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Tortuga Bay Hotel Puntacana Resort & Club

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Tortuga Bay Hotel Puntacana Resort & Club
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601 Reviews from our TripAdvisor Community

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Showing 506: English reviews
Encinitas, California
Reviewed 8 April 2012

We just got back this morning from a wonderful week at Tortuga Bay and can't wait to return. The service level was simply amazing! Our daughters (15/12) were with us and we all stayed in the ground level two bedroom beachfront villa (Villa 622). Giselle, our Villa Manager, provided a very personal concierge service to our Family and we are...

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4Thank Ketch77
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable and...

Reviewed 4 April 2012

Upon our arrival, we were greeted by the staff of Tortuga Bay and driven through the long lines of customs into a fast, private customs line. Our luggage was handled and brought to our room. The villa was superb!!!! Ocean front. Room length balcony. HUGE room. We were given our own golf cart to roam the grounds with for our...

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7Thank Goodfood72
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable and...

New York City, New York
Reviewed 2 April 2012

My stay at Tortuga Bay was truly life changing. I've stayed at fancy places before, but never had the kind of service offered by Tortuga. The moment you get off the plane, a staff member is there to greet you and whisk you through immigration. I can't say enough great things about how unbelievable this airport service is. It put...

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4Thank SSUNYC
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mrs. Seung Suh , On behalf of team members of Tortuga Bay Punta Cana Resort & Club, thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit...

Toronto, Canada
Reviewed 2 April 2012

i loved it. it's so much fun. The beach was great. the water was crystal clear and if you put your feet under the sand it feels that your relaxing. We got the honeymoon suite. In the honeymoon suite there is a jacuzi on the balcony. There is also 2 wine glasses and white wine. It was great because if...

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3Thank christina v
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mrs. Christina, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable...

Boston
Reviewed 30 March 2012

We've been to some beautiful resorts but this one is the complete package. One of the most beautiful properties we've been to, peaceful tropical surroundings, amazinly turquise ocean, steady breeze, the staff is there for one reason-to please, everyone smiles and greets you by name, the rooms rival anything ive ever seen with all amenities, sedans or shuttle vans are...

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5Thank jsaid
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Said, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback...

Franklin Lakes, New Jersey
Reviewed 27 March 2012

We just returned from a spectacular week at TB...from start to finish the experience is unrivaled...VIP service at the airport sets the tone for total relaxation and comfort...you are quickly whisked away to a beautiful beachfront room (literally within minutes)... And spend the remainder of the week resting on a wonderful beach, making friends with the sophisticated clientele, eating the...

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4Thank lsmd
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Franklin, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback...

Reviewed 24 March 2012

From the moment you step off the plane, you know you are heading someplace special. Your Puntacana /Tortuga rep whisks you through immigration and customs in a matter of minutes, and you're in the van heading to your villa. Ours was a Jr. suite, upstairs, with a huge balcony overlooking the beach and sea. From landing to beach....less than an...

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1Thank stans6190
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Stans, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback...

Dallas, Texas
Reviewed 24 March 2012

This is an awesome beach resort. We took our 5 and 8 year olds with us in March and they had a bast. The VIP service at the airport is great! The Villa managers and staff are very helpful and professional. They went out of their way to make sure we were happy with their service. When we checked in...

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4Thank Reynolds4
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Reynolds, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback...

Toronto, Canada
Reviewed 23 March 2012

I had never been to the DR before and so did not know what to expect. My wife and I and our three children rented one of the oceanfront villas at TB. It is our new favourite destination in the Carribean. The whole experiene exceeded my expcatations - great accomodations, beautful beach, amazing golf courses. I was also very pleasantly...

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4Thank ELJEFFE75
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable and...

Reviewed 23 March 2012

Pros: 1. One of the most beautiful places I've ever been. The beach is truly breathtaking. Very white powdery sand. They regularly rake the beach to keep the seaweed from accumulating. 2. Great for families with young children. Also good for older folks looking for a slow, relaxing vacation. 3. The place is small and intimate. You'll know everyone here...

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7Thank Carboloaded
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Carbo, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach. ... more   less 

Additional Information about Tortuga Bay Hotel Puntacana Resort & Club

Address: Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €732 - €1,865 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tortuga Bay Hotel Puntacana Resort & Club 5*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Punta Cana
#5 Luxury Hotel in Punta Cana
#5 Family Hotel in Punta Cana
#5 On the Beach Hotel in Punta Cana
#5 Spa Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Tortuga Bay Hotel Puntacana Resort & Club staff and other travellers.
36 questions
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6 months ago
Guilderland, New York
over a year ago

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Questions? Get answers from Tortuga Bay Hotel Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best to book an ocean front suite.”
  • This is picture 1 of the ocean view suite.
  • This is picture 2 of the ocean view suite
  • This is picture 3 of our ocean view suite. How much ocean do you see?
 of 5 bubbles YotaP, 28 Mar 2017 | Read review
“Our ocean front junior suite enjoyed a lovely breeze off the water throughout our stay.”
 of 5 bubbles Grateful*traveler, 20 Mar 2017 | Read review
“Most villas are oceanfront.”
 of 5 bubbles santhony, 7 Mar 2017 | Read review
“All villas are quiet and private. 6191 is great. It is right in the center of the villas and a very short walk to Bamboo and reception.”
 of 5 bubbles MaJolie72, 6 Mar 2017 | Read review
“6173 - best sunrise, best beach access, easy access to food and bar, well appointed”
 of 5 bubbles danielleandmark920, 26 Feb 2017 | Read review
5 of 5