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Tortuga Bay Hotel Puntacana Resort & Club

Travellers' Choice award winner
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Tortuga Bay Hotel Puntacana Resort & Club
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620 Reviews from our TripAdvisor Community

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There are newer reviews for Tortuga Bay Hotel Puntacana Resort & Club
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Showing 524: English reviews
New Jersey
Reviewed 7 October 2012

This hotel was a fantastic experience from start to finish. The pick-up at the airport and whisking thru customs and right to the hotel was amazing! It was truly an experience that we have never had anywhere else. We were at the hotel within 25 minutes of the plane landing and it was stress free and pleasant. This is the...

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12Thank twosquares
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs...

Alabama
Reviewed 28 August 2012

We were looking for a quiet place to relax and celebrate our 30th Anniversary. Tortuga Bay exceeded our expectations and provided a perfect place to enjoy paradise. The VIP Airport experience was everything we had read about. How nice, to be escorted through a hot, busy airport during both arrival and departure. THANK YOU. The villa, food and overall hospitality...

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7Thank stormy862
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs...

London, United Kingdom
Reviewed 25 August 2012

I am truthful to say I was a bit hesitant to visit Tortuga Bay, Punta Cana for low level of service. I guess I have been spoilt over the years by visiting top properties and locations in the world hence I have a very high level of expectations. However my wife twisted my arm so we booked Tortuga Bay for...

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22Thank SkySuite
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs...

West Sussex
Reviewed 17 August 2012

We have just returned home from our second trip to tortuga. I didn't think the service and property could have been any better than the first time, but I was sooo wrong. The welcome at the foot of the plane was once again perfect. The villa is in a perfect location, on the beach, but close to bamboo, where breakfast...

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6Thank Sussex_Ashington
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs...

Oak Beach, New York
Reviewed 14 August 2012

From the moment you step off the plane you are greeted by a staff employee. They whisk you away(and they were nice enough to take my husbands daughter and family and friend thru), to a private area to get thru airport. note it is a 10 dollar fee per person to enter country. They take you to a VIP exit...

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5Thank THECURCIOS
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs...

North Carolina
Reviewed 14 August 2012

My family stayed at the Tortuga Bay in Punta Cana in late July of this year. Tortuga Bay is ideal for a quiet couple’s getaway, but not ideal for a family vacation with younger children. First, there are different levels of accommodations at this resort. We stayed at Tortuga Bay, which is comprised of approximately 16 units and separated from...

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22Thank TarHeelTraveler79
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs...

Canton, Connecticut
Reviewed 31 July 2012

This was our first visit to the Dominican Republic. This resort had high ratings with regard to travel. Not Good: Difficult overcoming language barrier - we should have worked harder to learn Spanish before we went. Most guests spoke Spanish so with our limited ability it made it difficult to communicate with staff or guests. (If we went back we...

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6Thank Santucci1
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

July 31st , 2012 Dear Mr. / Mrs. Santucci, First of all, we would like to thank you for taking the time to let us know your comments from your last stay at our Tortuga Bay Hotel. As we are deeply committed to achieving our guest’s total satisfaction, your opinion is very important to us. We would like to offer...

Buenos Aires, Argentina
Reviewed 23 July 2012

We had a great and relaxed time, service was great all around. The idea was to have a private and relaxed vacation with my wife and 4 kids, not a super market all inclusive one. We had friends at Punta Cana resort so we had the best of both worlds, resident and tourist. Even though the Tortuga Bay is sometimes...

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3Thank Francisco M
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. M. Francisco, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives...

Miramar, Florida
Reviewed 23 July 2012

Tortuga Bay is a paradise and my entire family was spoiled since the moment we landed in Punta Cana Airport with the VIP Service, as the lines when we landed for custom, will make anyone not visit a paradise like this one again. This was our 2nd trip back to Tortuga Bay and we loved it more that the first...

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3Thank Jose C
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. J. Castillo, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives...

Merrick, New York
Reviewed 28 June 2012

We picked Tortuga Bay as one of our stops on our two week vacation and spent 6 nights there. I agree with all reviews about the VIP service both to and from the airport. You really do feel like VIP from zipping thru customs when you get in to sitting in the private lounge before you board to go home...

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13Thank Tinyte13
Management response:

Dear Mr. / Mrs. Tinytee, On behalf of team members of Tortuga Bay Punta Cana Resort & Club & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach. ... more   less 

Additional Information about Tortuga Bay Hotel Puntacana Resort & Club

Address: Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €540 - €1,558 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tortuga Bay Hotel Puntacana Resort & Club 5*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Punta Cana
#2 Romantic Hotel in Punta Cana
#2 On the Beach Hotel in Punta Cana
#2 Luxury Hotel in Punta Cana
#5 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Tortuga Bay Hotel Puntacana Resort & Club staff and other travellers.
36 questions
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7 months ago
Guilderland, New York
over a year ago

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Questions? Get answers from Tortuga Bay Hotel Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend the extra money on the ocean front villa. It's worth it.”
Aueye, 6 Apr 2017 | Read review
“Beautiful two bedroom room, ”
mewaggs, 31 Mar 2017 | Read review
“Ocean Front Junior Suite Offers The Best Views Because Of The Upper Level!!”
515rickb, 30 Mar 2017 | Read review
“If you don't have children, you might want one of the buildings away from all of the action.”
256jeanh, 30 Mar 2017 | Read review
“Best to book an ocean front suite.”
  • This is picture 3 of our ocean view suite. How much ocean do you see?
  • This is picture 2 of the ocean view suite
  • This is picture 1 of the ocean view suite.
YotaP, 28 Mar 2017 | Read review
5 of 5
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US$560* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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