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Grand Palladium Palace Resort Spa & Casino

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Grand Palladium Palace Resort Spa & Casino
Grand Palladium Palace Resort Spa & Casino
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5,686 Reviews from our TripAdvisor Community

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Showing 2,070: English reviews
Chicago, Illinois
Reviewed yesterday NEW

The Grand Palladium Palace was wonderful! Room 6715 was amazing not much of a view but the space was awesome. I had the Loft Suite with an anointed King bedroom with jacuzzi. The room service was prompt but the Tapeo Spanish restaurant was my favorite! Absolutely amazing time. Would definitely stay again.

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Helpful?
2Thank deborahatwater
Reviewed 2 days ago NEWvia mobile

Nothing but hospitality from a very friendly staff at the Palace . A great break from Canadian winter with great people at a great resort I will write more later Thanks Elizabeth. At guest services and we came back.

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Helpful?
1Thank Jason S
ltajes, Gerente at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Jason, Thank you very much by sharing a positive review regarding our Grand Palladium Palace Resort, Spa & Casino, it pleased us greatly that it has been a memorable one. We are so glad that you have felt accommodated by the excellent performance done by Elizabeth, one of the member from our Guest Relations team. My Best Regards, L....

New York City, New York
Reviewed 3 days ago NEW

I do not have much to say because everything was fantastic but what if I wanted to say is the excellent service I received from public relations mainly Johanna, since before I arrived I wrote by mail and I answered the same Day, it was awesome for me, y that personalized attention was the best i could receive ever and...

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Helpful?
Thank caroypatel
ltajes, Gerente at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Caroypatel, Thank you very much by sharing a positive review regarding our Grand Palladium Palace Resort, Spa & Casino, it pleased us greatly that it has been a memorable one. I am also excited that you found the staff to be accommodating and helpful and that you felt this made of your stay a really pleasant experience. I have...

Mesa, Arizona
Reviewed 3 days ago NEWvia mobile

As soon as we arrived Jose at the front desk took care of us. As I was traveling with my elderly mom requested a special handicap room it was all set up and perfect. We spent six days at the resort everything was perfect we had traveled for my nephew's wedding all the planning, the people were simply amazing and...

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Helpful?
Thank vcn607
ltajes, Gerente at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Vcn607, First of all, thanks a lot by choosing Grand Palladium Palace Resort, Spa & Casino as your preferred destination, as well as, by the precious time you have taken to post your review. We are so glad that you have felt accommodated by the excellent performance done by Jose, one of the member from our Front Desk team....

Pembroke Pines, Florida
Reviewed 3 days ago NEW

I have been to several destination wedding. This was the best. The staff, wedding coordinator, room service, restorents, food and all facilities are excellent. Staff members are very helpful, curtious, friendly and helpful. There help made my daughter's wedding succesdful and enjoyable. Elizabeth is very curtious and helpful. She is the best.

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Helpful?
Thank shobhan18
ltajes, Gerente at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear shobhan18, Thank you very much by sharing a positive review regarding our Grand Palladium Palace Resort, Spa & Casino, it pleased us greatly that it has been a memorable one. We are so glad that you have felt accommodated by the excellent performance done by our team. We hope to have the opportunity to offer you our services again...

Panama City Beach, Florida
Reviewed 3 days ago NEW

The room was excellent; the service was beyond expectations. Would definitely come back. The beaches are beautiful. The spa and mud bath are amazing. Its also a wonderful place to have a destination wedding.

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Helpful?
Thank stellavakani
ltajes, Gerente at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear stellavakani, First of all, thanks a lot by choosing Grand Palladium Palace Resort, Spa & Casino as your preferred destination, as well as, by the precious time you have taken to post your review. We are so glad that you have felt accommodated by the excellent performance done by our team. We take advantage of this marvelous opportunity to...

Ely, United Kingdom
Reviewed 3 days ago NEW

The Grand Palladium Resort is no more than 3* at best, we stayed in the Royal Suites section of the hotel and the accommodation is in desperate need of maintenance, the staff are in need of training, as are the chefs. We spoke to several other people during our stay who all shared the same disappointing views as we did....

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Thank rayhaddow
Reviewed 4 days ago NEW

This resort is beautiful! It is kept very nice. Here is the summary of experience: Check in: Amazing - we arrived at 3:30, rooms were ready, and we had our keys and were to our rooms within 20 minutes of arriving. There was a small issue with one of our rooms (requested double beds in one room, and got a...

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Helpful?
Thank 131lisae
ltajes, Gerente at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear 131lisae, On behalf of the entire Team Grand Palladium Palace Resort, Spa & Casino would like to express my gratitude for having decided to express your comments to future visitors. We attach a great importance to your comments and they are taken with our maximum interest. We are delighted to learn that your expectations were met and our staff...

Reviewed 5 days ago NEWvia mobile

Overall good place. Both positive and negative parts like you would expect. Check-in was ok. 3 of our 4 rooms were ready at 3:30. Last one ready 30 min later. Rooms were large and nice. Showers were poor design. Large step in and out. Water leaked onto floors. Buffet eating was pretty much the same as many other all-inclusive resorts...

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Helpful?
Thank Lauri V
ltajes, Gerente at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Lauri, On behalf of the entire Team Grand Palladium Palace Resort, Spa & Casino would like to express my gratitude for having decided to express your comments to future visitors. We attach a great importance to your comments and they are taken with our maximum interest. We are delighted to learn that your expectations were met and our staff...

Kansas City, Missouri
Reviewed 5 days ago NEW

Very clean and very good service. The room service food is a little low quality . Excellent variety of restaurants. Clean beach friendly staff. Awesome drinks and bartenders. The resort has been kept very nice.

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Helpful?
Thank eatonblain
ltajes, Gerente at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Eatonblain, Thank you very much by sharing a positive review regarding our Grand Palladium Palace Resort, Spa & Casino, it pleased us greatly that it has been a memorable one. It is a great pleasure to know that we have been able to provide a relaxing holiday, that's exactly our goal, making each of our guests go home with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more   less 

Additional Information about Grand Palladium Palace Resort Spa & Casino

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €195 - €554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Palace Resort Spa & Casino 4*
Number of rooms: 410
Reservation Options:
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Also Known As:
Grand Palladium Palace Hotel
Grand Palladium Palace Punta Cana
Palladium Punta Cana
Hotel Style:
#18 Casino Hotel in Punta Cana
#20 Top resorts Hotel in Punta Cana
#23 On the Beach Hotel in Punta Cana
#25 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
#43 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Palace Resort Spa & Casino staff and other travellers.
575 questions
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Toronto, Canada

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Questions? Get answers from Grand Palladium Palace Resort Spa & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure there are any, but request a room without a concierge area and away from lobbies and pool areas if you want it to be quieter”
 of 5 bubbles rayhaddow, 16 Jan 2017 | Read review
“They're all great”
 of 5 bubbles treeballa18, 13 Jan 2017 | Read review
“Ocean view”
 of 5 bubbles seanjoyce2000, 13 Jan 2017 | Read review
“Balcony in sun”
 of 5 bubbles secilyel, 9 Jan 2017 | Read review
“Make reservations. Don't listen to them telling you that you don't need one.”
 of 5 bubbles christianandamandal, 9 Jan 2017 | Read review
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