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Hotel Riu Palace Punta Cana

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Hotel Riu Palace Punta Cana
Hotel Riu Palace Punta Cana
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4,756 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Punta Cana
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Showing 3,236: English reviews
Raleigh, North Carolina
Reviewed 7 August 2012

We stayed at the Riu Palace for 3 nights for a friend's destination wedding. 5 nights prior we were at the Iberostar Grand. Comparing the two is like comparing apples and oranges. It's a different type of vacation. Pros: The common, indoor areas (restaurants, lobby, bars) are very pretty and well maintained. The buffet offered extensive choices that changed every...

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6Thank Deanna L
Short Hills, New Jersey, USA
Reviewed 6 August 2012

Cons: Location was fine. The rooms looked nice enough but the musty smell was awful. I brought lysol spray and it did little to alleviate the smell. Suitcases needed to be aired out when we returned home. The food was barely edible. We had several blackouts. Lobby wifi hardly worked. The sheets smelled. The beds were hard. Takes time to...

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2Thank Debbie281520
Kennedale, TX (DFW Area)
Reviewed 5 August 2012

Riu Palace Punta Cana July 19 2012 through July 29 2012 Was a great family vacation for the three of us. We are in our late 40’s traveling with our 16 year old daughter. Service was great, food was good, beach was great. We emailed the resort prior to arrival (via address on their web page) and requested a room...

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4Thank Mais_TX
Reviewed 5 August 2012

I never write negative reviews about anything, but I was so displeased with my vacation I had to try and spread the word for others. I went with my boyfriend for a friend's destination wedding to the Riu Palace. The building itself was vey pretty, lots of beautiful landscaping and beaches. We literally spent as much time outside as possible...

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9Thank Jemerple
Charleston
Reviewed 3 August 2012

This is a beautiful hotel! I was really expecting it not to be so grand after reading some of the reviews but concluded after a week there that those people apparently were expecting something grander than you can find in America. That would be tough in any foreign country. Try finding those prices in the states!! The rooms were very...

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10Thank ESCFE
Penarth, United Kingdom
Reviewed 3 August 2012

Just spent two weeks at this Hotel and it was the worst experience of have ever encountered! The whole Riu site is ungoing major construction work which your are not made aware off. It is a thomson UK exclusive hotel but there are all nationalities staying here from across Europe, america and canada. IF you are basing your choice with...

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8Thank H M
london
Reviewed 2 August 2012

just come back from the riu palace, we didnt fancy the dom rep as it seemed most people go there, and we thought it mite be like butlins, well how rong were we, it was fantastic, dont bother with the crapp you read from americans, the sheets are changed daily, the rooms have air con, so nice and cool, if...

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16Thank chik01
Hamilton, Canada
Reviewed 2 August 2012

Everything was perfect one issue no hot water for 2 days. The reception was very friendly and we were impressed with the external view and the beauty of the grounds, it's like a real palace indeed. Positive aspects: 1. Exterior design and beautiful grounds 2. Nice service, many friendly staff and yes, they speak English... 3. Very nice food, without...

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3Thank Peter K
Porto
Reviewed 1 August 2012

We went for this hotel in a last minute promotion from Iberojet. The reception was very friendly and we were impressed with the external view and the beauty of he grounds, it's like a real palace indeed. But when we entered our room, we understood the promotion. The view from our balcony (and 25% of all rooms) is directly to...

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4Thank cmgdo
Atlanta, Georgia
Reviewed 1 August 2012

Let's start off by saying I consider my wife and I to be fairly reasonable, level-headed, and rational. We have been to many islands and resort destinations including Aruba, St. Maartin, Puerto Rico, and vairous destinations in Mexico across a variety of hotel brands and chains. The Riu "Palace" and DR has to be the absolute bottom of the list....

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9Thank NBeeswax

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Palace Bavaro, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Hig??Ey * 30 km / 19 miles from Punta Cana Int???L. Airport ... more   less 

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €175 - €361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Number of rooms: 612
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana
Hotel Style:
#43 Romantic Hotel in Punta Cana
#44 Family Hotel in Punta Cana
#56 Luxury Hotel in Punta Cana
#58 Top resorts Hotel in Punta Cana
#60 Spa Hotel in Punta Cana
#61 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Punta Cana staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There isn't really a good room even though lots of people say there is smell, as you get used to it, you won't feel it.”
 of 5 bubbles oshenfeld, 28 Mar 2017 | Read review
“Facing center are loud at night when entertainment is going on. If you are an early to bed or light sleeper, could be a problem.”
 of 5 bubbles lorrier677, 27 Mar 2017 | Read review
“Stay on first floor. To many steps to get to other floors and only one main elevator work in the main lobby area.”
 of 5 bubbles 108harveym, 22 Mar 2017 | Read review
“Look at room prior to checking in. AC has musty smell and strong smell of tobacco.”
 of 5 bubbles danielpike1948, 18 Mar 2017 | Read review
“we had a room that faced another hotel and it was nice and quiet.”
 of 5 bubbles 842sandys, 15 Mar 2017 | Read review
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