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Tortuga Bay Hotel Puntacana Resort & Club

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Tortuga Bay Hotel Puntacana Resort & Club
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590 Reviews from our TripAdvisor Community

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Showing 497: English reviews
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Chicago area, Illinois
Reviewed 3 days ago NEW

My husband and I were in need of a quiet week on the beach, and we were delighted with Tortuga Bay. We have traveled all over the Caribbean and the world, and just loved this property. Very private. Small number of guests. Member of Leading Small Hotels of the World. Long beach so you never have to worry about getting...

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Thank Helene129
New Haven, Connecticut
Reviewed 4 days ago NEW

We travel the world take 3-4 trips a year and the only time I review is if the experience is stellar or not! This hotel far surpassed the service at the 5 star four seasons in Nevis. Amazing beach crew always checking on you to bring drinks and food. Fantastic room cleaning crew, everything always pristine. On our last night...

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Thank susie33851
Buckinghamshire, United Kingdom
Reviewed 5 days ago NEWvia mobile

The relaxation started as soon as we got off the plane, as there was a golf buggy at the foot of the steps with a charming lady displaying our name, and she escorted us straight to the arrivals hall, past all the queues through passport control and customs, got us to pick out our luggage from the items being unloaded,...

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Thank MemS51
Reviewed 1 week ago

From being met 'air-side', getting to the hotel, being up-graded to a ground-floor suite, this was an idyllic experience. We went for a golfing and relaxing few days, and everything was ideal. The 2 golf courses were magnificent, the caddies excellent, especially Domingo Rodriguez (actually the caddie-master). What a gentleman and knowledgeable. The food in the restaurants was excellent, especially...

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Thank Colin S
Chevy Chase, Maryland
Reviewed 1 week ago

This is a wonderful, tranquil resort. The villas are well-appointed, immaculate and roomy. I urge splurging for an oceanfront one - you will be literally steps from the beach where comfortable chairs, clean towels, fresh drinking water and kayaks await. The service is incredible - every staff person was polite and responsive, and the waiters at Bamboo were fantastic. The...

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2Thank Matt L
Weston, Connecticut
Reviewed 3 weeks ago

My husband and I just returned from a 3 night stay at Tortuga Bay and had an amazing time. Our oceanfront villa was spectacular and the food at Bamboo was delicious. We had breakfast at the restaurant every morning and lunch on the beach. I wish that I could remember everyone's name, but from the moment we got off the...

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Thank dvacations
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. dvacations Many thanks for taking the time to leave your feedback following your recent stay with us at the Tortuga Bay. I was absolutely delighted that you enjoyed your stay with us and that we met your expectations. I was very proud to read your feedback that I have already shared with my team. A good...

New York
Reviewed 16 January 2017

This was our first stay at Tortuga Bay. It is now our favorite. A hotel representative met us at the plane and we breezed through customs. We were in our room 10 minutes later. We had an oceanfront junior suite it was a beautifully decorated, oversized room with stunning views. The beach was huge and never had more than 10...

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1Thank U1948DQchrish
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. U1948DQchrish, I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the care and service we provide to our guests. I look forward to...

boston
Reviewed 14 January 2017

My wife and I keep trying to NOT come back here after just visiting for the 11th time over the past 10 years. There are many other excellent hotels to stay at in the DR. But at TBH, it is the staff's professionalism and friendliness, and then accompanied by great service. This year we had Margarita, Ana, and Victor as...

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2Thank ddoran
New York City, New York
Reviewed 1 January 2017 via mobile

Beautiful and relaxing destination. Great service and friendly staff. The property is lush and immaculate. The rooms are spacious and beautifully decorated. The airport service is perfect. I also highly recommend Six Senses Spa. Great destination for all, including families.

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3Thank Fabiola C
Reviewed 29 November 2016

Beautiful hotel with 13 exclusive villas, perfect decorated and the best service ever. Thery treat you like a king, All the details are perfect. When we arrived there was a happy Bday basket a cake and baloons for my wife. Twice we recive complementary sparkling wine and the food was incredible. The setting of the hotel is beautiful, the beach...

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2Thank Francisco G
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. Francisco G, Many thanks for taking the time to leave your feedback following your recent stay with us at the Tortuga Bay. I was absolutely delighted that you enjoyed your stay with us and that we met your expectations. I was very proud to read your feedback that I have already shared with my team. A good hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach ... more   less 

Additional Information about Tortuga Bay Hotel Puntacana Resort & Club

Address: Puntacana Resort & Club, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €751 - €2,305 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tortuga Bay Hotel Puntacana Resort & Club 5*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity and Jetsetter so you can book your Tortuga Bay Hotel Puntacana Resort & Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Punta Cana
#5 Family Hotel in Punta Cana
#7 Spa Hotel in Punta Cana
#7 On the Beach Hotel in Punta Cana
#7 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Tortuga Bay Hotel Puntacana Resort & Club staff and other travellers.
35 questions
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5 months ago
Guilderland, New York
over a year ago

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Questions? Get answers from Tortuga Bay Hotel Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Property is small so you can't go wrong!”
 of 5 bubbles Helene129, 23 Feb 2017 | Read review
“Beach front villa 15 seconds to the beach”
 of 5 bubbles susie33851, 22 Feb 2017 | Read review
“Ask for an ocean-view room.”
 of 5 bubbles colinsZ4566QT, 14 Feb 2017 | Read review
“First floor rooms have easier beach access - we had Villa 619 and loved it.”
 of 5 bubbles 218mattl, 13 Feb 2017 | Read review
“Second floor rooms offer unbelievable views and privacy”
 of 5 bubbles U1948DQchrish, 16 Jan 2017 | Read review
5 of 5