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Grand Palladium Palace Resort Spa & Casino

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Grand Palladium Palace Resort Spa & Casino
Grand Palladium Palace Resort Spa & Casino
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5,705 Reviews from our TripAdvisor Community

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Showing 2,083: English reviews
Reviewed 17 July 2014

We had an amazing time! We were upgraded to a junior suite and had a view of the beach. The staff was friendly and helped us with everything. We will definitely be back! Thanks to Francisco from guest services for all his help in making my honeymoon so amazing! You're the best bro!!

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Helpful?
Thank Joelle N
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Firstly, we would like to extend our gratitude for having chosen Grand Palladium Palace Resort, Spa & Casino as the place to celebrate such special occasion. We are honored to have had the opportunity to hosting your honeymoon. We are more than pleased to hear that this will be a memory that will last forever. But what pleased...

New York City
Reviewed 17 July 2014 via mobile

My husband and I brought my mom to this resort for a 4 night stay. The room was a loft suite by the beach. It was a pretty room that had signs of wear once you looked closely. The sofabed on which mom was going to sleep was sagging badly, and required a maintenance man and a housekeeper to close...

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Helpful?
Thank Joyfantastic
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Thank you for your preference in selecting Grand Palladium Palace Resort, Spa & Casino for your recent vacation as well as for having taken the time in write your comments. Our objective is not only to fulfill, but also surpass our guests’ expectations; therefore we put our greatest interest into your opinion. We understand that there is always...

Frederick, Maryland
Reviewed 15 July 2014

Hotel grounds are beautiful, beach is great, buuuut, the food is terrible and they are extepreemly understaffed. The employees seem to be working very hard, there just aren't enough of them. The concierge, Francesco, was fantastic and really took care of us any time we needed him.

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Helpful?
2Thank Justsome P
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, We truly lament that our gastronomy could not satisfy your palate. Please receive our apologies if we did not performing as our usual level of standard of services during your stay. Our objective is not only to fulfill, but also surpass our guests’ expectations. Therefore, we put our greatest interest into your opinion since we understand that there...

Bismarck, North Dakota
Reviewed 14 July 2014 via mobile

Trip started with an MVA at the airport. Hotel room was not ready when promised. AC didn't work. Bed was hard and pillows even harder. It was like sleeping on concrete. Coffee cups were not washed daily. We finally got a new room with AC. It was impossible to make dinner reservations. We were forced to eat Buffett every night...

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Helpful?
5Thank Meredith B
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Thank you for selecting Grand Palladium Palace Resort, Spa & Casino. We regret that we did not performing as our usual level of standard of services during you stay. Our objective is not only to fulfill, but also surpass our guests’ expectations; therefore we put our greatest interest into your opinion. We understand that there is always room...

McMurray, Pennsylvania
Reviewed 14 July 2014

okay first the good....the resort was very clean, and our room was beautiful..we had a deluxe room with a jacuzzi tub. We loved the location of our room very close to the pool and beach it was room 8308. The maid service was great they came everyday and supplied us with plenty of bottled water and towels...now the bad....the food...

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Helpful?
4Thank Stacey W
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, First and foremost we would like to thank you for having chosen Grand Palladium Palace Resort, Spa & Casino as well as for having taken some of your valuable time to post your opinion. It is regretful to hear that your stay with us was not up what you expected, furthermore that we were not able to satisfy...

New York
Reviewed 13 July 2014

The resort is beautiful. Having access to all three Grand Palladium resorts in the premises is convenient in that there is always something to do and see. The many restaurants in the location is great for variety. The Public Relations agent Francisco Garcia was very helpful in answering all of our questions and requests and offered to help us next...

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Helpful?
Thank Dferreiras
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Our family is honored in receiving your comments. We are very proud to read about your satisfaction on this trip and would like to thank you for having distinguished the attentiveness demonstrated by one of our associates during your stay. Hope to be your home in Punta Cana for a next trip. Best regards, L. Tajes

Pittsburgh, Pennsylvania
Reviewed 12 July 2014

Our stay started off with a bang. We had a group of 13 and 5 rooms. 3 out of the 5 rooms were horrible all had to be moved. 1 ac didnt work 2 and 3 had the most horrible smell of mold. We had to beg to get enough towels and wash cloths just to be able to shower....

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Helpful?
6Thank Joe B
Columbus, Ohio
Reviewed 12 July 2014

We just got back from spending six days at the Grand Palladium Palace last night. We took our two children (18 & 20) and were celebrating some serious milestones (big birthdays). There were some very nice aspects, but some disappointing ones at well. Here is my overall review: Service: Guest services was spotty at best. At times, we were able...

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Helpful?
1Thank Burks126
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Thank you for having taken some of your precious time to post your experience at our Grand Palladium Palace Resort, Spa & Casino. Your feedback is of the greatest assistance to us since we are aware that there is always room for improvement and our guests’ experiences play the key role in this continuous process, which leads us...

stratford, United States
Reviewed 7 July 2014

WHAT A WONDERFUL VACATION! This was our seventh island trip and it was so terrific! I highly recommend going to the Grand Palladium Palace Resort. We had such excellent service especially with Francisco Garcia at the front desk. Always willing to aid and give excellent advice. The one thing that we had a problem with and found it rather ironic...

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Helpful?
4Thank Michel G
ltajes, Gerente at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Many thanks for your preference in selecting Grand Palladium Palace Resort, Spa & Casino for your recent vacations. I also would like to extend our gratitude for sharing your experience about this trip and let future travelers be aware of our destination and excellent services. Besides our guests, our personnel is one of our most important assets that...

Stratford, Connecticut
Reviewed 7 July 2014

This was my first island vacation and I am sold! The Grand Palladium Palace is a beautiful, relaxing and friendly resort! The trip began with the excellent assistance of Francisco Garcia at the front desk making sure we were happy with our rooms by escorting us to check on them for our approval. What service! The rooms were nicely appointed,...

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Helpful?
2Thank Catherine G
ltajes, Gerente at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our Royal suites Turquesa for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality of our services and facilities....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more   less 

Additional Information about Grand Palladium Palace Resort Spa & Casino

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €200 - €554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Palace Resort Spa & Casino 4*
Number of rooms: 410
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com and Travelocity so you can book your Grand Palladium Palace Resort Spa & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Palace Hotel
Grand Palladium Palace Punta Cana
Palladium Punta Cana
Hotel Style:
#18 Casino Hotel in Punta Cana
#20 Top resorts Hotel in Punta Cana
#23 On the Beach Hotel in Punta Cana
#25 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
#43 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Palace Resort Spa & Casino staff and other travellers.
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Toronto, Canada

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Questions? Get answers from Grand Palladium Palace Resort Spa & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor is best floor”
 of 5 bubbles 297kenm, 22 Jan 2017 | Read review
“Loft style room was great. Tip the staff for good service.”
 of 5 bubbles ranjanbambam, 21 Jan 2017 | Read review
“We had the love suite it was awesome!”
 of 5 bubbles reshunaberry, 20 Jan 2017 | Read review
“Room 85 ... close to Pool/Lobby”
 of 5 bubbles samz_sunshine, 20 Jan 2017 | Read review
“Rooms away from the pools and main lobby”
 of 5 bubbles mag392016, 20 Jan 2017 | Read review
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