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The Westin Puntacana Resort & Club

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The Westin Puntacana Resort & Club
The Westin Puntacana Resort & Club
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905 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Puntacana Resort & Club
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Showing 782: English reviews
Reviewed 2 weeks ago

Six of us went to PuntaCana to celebrate a friend's milestone birthday. We were all pleased with the resort. We relaxed on the beach every day under umbrellas because the sun is very strong. The servers on the beach were very friendly and brought us drinks and food. The beach is beautiful and well maintained. Our favorite bartenders were in...

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Helpful?
2Thank rox349
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear rox349, We would like to thank you for your nice comments and feedback, it is an amazing review about our facilities, our Staff does work hard to keep well maintained and clean the resort for all our guests. I will share your comments with our staff and we´ll recognize Francisco and Santana for the excellent service they provided you....

Burlington, Connecticut
Reviewed 2 weeks ago via mobile

I'm in the middle of our 7 day trip here and I didn't want to wait until we got back to review this fabulous resort. I have to admit I went in with high expectations due to the sheer number of positive reviews on this and other travel sites. That being said my high expectations were exceeded! This is a...

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2Thank brody1217
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear brody1217, We would like to thank you for posting a fantastic comment about your first visit to our resort, we loved your comments and tips for the travelers, we are very happy by reading this review. We are proud of ourselves to know that we received the excellence service that you deserve, and the staff and facilities exceeded your...

Reviewed 2 weeks ago

Great, quiet place on a lovely picture perfect beach. 5-7 minutes from the airport was a great added extra! Most hotels seemed to be 40+ minutes away. We had a nice room facing the pool/ocean (all rooms face out to the ocean) They told us they were fully booked but it never felt that way. Loved the free shuttle around...

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1Thank Anne C
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Anne C, We would like to thank you for taking the time to post this nice review; we care about every detail our valued guests can provide us to improve every day We are happy that you enjoyed the hotel facilities, services and the amenities offered to hotel guests in Puntacana Resort & Club and our Puntacana Village. We...

Chicago
Reviewed 2 weeks ago

We had a great experience during our 7 night stay. The room is modern, we had a King Supreme Room and had a rollout bed for our daughter. Balcony had a side ocean view and full pool view. The hotel was great. The food though priced at typical hotel prices was good except for one item we ordered - which...

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2Thank R0adWarri0r4Life
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear R0adWarri0r4Life, We would like to thank you for taking the time to post this amazing review; we care about every detail our valued guests can provide to us and we can read that you enjoyed our resort and surroundings very much. We hope to host you and your family near future! Warm Regards

Bend, Oregon
Reviewed 2 weeks ago

Stayed here for one night when we arrived in Punta Cana, and I wish we had another night or two there. It was much more simple than the huge Secrets we visited afterward and it was a very relaxing spot for the day. Excellent breakfast and then dinner on the beach. The room was very nice though small, but we...

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1Thank Sean B
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Sean B, Thank you very much for taking the time to share your comments with us. We're glad to hear that you had such a great time in our resort and enjoyed the beautiful beach, facilities, delicious food and attentive service of our people. Thanks once more for sharing your wonderful comments with us. We would love to have...

San Antonio, Texas
Reviewed 2 weeks ago via mobile

Great hotel/ location. We were obviously there during a slow time in the area. However this allowed me to really relax and enjoy the peace and quiet. Service at times was a little slow in the restaurants and poolside with plenty of staff but the ambience made up for it. Shuttle service is a great benefit. Elizabeth at the concierge...

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1Thank jasmine r
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear jasmine r, We are very happy that you had a very good stay overall,we are taking care of this feedback and specific areas you mentioned here Thank you for singling out our associate, Elizabeth and her exemplary service, a copy of your review will go in her HR file. We will also pass a copy of your review to...

London, United Kingdom
Reviewed 2 weeks ago via mobile

Westin Punta Cana Resort is a seven minute drive from Punta Cana airport. Pre booked shuttle pick up through Best Day Travel in advance for $20 and driver was waiting for us even after the hour long queue for passport control. Seven of us stayed at the Westin Punta Cana for Spring break and we found it to be a...

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Thank luv_2_tvl15
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear luv_2_tvl15, We would like to thank you for taking the time to post this nice review, your kind comments about our staff are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We apologize if there were some things that might make you feel uncomfortable during your stay, but we...

A TripAdvisor Member
2 reviews
Reviewed 2 weeks ago via mobile

Awesome, quiet resort! Good for families but kinda boring for a younger crowd. Unforgettable white send beach and blue Caribbean Sea water! Friendly staff Service was a bit expensive, prepare to pay additional fees on everything.

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Thank A TripAdvisor Member
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear guest, We are really glad that you could enjoy our facilities in general, and that you have dedicated a moment out of your valuable time to share your opinion about us with other travelers around the world. Did you have the chance to visit our Ecological Reserve Indigenous Eyes? That place is amazing, there is a forest reserve with...

Forsyth, Georgia
Reviewed 2 weeks ago via mobile

The hotel view of the beach and pool area was 5 stars! The staff was nice. The food was good at each of the property restaurants, a little pricey but convenient. Rooms were large with nice showers. I would recommend this hotel.

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Thank Irunandride
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Irunandride, Thank you very much for taking the time to share your comments with us. We're glad to hear that you had such a great time in our resort and enjoyed the beautiful beach, pool, facilities, delicious food and attentive service of our people. Thank you for have chosen us as your vacation destination and for your recommendation. Have...

Toronto, Canada
Reviewed 2 weeks ago via mobile

I was surprised how bad these Front Desk Services !!!! I have never come across any SPG group hotel in he world ......these one is really bad.... On my arrival to the hotel , the front desk staff does not even locate my booking and so confuse. They do not even respect SPG member or recognized life time member and...

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2Thank ardena2015
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear ardena2015, We would like to thank you for posting your review, please accept our sincerest apologies about the fact that you were not happy with the check in experience that you confronted and especially the way the Front Desk handled your situation. We have already looked into this to make sure to handle better in the future. We are...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Puntacana Resort & Club

Address: Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €145 - €393 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Puntacana Resort & Club 4.5*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#36 Spa Hotel in Punta Cana
#37 On the Beach Hotel in Punta Cana
#37 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Puntacana Resort & Club staff and other travellers.
116 questions
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Questions? Get answers from The Westin Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor center”
cmm2966, 20 Apr 2017 | Read review
“The upper rooms along the pool have nice views.”
Mlrtyme, 31 Mar 2017 | Read review
“Every room seemed to have an ocean view & the balconies were ample.”
truenj, 23 Mar 2017 | Read review
“Appears that all upper floor rooms have a great view. We were on the 4th floor.”
411pauletteg, 11 Mar 2017 | Read review
“Higher Floor rooms have better view”
fielda2016, 7 Mar 2017 | Read review
5 of 5