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Grand Palladium Palace Resort Spa & Casino

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Grand Palladium Palace Resort Spa & Casino
Grand Palladium Palace Resort Spa & Casino
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5,685 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Palace Resort Spa & Casino
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Showing 2,070: English reviews
Wetaskiwin, Canada
Reviewed 26 April 2014

A beautiful big resort. This was our second time there, first time at "Punta Cana" and this time at the "Palace". We reserved a loft room as three in our group, but the main floor bed was just a pull out couch and was very uncomfortable. The couch stays like a bed all the time so why don't you just...

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Helpful?
4Thank John R
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Thank you very much for taking the time to review your stay at Grand Palladium Palace Resort, Spa & Casino. We really appreciate any kind of feedback. In our daily basis we genuinely approach our guests in house to confront their needs and current experience with us. However, nowadays the online community is very important, so we appreciate...

Punta Cana
Reviewed 25 April 2014

The staff was very helpfull , especially Dalia Maria and Rosemelinda ! The bed is very big and the view on the window very nice . Good food too ! Loved the garden and the pool . The beach not too big , but the water really good ! Had a good time here .

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Helpful?
2Thank booboo91
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear mervspain, The family of Grand Palladium Palace is honored in receiving your valuable comments. We are proud to hear about your satisfaction on this trip and we would like to thank you for having distinguished the attentiveness demonstrated by Dalia María and Rosmelinda during your stay. We hope to be your home in Punta Cana for a next trip....

Reviewed 25 April 2014

This is our 3rd vacation staying at the palladium. Beautiful weather, good variety of food and excellent house-keeping, concierge, and bar service. Some new improvements which have added to the experience. Toured the royal suites and ambassador suites! Recommended experience. Great spot that offers a variety if amenities perfect for families! Thanks to Franklin and Rosemelinda for their exceptional service...

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Helpful?
Thank Katherine C
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Katherine C , Words are missing to express our gratitude for you having chosen us as your second home in Punta Cana as well as for sharing your experience on this trip with future travelers to our destination. We managed to create unforgettable experiences and it is an honor to hear that once again we have surpassed all your...

Hazlet, New Jersey
Reviewed 23 April 2014

Incredible experience! 5star all the way! ask for angie & roselinda for all your dinner reservations. they get things done! thanks for making my second honeymoon unforgetable. drinks are amazing. rosa bautista is super. she kept my room tip top!

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Thank Rosie732
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Rosie732 , Words are missing to express our gratitude for having chosen Grand Palladium Palace as the place to celebrate such special occasion as well as for having shared your experience with future travelers to our destination. At Grand Palladium we managed to create unforgettable experiences. Thank you for highlighting the attentions delivered by Angie, Rosmelinda and Rosa. I...

Aurora
Reviewed 21 April 2014

VERY large property but its easy to get around because they have a train that runs until 2am, never long to wait. Grounds are beautifull and the buildings are well kept. The staff were all very attentive, especially Jennifer at the A La Carte bar at the Italian and Hector at the Lobby bar at the Palace. The casino was...

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3Thank Scot23
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Scot23, I am truly sorry to hear about your dissatisfaction on this trip. We are seriously committed to the achievement of our guests’ satisfaction, thus your opinion is of the utmost importance to us. We carefully reviewed all your observations and herewith I would like to apologize for any inconvenience you may have endured. I must emphasize that when...

Miramichi
Reviewed 20 April 2014

Beautiful resort very clean. Friendly helpful staff, beautiful beach. Food is very good lots if choices at buffet, steak house a la carte is delicious. Had a great vacation will return to Grand Pallidium Pallace.

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1Thank Janetbav
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Janetbav, We are delighted to hear that you have had a great vacation with us. Thank you for having taken the time to share your experience with future travelers to our destination and hope to be your home for next trip to Punta Cana. Our very best regards, R. Segarra

Baltimore, Maryland
Reviewed 19 April 2014

Our vacation was great. Food was the best. Room services was good and people from resort were very nice, friendly. Rosmelinda from guest service was helpfully and very friendly. I will back to palladium complex next year. Thank you for all resort team!

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3Thank Vladimir190
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Vladimir190, Thank you for having chosen Grand Palladium Palace as well as for letting future travelers knows about our amazing service. I am delighted to hear that you had a blast while vacationing with us. Your feedback is highly appreciated and we hope to have you back soon. Warmest regards, R. Segarra

St. John's, Canada
Reviewed 15 April 2014

Arrived at the Grand Palladium Resort in Punta Cana March 31st for a week. This time with my two sisters and a close family friend. My sister and our friend arrived two days before from Ottawa. Sent us an email telling us how gorgeous it was and how much they loved it. We couldn't wait to arrive. They were there...

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6Thank Annodenip
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Annodenip, Words are missing to express our gratitude for such valuable feedback. We appreciate the time you took to reviewing on both of our properties aiming to share your impressions with thousands of visitors to our destination trough Tripadvisor. Thank you for choosing Grand Palladium and we look forward to be your home for a next visit to Punta...

Punta Cana, Dominican Republic
Reviewed 15 April 2014

First time and had a great time. They went out of their way to please. Food was good. Entertainment was good. Beach beautiful. People who worked there were fun. The music was very domininc republic- upbeat, entertaining, amauris worked hard to include my children in the activities and made sure they had fun.

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Helpful?
Thank Tammy C
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Tammy C, I am delighted to hear that your first experience with us has been a “great vacation”. At Grand Palladium we managed to create exceptional moments so I am proud to learn that we have achieved our goal. Thank you for sharing your impression with future travelers to our destination and let them aware about our excellent product....

mercier
Reviewed 14 April 2014

yes its a very big hotel ,(actually its 4 hotels) yes there is a lot of restaurants, yes its clean...but..if its your first time going, you are not going to enjoy all the privileges of the rest of the return patrons, since they become V.I.P. and have access to everything before the rest of us, restaurants we booked by VIP,s...

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Helpful?
5Thank linda318
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear linda318, Firstly, I would like to thank you for preferring Grand Palladium Palace as well as for having taken the time to write your comments. The opinion of our customers is of the greatest assistance to us. I am deeply sorry that we could not reach your expectations on your first visit to our resort and I can understand...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more   less 

Additional Information about Grand Palladium Palace Resort Spa & Casino

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €196 - €556 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Palace Resort Spa & Casino 4*
Number of rooms: 410
Reservation Options:
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Also Known As:
Grand Palladium Palace Hotel
Grand Palladium Palace Punta Cana
Palladium Punta Cana
Hotel Style:
#18 Casino Hotel in Punta Cana
#20 Top resorts Hotel in Punta Cana
#23 On the Beach Hotel in Punta Cana
#25 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
#43 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Palace Resort Spa & Casino staff and other travellers.
575 questions
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Toronto, Canada

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Questions? Get answers from Grand Palladium Palace Resort Spa & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure there are any, but request a room without a concierge area and away from lobbies and pool areas if you want it to be quieter”
 of 5 bubbles rayhaddow, 16 Jan 2017 | Read review
“They're all great”
 of 5 bubbles treeballa18, 13 Jan 2017 | Read review
“Ocean view”
 of 5 bubbles seanjoyce2000, 13 Jan 2017 | Read review
“Balcony in sun”
 of 5 bubbles secilyel, 9 Jan 2017 | Read review
“Make reservations. Don't listen to them telling you that you don't need one.”
 of 5 bubbles christianandamandal, 9 Jan 2017 | Read review
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