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Sirenis Punta Cana Resort Casino & Aquagames

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Sirenis Punta Cana Resort Casino & Aquagames
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8,278 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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Showing 4,545: English reviews
Shropshire, United Kingdom
Reviewed 28 June 2015 via mobile

We had a lovely 2 nights and 3 days at this resort. The pool area was huge and fabulous for our 2 year old, the food choice was great (we ate in the 2 main restaurants and the restaurant by the pool) and the service was excellent. The water park was good too, something different but on the doorstep. The...

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1Thank JoJayP1
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi JoJayP1, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It...

Hartland, WI
Reviewed 28 June 2015

Just returned from 8 night stay with our 3 children. Having stayed at 2 other all-inclusive resorts in Riviera Maya in the past 5 years, this one was by far our least enjoyable. We had even stayed at the Grand Sirenis in Riviera Maya--so we expected a similar experience. This was not. The Good: Beach was very nice....they work very...

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6Thank JacquiB_HartlandWI
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi JacquiB_HartlandWI, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want to discuss any issues or...

Metuchen, New Jersey
Reviewed 28 June 2015

My family and I returned tonight after 7 days at Sirenis. As some reviews have mentioned, the resort is dated. There is a distinct mildew odor in the rooms. There were 3 of us, my wife, my son and myself. Our room had one king-size bed, no extra bed, pullout sofa. That was remedied after our concierge, Abel, had a...

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5Thank Chris C
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Chris C, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me if you want to discuss your situation further at infodominicana@sirenishotels.com or if you decide to come back in the...

Reviewed 28 June 2015 via mobile

Food was nasty. Pool closes at 5:30pm. They make you go tour to reserve restaurant. Air rooms broken. Phone doesnt work. 2 employees got huge fight. Horrible resort only Good for picture. Oh I lost 10 lbs

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4Thank Christy7901
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Christy7901, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. I leave you my e-mail infodominicana@sirenishotels.com if you want to contact...

Canada
Reviewed 27 June 2015

Stayed June 2 - 9, 2015. Beautiful grounds on this resort! Check in was an issue initially but got it worked out with one of the managers. Stayed in B building, room was clean, bed was fine and shower was awesome. Clean towels and fridge restocked daily! Really enjoyed the buffett.....different theme every night! Great service from the staff at...

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Thank Knight2012
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Knight2012, First of all I have to thank you for taking the time to write your review and I’m happy to see you had a great holiday with us. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you and ensuring you spend another great...

Manchester, United Kingdom
Reviewed 23 June 2015

After reading the many negative reviews here on trip advisor before we visited Sirenis Resort we were both quite worried of what to expect. However, after two incredible weeks there we cannot understand why there have been so bad reviews. Check in: Upon arrival we were quickly seen to but told that there had been a mix up with the...

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17Thank hannah864
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi hannah864, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It...

Hampton, Georgia
Reviewed 22 June 2015 via mobile

The hotel is really dated, bathrooms are moldy and the rooms have a weird smell. The first room we got,ac did not work and as soon we complaint they gave us another one. The grounds look great but the pool needs a lot of work. There were a couple of light fixtures inside the pool with wires expose to the...

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4Thank Riveraj36
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Riveraj36, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Please don’t hesitate to write me if you want to discuss...

Southampton, United Kingdom
Reviewed 21 June 2015

My partner and I went here for the first time this year and it was so amazing we have decided to return next year everything about the resort was amazing. Our rep Raul was amazing never tried to push anything things on us just let make our own choices

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15Thank Aarron2015
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Aarron2015, First of all I have to thank you for taking the time to write your review and I’m happy to see you had a great holiday with us. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you and ensuring you spend another great...

Reviewed 18 June 2015

My sister's and I had an awesome time at the resort. Abel the manager made sure we enjoyed our time. He was very helpful to every concern. The resort itself was huge and beautiful. We stayed on the Tropical side of the hotel with a room right by the beach. It was very relaxing. The pool was huge! Every place...

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4Thank Selena h
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Selena h, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort....

Reviewed 17 June 2015 via mobile

The resort is great a giant pool which has a nice size deep part area for those who love to swim. It also has a few kid pools. You will need a lot of sunblock the sun is intense in that area! The food was delicious a very good variety. We went on a busy weekend so the service wasn't...

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3Thank LVM26
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi LVM26, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. I invite you to contact me at infodominicana@sirenishotels.com when you are planning your next vacation to...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €107 - €250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#42 Family Hotel in Punta Cana
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#62 Top resorts Hotel in Punta Cana
#64 Spa Hotel in Punta Cana
#65 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,166 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I hear that section M is better if you must be there”
 of 5 bubbles jld70, 24 Mar 2017 | Read review
“south side near the beach are closer to casino so a bit noisy but quiet during the day.”
 of 5 bubbles Mstojic, 21 Mar 2017 | Read review
“A210 great:):)”
 of 5 bubbles michalgosudarski, 18 Mar 2017 | Read review
“H building on Tropical side was in good shape and perfect location halfway between pool and buffets.”
 of 5 bubbles ColdMama, 18 Mar 2017 | Read review
“Tropical Side - M building - we had no issues”
 of 5 bubbles TAJ112016, 16 Mar 2017 | Read review
5 of 5