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Grand Palladium Palace Resort Spa & Casino

7,045 reviews
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Traveller (5079)
Pool & Beach (1379)
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Overview
  • Excellent69%
  • Very good18%
  • Average7%
  • Poor4%
  • Terrible2%
Travellers talk about
“royal suites”(257 reviews)
“loft suite”(135 reviews)
“sports bar”(243 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
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Offers from Grand Palladium Palace Resort Spa & Casino
Special Offer: EXTRA SAVING:10%OFF!
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,045)Write a Review
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1,021 - 1,025 of 2,593 reviews
Reviewed 5 February 2016

Guest services was incredible. Scarling and Yudid are amazing!!! :) :) Dietary needs accommodated Beautiful rooms. Resort wonderful. Shops nice Close to the beach! Beautiful! Mexican restaurant the best for entertainment The bell boys are generally really good! However, There are a certain few that...More

Thank Shawna G
Response from ltajes, Gerente at Grand Palladium Palace Resort Spa & CasinoResponded 9 February 2016

Dear Guest, I thank you very much by sharing your so kind feedback through TripAdvisor with future travelers around the world. It also has pleased us to have had the opportunity to host you in our Grand Palladium Palace Resort, Spa & Casino. Please accept...More

Reviewed 5 February 2016

This all inclusive resort exceeded my expectations. Great service, great food, entertainment choices every night. Ten out of ten, check it out!! I would definitely recommend this resort to family and friends.More

Thank Cheryl H
Response from ltajes, Manager at Grand Palladium Palace Resort Spa & CasinoResponded 6 February 2016

Dear Guest, Thank you very much for taking the time to review your stay at our Grand Palladium Palace Resort Spa & Casino. Our business is about thousands of interactions and details daily. We try so hard to get them all right. When we do,...More

Reviewed 5 February 2016 via mobile

It was a wonderful stay. All the staff were polite and professional. There was always something new to do and see. The resort is beautiful and large with transportation to take you around. Weather was great the whole time with a little rain overnight. I...More

Thank Jim B
Response from ltajes, Manager at Grand Palladium Palace Resort Spa & CasinoResponded 6 February 2016

Dear Guest, We are proud to hear that your expectation were fully exceeded on this trip and your experience will be a memory that will last forever. We look forward to your next visit. L.Tajes. Resident manager.

Reviewed 4 February 2016

This was an all-inclusive family holiday and it offered only the best in accommodations, food, service, and holiday beach experiences. The rooms were confortable, spacious and very clean, with lots of storage space. The only draw-back was access to the bathtub. It was a giant...More

Thank KuddlyKitten
Response from ltajes, Gerente at Grand Palladium Palace Resort Spa & CasinoResponded 23 March 2016

Dear Guest, Words are missing to express our gratitude for having chosen Grand Palladium Palace Resort, Spa & Casino as the place to celebrate such special occasion as well as for having shared your experience with future travelers to our destination. At Grand Palladium we...More

Reviewed 4 February 2016 via mobile

Upon arriving at the beautiful resort u were meet by the bell boy's where ur cases were taken to ur rooms whilst having cocktails x rooms lovely and clean. Big choice of restaurants on downside that buffet repetitive. Bang goes the diet. Wasn't enough waiters...More

Thank 929julie
Response from ltajes, Manager at Grand Palladium Palace Resort Spa & CasinoResponded 5 February 2016

Dear Guest, Thank you very much for such nice feedback. Your opinion is very important to us as it serves to measure the satisfaction of our in-house guests and keep continuously improving to fulfill your expectations. In Palladium Hotel Group, your total satisfaction is our...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Free Parking
Free Internet
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Laundry Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Casino and Gambling
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$209 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Punta Cana
#15 Casino Hotel in Punta Cana
#19 Top resorts Hotel in Punta Cana
#20 On the Beach Hotel in Punta Cana
#21 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$209 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Punta Cana
#15 Casino Hotel in Punta Cana
#19 Top resorts Hotel in Punta Cana
#20 On the Beach Hotel in Punta Cana
#21 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5079)
Pool & Beach (1379)
Room & Suite (843)
Dining (414)
Family and Play Areas (80)
Business Centre & Event Rooms (28)
Amenities (25)
Questions & Answers
Ask a question
Jordan M
22 February 2018|
Answer
Response from csh2015 | Reviewed this property |
Yes, you will be issued a towel card at check in. You can exchange towels daily at pool area and at check out you need to turn in towel card or towels.
2
Votes
Randy Kristi R
18 February 2018|
AnswerShow all 2 answers
Response from csh2015 | Reviewed this property |
I saw Crown at one bar, but I had to drink Dewar's. A larger whiskey selection would be great. Too much, rum and sweet drinks!!!
1
Vote
davidhensley76
12 February 2018|
Answer
Response from davidhensley76 |
I have tried to call the resort twice and have been hung up on each time. Once by the reservation call center and now the direct properly number. At least that's what the call center rep stated before they hung up. it is... More
0
Votes
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123456290
Room Tips
"Adults should ask for room close to adult-only pool & request a reserve on lounge chairs. Staff at..."
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"I would recommend the 2nd floor. We stayed in 9515 which faced the ocean."
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"Book elsewhere"
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"We stayed in Villa 65 (Palace )- rooms looked as though they have been updated recently. Central to the..."
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