all times. Loved the entertainment nightly and Julio* was awesome. Always pleasant and fun. All buffet meals and a la carte were great. Overall experience was 10/10. Would visit again in a heartbeat.❤️

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Thank robjohn2017
Denmark
Reviewed 2 days ago NEW

First the good: - The room was generally good, with excellent beds - The beach is great, with a very nice area between thepalms. The sea was a bit rough, but that's to be expected for an open sea Beach. - The bars and drinks were generally good, with nice variety of "today's special. The Punta Cana Special became our...

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Thank peejay_dk
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, The vision of our clients is the key to complete guest satisfaction, therefore we are very grateful for the time you spent writing this review. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are...

Wallingford, Connecticut
Reviewed 2 days ago NEW

This is my fourth resort in Punta Cana and by far my least favorite. We arrived to the resort at around 12pm and our rooms were not ready until AFTER 3:30pm. The rooms were outdated & humid-I'm not picky about that BUT they could've at least been clean. Our beds were disgusting. The sheets smelled like urine and the pillow...

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1Thank lrdh2017
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our hotel. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Occidental Caribe we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of...

Reviewed 3 days ago NEWvia mobile

My family absolutely loves the Dominican already and the Occidental Caribe is perfect for families and the entertainers are great!! Chocolate (Gabriel Rojas) Julio and Juan were so nice!! I wish I could stay forever with them!! I got to dance with them after the shows(my favorite thing to do even though I'm very bad at it). the entertainers have...

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1Thank Aimee J
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We thank you for your very kind words about our entertainment team as...

Medicine Hat, Alberta
Reviewed 3 days ago NEW

Lots of changes and new staff since last visit. The new additions of new furniture look very nice but other than that I will say that since Sandy, last manager, has left the consistency is just not there. In the restaurants the food would be good and the service was crappy. Staff does not seem to be as friendly. There...

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1Thank sassyas
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, Thank you for sharing a review of Occidental Caribe, it does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service, please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring...

Hampden, Massachusetts
Reviewed 3 days ago NEW

My husband, three teenagers, and I just returned home from a week of fun, fun, fun. Some of what you read for reviews is accurate - you CANNOT get to your room before 3p.m. Don't waste your time waiting for your room. Pack a beach bag in your luggage, check in to get your bracelets, go have a drink, some...

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1Thank Heather J
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, Thank you very much for sharing this great review of your recent stay at Occidental Caribe, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests overall experience. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by...

Reviewed 3 days ago NEW

Just got back from my second trip to this hotel- this time with a 7 year old boy. We had a great time here. He loved the pools, jumping in the waves, beautiful beach, swim-up bar, and endless french fries and ice-cream, some -but not all- of the kid’s activities. He loved the French toast and the cereal dispenser. As...

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3Thank Cydney H
Rumford, Maine
Reviewed 4 days ago NEWvia mobile

Great pools, with amazing rooms and room service. The entertainment Gabriel chocolate and Julio Iglesias and staff are amazing. They make the vacation a time you can't forget. Making friends with the staff is very easy and great. Overall the resort is gorgeous and amazing, would definitely come back anytime.

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1Thank hunter00112
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, Thank you for reviewing your recent stay in our hotel, it is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We thank you too for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their...

Reviewed 4 days ago NEWvia mobile

I just checked in today and I am really disappointed, I booked an ocean front and got an ocean view I paid more for this . The reception told me 1st it's ocean view and when the supervisor came he said all are ocean front , they have to respect the mentality of us.

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3Thank khaled a
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, We inform you that this category of room in our hotel is Ocean view, we have confirmed with the reception this information. We hope you have a happy holiday rest and we are always at your service. Best Regards Director Occidental Caribe

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €120 - €301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
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Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#40 Casino Hotel in Punta Cana
#55 Top resorts Hotel in Punta Cana
#56 Spa Hotel in Punta Cana
#58 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
503 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front is totally worth the extra money.”
945lindaf, 22 Apr 2017 | Read review
“If you want a great view of the ocean, pick a room that facing it. Otherwise ask staff for quiete rooms.”
robjohn2017, 22 Apr 2017 | Read review
“They are doing upgrades so hard to give a tip for this.”
sassyas, 20 Apr 2017 | Read review
“The 7 block was older, but closer to pool. Garden side if you want quiet to sleep better. Pool side if you want a great view.”
896cydneyh, 20 Apr 2017 | Read review
“Building 7 is close to pool and beach. Also great view on the 4th floor”
PamR245, 19 Apr 2017 | Read review
5 of 5