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Grand Palladium Punta Cana Resort & Spa

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Grand Palladium Punta Cana Resort & Spa
Grand Palladium Punta Cana Resort & Spa
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7,060 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Punta Cana Resort & Spa
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Showing 2,561: English reviews
Reviewed 15 January 2015 via mobile

Resort. People save chairs and never sit in them. Food variety was large. All foods clearly labelled. The maids would not wait till we put the sign up to clean the room would randomly enter our room not impresses. The local vendors selling necklaces and trinkets were very pushy and rude. Disliked being offered the dolphin tour 10 to 15...

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Helpful?
1Thank Crystal S
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, we would like to thank you by your preference in selecting our Grand Palladium Punta Cana Resort & Spa for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focusing our efforts and dedication to continuously improve the quality of...

Ottawa
Reviewed 14 January 2015

These notes are intended to be additional to the pile of other comments on the Punta Cana section of Palladium, and to be helpful in deciding if Palladium is for you. We went with Sunwing, a good price and no problems with their service (other than ugggh aeroplane food). Very nice to have three buffets; they even have garden views....

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4Thank seua
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, thanks a lot by choosing our Grand Palladium Bávaro Suites Resort & Spa as your preferred destination, as well as by the precious time you have taken to post your review. We also take advantage of this opportunity to invite you once again to discover the tropical colors of the Caribbean in an exceptional luxurious...

Hatfield, Pennsylvania
Reviewed 14 January 2015

My husband and I and 3 kids, (19,20, &21) just returned. The grounds are well maintained but be prepared to walk a lot! Nobody speaks English and it can be a hassle when trying to order something. The first pool we went to was beat! Tiles were off of all the barstools and the bartender looked miserable and her shirt...

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Helpful?
8Thank Monica S
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, I would like to thank you for choosing us as the place to spend your recent holidays as well as for letting us know about your inquietudes. We attached great importance to your comments and they were taken with our maximum interest. Regarding the language barrier, please be assured that we have a great task...

Reviewed 13 January 2015

The women staff in restaurants need to be more friendly and a smile would be nice!! They r rude and inattentive and to speak English as u would expect in a tourist resort..... Instead they grunt and make faces.... The bar staff r lovely and friendly as r all the male staff!!

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Helpful?
2Thank Janstott
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Receive our gratefulness for such valuable feedback. The opinion of our guest is of the greatest assistance to us. I also want to thank you by taking some of your precious time to write a review about your wonderful experience. I am glad to learn that all your expectations were met overall of our services. In Grand Palladium...

Wharton, New Jersey
Reviewed 13 January 2015

My husband and I just spent 12 days at the beautiful resort in the Dominican republic. We did Have a good vacation the personnel were very kind and helpful, the resort was very clean and well kept. However, we stayed in the Royal Suites Adult Swim up section and and had two problems. Their are two speciality restaurants, the Royal...

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Helpful?
4Thank Abthony D D
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Thank you for having chosen our Grand Palladium Punta Cana Resort & Spa as the place to spend your recent holidays as well as by the time you have taken to post your review. Your feedback is of the greatest assistance to us. We understand your position and discomfort caused by this particular event so we hope you...

Derby, United Kingdom
Reviewed 12 January 2015

Once our Tour Operator had dropped us at the wrong lobby and we stood around for the best part of an hour for an internal redirection we could being our holiday. Everything gets a big tick except the Restaurants - cannot comment on the food / service as we could not get a table. 7 restaurants and no booking system...

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Helpful?
2Thank Warren G
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Thank you by having chosen The Grand Palladium Punta Cana Resort & Spa as your preferred destination and by sharing your comments with future travelers through Tripadvisor. We truly regret the occurrences up on arrival and this have interfered with the good rhythm of your experience making you to change your mind about us. Please allow me to...

Chicago, Illinois
Reviewed 11 January 2015

We just came back from our vacation from GP Punta Cana. It was an amazing vacation! The resort was beautiful, and the service was great! The staff was very friendly and helpful. We would definitely come back to this resort! The only problem we ran into was the restaurants, they should make reservations before. However it did not stop us...

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Helpful?
5Thank asienko
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, On behalf of the entire Team Grand Palladium Punta Cana Resort & Spa would like to express my gratitude for having decided to express your comments to future visitors. We attached great importance to your comments and they were taken with our maximum interest. We are delighted to confirm that all your expectations were met and our staff...

Lowestoft, United Kingdom
Reviewed 10 January 2015

I marked your review as helpful. This was purely to hope people see that you are obviously an ignorant traveller. What makes you think that you should be allowed to get extra towels. Just think of the difficulties this would cause if every guest wanted it. I expect you want it so you can be one of those people that...

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Helpful?
24Thank Trevct
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Grand Palladium Punta Cana Resort & Spa on Trip advisor! It is always a pleasure to receive positive feedback from your stay. I will share your comments with our team, who I am certain they will be encouraged by your remarks. As company- oriented to the excellence on service around...

Timonium, Maryland
Reviewed 8 January 2015

This is by far the worst all inclusive resort I have ever stayed at. I am usually very happy with great weather, but this place by your reviews is totally not rated correctly. The positives are the grounds are beautifully maintained and the workers are generally very happy and friendly, however, do not expect anyone to speak or understand english....

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Helpful?
21Thank Gretchen M
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, I would like to extend you our gratitude for choosing Grand Palladium Punta Cana Resort & Spa as the place to spend your recent holidays. In reference to the language barrier, we understand the ravages it may cause in communication's matters to guest’s experiences so regarding this fact, we have determined intensive educational courses which...

Koszalin, Poland
Reviewed 6 January 2015

I must say that when I read negative reviews I'm always sceptical, as people over react. We are normal - in normal way: we don't allow small things to spoil our holidays. But we respect our money. But this was 1st time that I was dissapointed with TA reviews. Negatives were right. But stay at GP Resort & Spa P.C...

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Helpful?
16Thank Przemek S

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 

Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €178 - €534 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Punta Cana Resort & Spa 4.5*
Number of rooms: 535
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Orbitz, Travelocity, Agoda, Despegar.com, Hotels.com and Jetsetter so you can book your Grand Palladium Punta Cana Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Hotel Style:
#27 Casino Hotel in Punta Cana
#37 Top resorts Hotel in Punta Cana
#39 Spa Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
#40 On the Beach Hotel in Punta Cana
#41 Luxury Hotel in Punta Cana
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Here's what travellers have asked, with answers from Grand Palladium Punta Cana Resort & Spa staff and other travellers.
658 questions
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Questions? Get answers from Grand Palladium Punta Cana Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“The lower the floor the faster you get refreshment from room service.”
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“Punta Cana is in the middle and I think a great location.”
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“Sea view is a must”
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