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Tortuga Bay Puntacana Resort & Club

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Punta Cana Motorway, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tortuga Bay Puntacana Resort & Club
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 164 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Babysitting
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Poolside bar
Diving
Golf course
Hiking
Snorkelling
Tennis court
Windsurfing
Free airport transportation
Free shuttle or taxi services
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Concierge
Sun umbrellas
Butler service
Laundry service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Microwave
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Bay View
Languages Spoken
English, Spanish
809Reviews59Q+A100Room tips
Traveller rating
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Popular mentions
LovesTennisAndTravel wrote a review 24 Nov
Atlanta, Georgia19 contributions
+1
This property had been on our bucket list for a while so it made perfect sense to finally visit during our first international trip since the pandemic. Although we’ve only been here barely over 24 hours, we are definitely coming back! The location is ideal, but it is the impeccably good service that sets this property apart from others. Our Villa is beautiful, the meals have been delicious, and the attention to detail is unmatched. The staff is not only friendly but also very well trained. This is exactly what one would expect when paying these prices. Just glad it has all been worth it! The final review will be shared after returning to Atlanta this weekend.
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Date of stay: November 2021Trip type: Travelled with friends
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Justin L wrote a review 21 Nov
5 contributions
This was our first time at Tortuga Bay and it won’t be our last. It was recommended by some friends of ours and it was so much better than we expected. From the VIP arrival, the room with balconies, the coziness of the the location, the staff and food and beverage options. Everything was first-rate and we have already recommended Tortuga Bay to our friends.
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Date of stay: November 2021Trip type: Travelled as a couple
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Richard M wrote a review 18 Nov
Houston, Texas8 contributions24 helpful votes
The hotel is small, I believe only 30 rooms or so. Some hotels this might translate to a lack of service, but not here. The VIP pickup and assistance at the airport is a HUGE time saver and extremely helpful (you also get it when you leave). The hotel is very close to the airport without the hassles of being "next to" the airport. The grounds are very well manicured and the rooms are quite large. We had an ocean front junior suite which is on the second floor of the bungalows and provides ridiculously beautiful ocean views. The beach is a little small, but the complimentary golf cart lets you wander wherever you want. They even charge your cart overnight while you sleep so you never run out of juice. Breakfast at Bamboo was always great, Juan and Jonathan provided beyond excellent service. For example, one morning I asked if I could just get a fruit plate to go for my wife. I figured it would come out in a plastic container, but no, here comes Juan with a full tray, fully covered, and he tells me, don't worry sir, I will take this directly to your room for your wife. Juan, not only was great at his job but he was just a really nice guy too. I was really impressed. Tomy one of the villa managers provided unbelievably attentive service. They provide you with a little smart phone that allows you to directly call the villa managers for whatever you want, very handy. The bartenders and servers at the pool are there whenever you need them to provide you whatever you need. We ventured out to the other areas of punta cana club and resort on our golf cart a good deal because Tortuga is a smaller resort. We enjoyed the pool at the Westin, it was very nice, but the service wasn't near the level of Tortuga. My only minor gripe at Tortuga was that the doors and windows of our villa didn't quite seal as tightly as I would like which on occasion allowed bugs in (I am not talking an invasion of bugs, but my wife is not a fan of any bugs, so take this statement with a grain of salt, it wasn't bad to me at all) regardless, the staff came and sprayed for bugs, and they even actually left us a can of bug spray for my wife's peace of mind. I also wish there were a bit more food options. After 7 nights, we had sampled every restaurant and a lot of them have menu overlap. This is not a hustling, bustling hotel. It is quiet and peaceful all the time. When we were seeking a bit more action we went out exploring on our golf cart to the Westin's huge pool or Playa Blanca Beach Club. Without a doubt the best part about the hotel was the staff. Literally, that they could think of that they thought might make your stay better, they were asking if they could do it. No request was too large, there were some really truly wonderful people working here who are very good at their jobs.
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
Room Tip: Second floor, oceanfront junior suites have INCREDIBLE views and one king bed.
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Edna K wrote a review 12 Nov
3 contributions
In celebrating our 40 year wedding anniversary, we couldn't have picked a better resort to vacation. Our stay had far exceeded our expectations. If you want white glove service, beautiful accommodations, and the beauty of Punta Cana, Tortuga Bay is the place to be. We look forward in celebrating our anniversary here every year from here on out.
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Date of stay: November 2021
Value
Location
Service
Room Tip: Junior Beachfront suites have the best ocean views
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Adam R wrote a review 10 Nov
Chicago, Illinois3 contributions4 helpful votes
My wife and I Stayed at Tortuga Bay for the first time. It was as good of an experience as I have ever had at a five-star resort. The accommodations were perfect, the beach was a few steps from our room with chairs waiting. Food and staff were amazing. Corales is an awesome Championship golf course.
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Date of stay: November 2021
Rooms
Service
Sleep Quality
Room Tip: They are all good rooms
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PRICE RANGE
US$529 - US$1,347 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
30
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Frequently Asked Questions about Tortuga Bay Puntacana Resort & Club
Which popular attractions are close to Tortuga Bay Puntacana Resort & Club?
Nearby attractions include Reserva Ecológica Ojos Indígenas (1.1 km), Juanillo Beach (5.1 km), and Marina Cap Cana (2.0 km).
What are some of the property amenities at Tortuga Bay Puntacana Resort & Club?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Tortuga Bay Puntacana Resort & Club?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tortuga Bay Puntacana Resort & Club?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Tortuga Bay Puntacana Resort & Club?
Yes, free parking is available to guests.
What are some restaurants close to Tortuga Bay Puntacana Resort & Club?
Conveniently located restaurants include La Yola Restaurant, Nakamura, and The Grill.
Are there opportunities to exercise at Tortuga Bay Puntacana Resort & Club?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Tortuga Bay Puntacana Resort & Club have airport transportation?
Yes, Tortuga Bay Puntacana Resort & Club offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Tortuga Bay Puntacana Resort & Club?
The staff speaks multiple languages, including English and Spanish.
Does Tortuga Bay Puntacana Resort & Club have any great views?
Yes, guests often enjoy the ocean view available here.
Is Tortuga Bay Puntacana Resort & Club accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.