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    Tortuga Bay Hotel Puntacana Resort & Club

    Puntacana Resort & Club, Punta Cana 23000, Dominican Republic
    1 (829) 947-5303
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    30/1/2018 31/1/2018
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    US$1,344
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    Traveller (444)
    Room & Suite (282)
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    Overview
    • Excellent87%
    • Very good8%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “la yola” (87 reviews)
    “villa manager” (90 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Meeting Rooms
    Golf course
    Laundry Service
    Tennis Court
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    30 Jan31 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (647)
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    301 - 305 of 541 reviews

    Reviewed 24 December 2012

    Tortuga bay is a beautiful resort and the staff makes the stay as lovely as possible. They bend over backwards to please. At times the service can be slow, but you are on vacation, and most of the Caribbean resorts have the same issue. The...More

    17  Thank Sharon1025
    Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 25 December 2012

    Dear Mr. / Mrs. Sharon, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks....More

    Reviewed 22 December 2012

    The Tortuga Bay experience begins on a high note: After you climb down the airplane steps at the Punta Cana airport, you’re greeted by an attendant then whisked by golf cart to passport control ahead of everyone else. Next, you’re accompanied at baggage claim then...More

    13  Thank JorjeJaj
    Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 23 December 2012

    Dear Mr./ Mrs. Jorje Jaj, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks....More

    Reviewed 24 November 2012

    We were taken care of right at the airport and whisked to the hotel property. Greeted by friendly folks that escort you to your villas, and then give you a cell phone in case you need anything. We used that to make dinner reservations, questions...More

    8  Thank Caribbean Kid
    Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 25 November 2012

    Dear Mr./ Mrs. Bethlehem, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As...More

    Reviewed 22 November 2012

    Had the most pleasent experience at your wonderful property except for the last 30 minutes. While departing our room we were joined along with the individuals helping us with our luggage by 2 people from the hotel reception staff who swept through the room much...More

    14  Thank barry e
    Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 24 November 2012

    Dear Mr / Mrs. Barry E, Ref: Your comments 22/11/2011. We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive feedback from our guest. We would like to offer our sincerest apologies for the inconvenience...More

    Reviewed 19 November 2012

    Just returned from a family wedding at Tortuga Bay. Every detail was thought of and planned for. Some credit goes to the bride, groom and their families but the rest goes to the management of this wonderful resort. The property is gorgeous. The staff is...More

    6  Thank Frequent-Tripper
    Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 30 November 2012

    Dear Frequent - Tripper, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback from your weeding at Tortuga Bay! I will share your comments with our team, who I am certain will...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Breakfast included
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Minibar
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Golf course
    • Outdoor pool
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$694 - US$2,429 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Punta Cana
    • #12 Spa Hotel in Punta Cana
    • #13 On the Beach Hotel in Punta Cana
    • #14 Luxury Hotel in Punta Cana
    • #28 Green Hotel in Punta Cana
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 30
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TravelUp, getaroom.com, Orbitz, Travelocity, Cancelon, Evoline ltd and TripOnline SA so you can book your Tortuga Bay Hotel Puntacana Resort & Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • La Altagracia Province >
    • Punta Cana
    Add Photo Photos
    Traveller (444)
    Room & Suite (282)
    Pool & Beach (167)
    Dining (68)
    Hotel & Grounds (324)
    Bathroom (57)
    Family and Play Areas (3)
    Business Centre & Event Rooms (2)
    Nearby
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    Ask a question
    Questions & Answers
    Darren R
    15 May 2017|
    AnswerShow all 2 answers
    Response from parbuster1 | Reviewed this property |
    Not that I know of.
    0
    Votes
    Jeff L
    1 May 2017|
    AnswerShow all 3 answers
    Response from Peter M | Reviewed this property |
    Ate at all Puntacana Resort restaurants and found them very worthy of menu prices. For two adults with drinks/wine we spent anywhere from $150 to $250 for each meal consisting of 3 to 4 courses.
    1
    Vote
    Amanda S
    22 March 2017|
    AnswerShow all 4 answers
    Response from Grateful*traveler | Reviewed this property |
    This is NOT an all-inclusive property. When we booked, breakfast was included. Lunch and dinner were not. The prices for lunch at the hotel restaurant are very reasonable. Dinner prices are significantly more but well... More
    0
    Votes
    Room Tips
    "All rooms are right on the beach. Some villas have multiple apartments, but they can easily be combined."
    Read review
    "villas are all lovely"
    Read review
    "Ask for a second floor room with a hot tub outside on the balcony."
    Read review
    "Choose one of the villas on the beach. It cost a little more but it is worth it."
    Read review
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