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Grand Palladium Punta Cana Resort & Spa

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Grand Palladium Punta Cana Resort & Spa
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6,586 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Punta Cana Resort & Spa
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Showing 2,392: English reviews
miami florida
Reviewed 17 May 2014

If you are simply looking for an amazing paradise with a beautiful blue ocean and fine sand do not think of something else than palladium specially Bavaro hotel which is a big hotel with excelent pools, gardens, a good variety of restaurants ( I recommend the Brazilian) and the views are incredible beautiful, when we arrived we couldn't believe what...

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Helpful?
2Thank janecasttl
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear janecasttl, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent holidays. We also like to extend our gratitude for sharing your experience on this trip and letting aware to future travelers to our destination about our excellent services. We are delighted to hear that it has been your best vacation far...

Reviewed 15 May 2014 via mobile

Pros: Hotel is large and grounds are well kept. Room 7209 was nice only negative was jacuzzi that takes forever to fill- so we gave up- Animation staff very friendly and tried there best with what they have- Buffett la Torres and steakhouse are the only 2 places you should eat- Zentropia was good. Everything is negotiable. Cons- The worse...

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Helpful?
13Thank marcos r
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all I would like to thank you for selecting Grand Palladium Punta Cana Resort & Spa as well as for the time you took to share your inquietudes. The comments of our guests are of the utmost importance to us for the fact that we can detect rooms for improvements and can therefore take the appropriate...

Seattle, Washington
Reviewed 14 May 2014

The staff at main desk was helpful, informative, & professional. Pools, maintenance, & maid service was very good. Id recommend this stay to others Maria tavernas was polite, helpful, professional, courteous. She was able to adhere to all service problems fast & efficiently, with a smile and also Roberto from customer services is very intelligent, he speak very good English.

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Helpful?
Thank Damaris_097
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Damaris_097, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent vacation. I also like to extend our gratitude for sharing your experience on this trip and let aware future travelers to our destination about our excellent services. Besides our guests, our personnel is one of our most important assets that never...

Washington, DC
Reviewed 14 May 2014

The staff was extremely friendly. Maria Tavernas in guest services was amazing and promptly assisted us with anything we needed. The grounds of the resort were kept very clean. Food and drink options were abundant. Overall, the place was beautiful and I am looking forward to coming back soon.

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Helpful?
Thank mfebus
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear febus, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent vacation. I also like to extend our gratitude for sharing your experience on this trip and let aware future travelers to our destination about our excellent services. Besides our guests, our personnel is one of our most important assets that never...

Chicago, Illinois
Reviewed 14 May 2014

Beautiful resort! Everything we need. Plenty drinks, delicious food, club, beach is amazing. Our room is perfect with jacuzzi and a great view! Enjoying everyday. Make sure to ask for Maria taveras she is nice and will help you with reservations for restaurants. Roberto our customer services is a very good guy and help the guest with everithg they need....

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Helpful?
Thank Jhonsans-78
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Jhonsans-78, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent vacation. I also like to extend our gratitude for sharing your experience on this trip and let aware future travelers to our destination about our excellent services. Besides our guests, our personnel is one of our most important assets that never...

Toronto, Canada
Reviewed 14 May 2014

Great hotel! From the time we arrived we were greeted with drinks and escorted to our beautiful room. We reserved a junior suite garden view but got a perfect spot! 3000 block with a view of the ocean, garden and partial of the pool! Beautiful!!! There is plenty to do with Casino, disco and plenty activities. The food is delicious...

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Helpful?
1Thank Ingrid_889
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Ingrid_889, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent vacation. I also like to extend our gratitude for sharing your experience on this trip and let aware future travelers to our destination about our excellent services. Besides our guests, our personnel is one of our most important assets that never...

Salt Lake City, Utah
Reviewed 13 May 2014

After a few mishaps with our first room not having AC, a working fridge, a working TV and ants in the bathroom, Faustin took care of us and helped up get upgraded to a better room. After that, everything worked just great! Thanks Faustin! The resort itself is BIG! If you're interested in having lots of available activities (sports, pool...

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2Thank Elizabeth D
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Elizabeth D, Foremost we would like to thank you for having taken some of your valuable time to post your review after having stayed with us at Grand Palladium Punta Cana Resort & Spa. Your remarks are highly appreciated. We understand that there is always room for improvement and our guests’ experiences play the key role in this continuous...

Roscoe
Reviewed 11 May 2014

Was very clean. Furniture was bad, sofa was very hard. Grounds were beautiful. Dining room staff was excellent. Shows were bad. Pool tiles were falling off but was otherwise clean. Air conditioner broke down and toilet seat broke off. od was so-so about normal for all inclusives.

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Helpful?
1Thank Randy M
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Randy M, Thank you for having chosen The Grand Palladium Punta Cana Resort & Spa and also thank you for having written your comments after having stayed with us. The opinion of our customers is of the greatest assistance to us. We took very seriously your particular observations since we understand that there is always room for improvement and...

Brooklyn, New York
Reviewed 11 May 2014

Had a lovely time with my sister at the Grand Palladium. Our room was modest but the cleaning service was great with new towels and refilling the fridge. Really enjoyed our meals at the Asian restaurants. And of course the beach and the pools were absolutely beautiful! Swim up bar is a must! Supervisor Maria taveras spent some time with...

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Thank Kbensk
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Kbensk, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent vacation. I also like to extend our gratitude for sharing your experience on this trip and let aware future travelers to our destination about our excellent services. Besides our guests, our personnel is one of our most important assets that never...

Reviewed 11 May 2014 via mobile

There were some unusual things about the grand palladium Punta Cana such as a lot of things about the way to resort works are not really clearly explained to you when you arrive. But the people are friendly and helpful if you just ask. Supervisor, Maria Taveras was really a pleasure to work with. The beach and pools are clean...

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Helpful?
1Thank Melissa B
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Melissa B, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent holidays. We also like to extend our gratitude for sharing your experience on this trip and letting aware to future travelers to our destination about our excellent services. We are delighted to hear that it has been your best vacation...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 

Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €192 - €405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Punta Cana Resort & Spa 4*
Number of rooms: 535
Reservation Options:
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Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Hotel Style:
#30 Casino Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
#43 Top resorts Hotel in Punta Cana
#44 Spa Hotel in Punta Cana
#46 On the Beach Hotel in Punta Cana
#47 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Punta Cana Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Punta Cana Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Villa 73 was close to the large pool and the kids pool, but fairly far from the beach.”
 of 5 bubbles rebekahgv, 9 Jan 2017 | Read review
“Get close to the beach if you can”
 of 5 bubbles Bonovox, 8 Jan 2017 | Read review
“Go to one of the other Hotels at the resort this one is the poor cousin”
 of 5 bubbles moragd984, 6 Jan 2017 | Read review
“Stay in the adults only section, great trains that can get you around the entire property!”
 of 5 bubbles relaxingtraveler10, 4 Jan 2017 | Read review
“Any room middle floor seemed a good idea.more private as ground floor you have to keep curtains closed for a bit more privacy”
 of 5 bubbles janandjohn_8, 4 Jan 2017 | Read review
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