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28/11/2017 29/11/2017
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    Sirenis Punta Cana Resort Casino & Aquagames

    Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
    1 (809) 688-6490
    Hotel website
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    28/11/2017 29/11/2017
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    Traveller (10600)
    Pool & Beach (2265)
    Storyboard
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    Overview
    • Excellent39%
    • Very good30%
    • Average15%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “tropical suites” (125 reviews)
    “steak house” (400 reviews)
    “jade restaurant” (65 reviews)
    Internet
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Conference Facilities
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Housekeeping
    Casino
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    28 Nov29 Nov
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (8,892)
    There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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    1,471 - 1,475 of 4,831 reviews

    Reviewed 25 January 2016

    I went twice to this hotel because the gentle people working in this hotel. The hotel is very good in service, food and animation. Also the disco is a nice equipment. You are served very good in the hotel, nothing is a problem. The rooms...More

    Thank Ralf S
    Response from Aquagames, Assistant manager at Sirenis Punta Cana Resort Casino & Aquagames at Sirenis Punta Cana Resort Casino & AquagamesResponded 8 February 2016

    Good afternoon Ralf S, First of all I have to thank you for taking the time to write your review and I’m glad to see you enjoyed the great services of our team. When you are booking your holiday, please don’t hesitate to write me...More

    Reviewed 25 January 2016 via mobile

    Went here to celebrate our 25th wedding anniversary. We had bought into the membership scheme about 6 years ago and hadn't been back since. Very pleasantly surprised as members rooms upgraded significantly and include mini bar with branded spirits. Pools excellent buffet offered plenty of...More

    Thank emma c
    Response from Aquagames, Assistant manager at Sirenis Punta Cana Resort Casino & Aquagames at Sirenis Punta Cana Resort Casino & AquagamesResponded 8 February 2016

    Good afternoon emma c, It’s really great to hear you had a nice vacation with us and that you enjoyed your time with us! It really reflects the effort of our whole team to make sure our visitors have a great time and feel at...More

    Reviewed 24 January 2016

    We stayed in the Tropical side of the hotel. First room we were put in had GUM stuck to the headboard, moldy yellow looking bathtub and toilet and there was a musty smell to the room. After talking to Jose (who was very helpful) at...More

    3  Thank Ariana D
    Response from Aquagames, Assistant manager at Sirenis Punta Cana Resort Casino & Aquagames at Sirenis Punta Cana Resort Casino & AquagamesResponded 8 February 2016

    Good afternoon Ariana D, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to...More

    Reviewed 24 January 2016 via mobile

    The service was nice but upon arrival, our check-in took a longer than expected. They tried to accommodate people as quickly as they could but since it was so unorganized, they ended up switching up our passports with the couple who checked in before us...More

    1  Thank Christina M
    Response from Aquagames, Assistant manager at Sirenis Punta Cana Resort Casino & Aquagames at Sirenis Punta Cana Resort Casino & AquagamesResponded 8 February 2016

    Hello Christina M, We thank you very much for your review from our last holiday at our resort. We will make sure all your comments are taken into consideration in order to improve our services. Don’t hesitate to contact me personally at assistantmngr.dr@sirenishotels.com if you...More

    Reviewed 24 January 2016

    I never usually write reviews on hotels but on this occasion I felt I had to defend this hotel due to the level of negative feedback some people have left regarding the standard and service received at this hotel. This was my first trip to...More

    8  Thank Derek W
    Response from Aquagames, Assistant manager at Sirenis Punta Cana Resort Casino & Aquagames at Sirenis Punta Cana Resort Casino & AquagamesResponded 8 February 2016

    Hello Derek W, Wow, thanks for sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off! I...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Casino and Gambling
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$170 - US$477 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #42 Family Hotel in Punta Cana
    • #43 Casino Hotel in Punta Cana
    • #45 Romantic Hotel in Punta Cana
    • #63 Top resorts Hotel in Punta Cana
    • #67 On the Beach Hotel in Punta Cana
    • #67 Spa Hotel in Punta Cana
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 427
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Orbitz, TravelUp, Hotwire, TripOnline SA, Evoline ltd, Cheap Tickets and Cancelon so you can book your Sirenis Punta Cana Resort Casino & Aquagames reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • La Altagracia Province >
    • Punta Cana
    • Also Known As
    • Sirenis Cocotal Beach Resort Casino And Spa ,
    • Sirenis Cocotal Beach Hotel Punta Cana ,
    • Sirenis Resort Punta Cana ,
    • Sirenis Cocotal Punta Cana ,
    • Hotel Sirenis Cocotal Beach ,
    • Sirenis Cocotal Resort
    Add Photo Photos
    Traveller (10600)
    Pool & Beach (2265)
    Room & Suite (1207)
    Dining (626)
    Hotel & Grounds (6066)
    Bathroom (292)
    Family and Play Areas (217)
    Business Centre & Event Rooms (20)
    Nearby
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    4,361 reviews
    3.05 km away
     
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    Ask a question
    Questions & Answers
    lyndamary2017
    14 November 2017|
    AnswerShow all 2 answers
    Response from annapmississauga | Reviewed this property |
    If you book an excursion, then yes. Resort's beach, no. We brought snorkeling gear, but kids got disappointed. Nothing to see.
    1
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    Room Tips
    "By the beach!"
    Read review
    "poor maid in block M"
    Read review
    "we have stayed on a bottom floor and a 2nd floor, we prefer the 2nd floor as there is more privacy"
    Read review
    "Ask for a sea view or a newer room"
    Read review
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