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The Westin Puntacana Resort & Club

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The Westin Puntacana Resort & Club
The Westin Puntacana Resort & Club
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900 Reviews from our TripAdvisor Community

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Showing 777: English reviews
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Denver, Colorado
Reviewed 2 days ago NEW

The hotel was great. It was really clean, had a great beach, and amazing staff. But, it was boring. You're really stuck in a resort the whole time you're there. So, there isn't any culture or city life. It's like Disneyland. If you're into sitting on a beach and doing not much else I would recommend this place. If you...

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Helpful?
Thank Lisa W
Jersey Shore, New Jersey
Reviewed 3 days ago NEW

beautiful property with lots to do....special thanks to Vicente at the reception area who was always willing to drive us with a smile and also a BIG thank you to Jose at the la cana grill... his service was impeccable and his recommendations were always just right ..he was an absolute pleasure .. Beddy at the Bamboo lounge also served...

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Helpful?
Thank cmm2966
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear cmm2966, We deeply thank you for sharing your review with us, to know that our effort was worth it fills us of joy and happiness since it’s our main goal to make of each of our guests vacations an unforgettable experience, be sure that I will be sharing with our wonderful staff your lovely compliments and a copy of...

Arlington, Virginia
Reviewed 3 days ago NEW

We really enjoyed our time at the Westin. This was our first time in Punta Cana, and we'd definitely come back to the Westin in the future. We loved the beach in front of the hotel; it was calm, clear turquoise, and shallow - we felt very safe with our children (we also visited the area where the all-inclusives were...

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Helpful?
Thank John V
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear John V, We would like to thank you for your fantastic comment; we are very happy by reading this review and know that you found with us exactly what you deserved. We apologize if there were some things that might make you feel uncomfortable during your stay, but we are already evaluating your observations; we also thank you for...

Harrisburg, Pennsylvania
Reviewed 4 days ago NEW

This was one of the nicest hotel's I've stayed at in a long time. From the moment we checked in Tomy Santillian was a great help as we changed our check out dates and Westin had us staying 7 nights vs. 5 nights, since we used points this was more difficult to correct but Tomy took to the phone and...

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Helpful?
Thank jesse1314
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear jesse1314, Thank you very much of a fantastic review. We are so happy and pleased to know that you and your family had a great time at our property. I will share your comments with our staff and we´ll recognize them for the excellent service they provided you. Please come back soon to visit us it was a pleasure...

Port Charlotte, Florida
Reviewed 5 days ago NEW

STARWOOD: GOLD MARRIOTT: GOLD I've been meaning to post this review for many months now. I was hoping to include many pictures from a cracked screen phone but alas they are lost forever so from my memory let me share my adventure from last August (5 nights) HOTEL: I find that Westin tends to use this architecture design in many...

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Helpful?
Thank MarcusBeier
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear MarcusBeier, We would like to thank you for your fantastic review and for your recommendation., thank you for pointing out so many positives in our hotel and resort. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are also happy that you like the natural lagoons; this is something that everyone...

Reviewed 1 week ago

Six of us went to PuntaCana to celebrate a friend's milestone birthday. We were all pleased with the resort. We relaxed on the beach every day under umbrellas because the sun is very strong. The servers on the beach were very friendly and brought us drinks and food. The beach is beautiful and well maintained. Our favorite bartenders were in...

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2Thank rox349
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear rox349, We would like to thank you for your nice comments and feedback, it is an amazing review about our facilities, our Staff does work hard to keep well maintained and clean the resort for all our guests. I will share your comments with our staff and we´ll recognize Francisco and Santana for the excellent service they provided you....

Burlington, Connecticut
Reviewed 1 week ago via mobile

I'm in the middle of our 7 day trip here and I didn't want to wait until we got back to review this fabulous resort. I have to admit I went in with high expectations due to the sheer number of positive reviews on this and other travel sites. That being said my high expectations were exceeded! This is a...

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2Thank brody1217
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear brody1217, We would like to thank you for posting a fantastic comment about your first visit to our resort, we loved your comments and tips for the travelers, we are very happy by reading this review. We are proud of ourselves to know that we received the excellence service that you deserve, and the staff and facilities exceeded your...

Reviewed 1 week ago

Great, quiet place on a lovely picture perfect beach. 5-7 minutes from the airport was a great added extra! Most hotels seemed to be 40+ minutes away. We had a nice room facing the pool/ocean (all rooms face out to the ocean) They told us they were fully booked but it never felt that way. Loved the free shuttle around...

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1Thank Anne C
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Anne C, We would like to thank you for taking the time to post this nice review; we care about every detail our valued guests can provide us to improve every day We are happy that you enjoyed the hotel facilities, services and the amenities offered to hotel guests in Puntacana Resort & Club and our Puntacana Village. We...

Chicago
Reviewed 1 week ago

We had a great experience during our 7 night stay. The room is modern, we had a King Supreme Room and had a rollout bed for our daughter. Balcony had a side ocean view and full pool view. The hotel was great. The food though priced at typical hotel prices was good except for one item we ordered - which...

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2Thank R0adWarri0r4Life
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear R0adWarri0r4Life, We would like to thank you for taking the time to post this amazing review; we care about every detail our valued guests can provide to us and we can read that you enjoyed our resort and surroundings very much. We hope to host you and your family near future! Warm Regards

Bend, Oregon
Reviewed 1 week ago

Stayed here for one night when we arrived in Punta Cana, and I wish we had another night or two there. It was much more simple than the huge Secrets we visited afterward and it was a very relaxing spot for the day. Excellent breakfast and then dinner on the beach. The room was very nice though small, but we...

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Helpful?
1Thank Sean B
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Sean B, Thank you very much for taking the time to share your comments with us. We're glad to hear that you had such a great time in our resort and enjoyed the beautiful beach, facilities, delicious food and attentive service of our people. Thanks once more for sharing your wonderful comments with us. We would love to have...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Puntacana Resort & Club

Address: Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €148 - €422 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Puntacana Resort & Club 4.5*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#35 Spa Hotel in Punta Cana
#36 On the Beach Hotel in Punta Cana
#37 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Puntacana Resort & Club staff and other travellers.
116 questions
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Questions? Get answers from The Westin Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor center”
cmm2966, 20 Apr 2017 | Read review
“The upper rooms along the pool have nice views.”
Mlrtyme, 31 Mar 2017 | Read review
“Every room seemed to have an ocean view & the balconies were ample.”
truenj, 23 Mar 2017 | Read review
“Appears that all upper floor rooms have a great view. We were on the 4th floor.”
411pauletteg, 11 Mar 2017 | Read review
“Higher Floor rooms have better view”
fielda2016, 7 Mar 2017 | Read review
5 of 5