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Grand Palladium Palace Resort Spa & Casino

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Grand Palladium Palace Resort Spa & Casino
Grand Palladium Palace Resort Spa & Casino
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5,897 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Palace Resort Spa & Casino
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Showing 2,182: English reviews
Inverness, United Kingdom
Reviewed 6 December 2014

Positives - The whole resort area is well maintained - the grounds and facilities are beautiful. The quality and quantity of food is excellent. Activities are planned and accessible to suit many tastes. The entertainment shows are very professional and the theatre facilities are great. Waiter/waitress service in all the bars is well organised and helpful. The room we stayed...

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Helpful?
2Thank Highlandbadger
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, First of all I would like to extend you our gratitude for having selected Grand Palladium Palace Resort, Spa & Casino as the place to spend your recent holidays. Regarding restaurants, it is worthy to mention and clarify that standing in line is something many people choose to do but this is not in any way encouraged by...

Reviewed 5 December 2014

Grand Palladium Palace is a Great Hotel!! My Family and i had a very Nice vacation!! The Beach is beautiful! The Food is the best!!!! We really want to come back!!! Thanks you everybody!! Especialy to Caren in guest service! Kissesss from germany

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Helpful?
2Thank Vassi1234
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our Grand Palladium Palace Resort, Spa & Casino for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions to keep on improving the quality of our services and facilities....

Ancaster, Ontario, Canada
Reviewed 5 December 2014

We just returned from our first family vacation at the Grand Palladium Palace in Punta Cana. Upon our arrival we were told our request (emailed on three occasions over the two months preceding the trip) to have our deluxe room connected to our loft suite would not be accommodated. Our deluxe suite (in a different building with no view) was...

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Helpful?
3Thank Suzy K
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, First of all, we would like to thank you by your preference in selecting our Grand Palladium Palace Resort, Spa & Casino for your holiday toguether to your family, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focusing our efforts and dedication to continuously...

Reviewed 5 December 2014 via mobile

Stayed here for a week with my husband for our 1st year wedding anniversary. We were quite worried because of all the negative reviews we were reading online. There were some confusion when we were checking in.The one in the reception just took our papers, checked the computer and just told us something with Palace without explaining. I was thinking...

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Helpful?
1Thank Icay_088
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, We thank you very much by sharing your so kind feedback through TripAdvisor with future travelers around the world. It greatly pleased us we have had the oportunity to host you during your 1st year wedding anniversary in our Grand Palladium Palace Resort, Spa & Casino, the excellent services provided our attentive staff. Please accept our sincerest apology...

Reviewed 2 December 2014

RESORT:The Resort is a destination location that covers 4 LARGE properties. BRAVO - great area if you have kids, PUNTA CANA - family villas and the nicest pool and beach areas, PALACE - dated area of the resort, ROYAL SUITES - time share area that's restricted from other guests. Each property offers a different level of experience as it relates...

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Helpful?
5Thank OICU8here2
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, We thank you very much by sharing your so kind feedback through TripAdvisor with future travelers around the world. It greatly pleased us we have had the oportunity to host you and your family in our Grand Palladium Palace Resort, Spa & Casino, we are a complex that fits to several life styles. Please accept our sincerest apology...

Reviewed 30 November 2014

We really enjoyed a lot our vacation in punta cana! My family and I liked the food inc the restaurant Japanese . We were almost always in the beach! Employing! It is so beautiful! The people are very kind and helpful! Thanks to everybody ! Especially to caren

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Helpful?
2Thank shannonnDaviss01
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Thank you very much by sharing your so kind feedback through TripAdvisor to travelers around the world. It pleased us greatly to host you during the experience you have lived in our Grand Palladium Palace Resort, Spa & Casino and we are also glad that you have experienced a relaxing stay due to the excellent services provided our...

Reviewed 27 November 2014 via mobile

We went to the resort in August and loved it so much we are booked to go again at the end of July next year to the Palace, can't wait. The staff were friendly, the hotel was clean, food was lovely and we had a fabulous holiday, don't be put off by negative comments, some people are difficult to please,...

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Helpful?
1Thank Tracy G
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, I would like to thank you for taking the time in write your comments. We are delighted to know that you enjoyed the services and facilities of the hotel. Please rest assured that we will forward your words of appreciation to all the hotel staff since this is our best reward for our continued efforts to try to...

Toronto
Reviewed 27 November 2014

We are currently staying at this hotel and have been here 6 days. The hotel and rooms are dated. The stained orange couch and bedroom carpet belong on the curb. The radio plug doesn't fit the wall. The bathroom tiles and wall are chipped and sad looking. There is practically no counter space for toiletries. The beachfront is an endless...

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Helpful?
3Thank JJG08
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Thank you for taking the time to write your comments. We apologize for any inconveniences you experienced during your stay. We truly lament not having impressed you with some of our services since our objective is not only to fulfill, but also surpass our guests’ expectations. Therefore, we put our greatest interest into your opinion. We understand that...

hertfordshire
Reviewed 26 November 2014

We had a wonderful time, both had issues with walking due to injury so this was perfect, we were given a room on the ground floor and we could see it had obviously been broken into before, so I asked for another room and it was not a problem, we could not fault this hotel in any way, food was...

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Helpful?
1Thank kt2tk
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at Grand Palladium Palace Resort, Spa & Casino We really appreciate any kind of feedback. In fact, we are proud of that our gastronomy offer, accommodation and excellent services provided by our staff have surpassed all your expectations. Nowadays we understand that a...

Reviewed 26 November 2014

We were in punta cana in grand palladium palace ! There are great rooms close to the beach! The marenostrum restaurant is very nice the food is delicious! And also in the steak house and the italian! Uff we really enjoyed everthing ! Thaks to Caren in guest service for her help in the reataurants! We want come back again!!!

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Helpful?
Thank Alexandrraa
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Our family is honored in receiving your comments. We are very proud to read about your satisfaction on this trip and would like to thank you for having distinguished the attentiveness demonstrated by one of our associates during your stay. Hope to be your home in Punta Cana for a next trip. With best regards, L. Tajes Resident...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more   less 

Additional Information about Grand Palladium Palace Resort Spa & Casino

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €201 - €464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Palace Resort Spa & Casino 4*
Number of rooms: 410
Reservation Options:
TripAdvisor is proud to partner with BookIt.com and Travelocity so you can book your Grand Palladium Palace Resort Spa & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Palace Hotel
Grand Palladium Palace Punta Cana
Palladium Punta Cana
Hotel Style:
#16 Casino Hotel in Punta Cana
#19 Top resorts Hotel in Punta Cana
#21 On the Beach Hotel in Punta Cana
#22 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
#43 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Palace Resort Spa & Casino staff and other travellers.
606 questions
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Toronto, Canada

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Questions? Get answers from Grand Palladium Palace Resort Spa & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet floor”
 of 5 bubbles 687mariank, 21 Feb 2017 | Read review
“Rooms in place hotel”
 of 5 bubbles Laumcn, 21 Feb 2017 | Read review
“This first floor rooms are nice however you can leave you door open.”
 of 5 bubbles Traci4Roylt, 18 Feb 2017 | Read review
“Beach view is wonderful”
 of 5 bubbles cwipperman2017, 18 Feb 2017 | Read review
“Get a villa”
 of 5 bubbles jordanmT1397OV, 16 Feb 2017 | Read review
5 of 5