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Sirenis Punta Cana Resort Casino & Aquagames

10/05/2017 11/05/2017
1 room 2 adults 0 children
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8,404 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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Showing 4,585: English reviews
London, United Kingdom
Reviewed 31 August 2015

I read all the reviews for this resort prior to going so my expectations were not too high! We travelled as a family of 4 with 2 children aged 9 & 6. We booked this resort mainly because of the water park and hoping this would entertain the children for 2 weeks. Just to summarise.... Ok the positives- Staff are...

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Helpful?
4Thank travelbunny22
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi travelbunny22, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. Please don’t hesitate to write me if you want to discuss your situation further at infodominicana@sirenishotels.com...

London, United Kingdom
Reviewed 30 August 2015

“Great holiday” 4 of 5 starsReviewed 29 August 2015 NEW Before going and reading the reviews we was a bit sceptical of the mixed reviews but we are quite open minded so decide to judge for ourselves,I went as a family of four and travelled through Thomson holidays as you read on I'll give tips I think will help you...

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9Thank Danny S
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi travelbunny22, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Please contact me at infodominicana@sirenishotels.com when you are planning your next vacation so I personally welcome you and make sure you have as much of...

England
Reviewed 30 August 2015

Upon arrival we were greeted by Abel who is a manager at this hotel we were given fruit juice and towels to freshen up after our long flight. This is our 4th visit to the Sirenis therefore we can see the improvements that have been made to keep this a first class hotel, read on Our check in took around...

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6Thank carl_cathy
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi carl_cathy, It’s really great to hear you had a nice vacation with us. It really reflects the effort of our whole team to make sure our visitors have a great time and feel at home. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you...

Chicago, IL
Reviewed 28 August 2015

Just to summarize: pros: wonderful beach, nice bar in the lobby with top brand alcohol,food is ok, interesting shows cons: very badly trained personnel - too intimate, calling us amigo all the time and try to shake hands with us just as we have washed our hands for meals; mold in the room and bathroom and unpleasant smell in the...

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8Thank traveler777_10
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi traveler777_10, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Please don’t hesitate to write me if you want to discuss...

Kingston-upon-Hull, United Kingdom
Reviewed 28 August 2015

Worst hotel ever! If your English you don't get a say in anything! The food are all covered in flies! The American dinner we waited for nearly 2 hours for main meal and it was frozen! The buffet was usually cold. The entertainment team only bothers with young females! The only good thing about this hotel was able who was...

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Helpful?
8Thank Josh T
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Josh T, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me if you want to give me more details about your experience during your stay at infodominicana@sirenishotels.com or if you...

Helotes, Texas
Reviewed 28 August 2015 via mobile

We received a 5 day 4 night mini vacation stay for the Sirenis Resort in Punta Cana from a travel agent as a bonus to another vacation we booked. After reading previous reviews we weren't expecting much. The rooms are very dated but the one we had M105 wasn't as bad as what others were saying. It was clean and...

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3Thank Utah-Indy
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Utah-Indy, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want to discuss any issues into more details. I would be more than happy to do...

Halifax
Reviewed 27 August 2015

I don't usually give reviews unless they are positive but this place was so bad I felt compelled to warn unsuspecting travelers. We travel extensively and have been to quite a number of resorts in the Caribbean and we take the good with the bad but this place was horrendous. All resorts can have issues and most will do whatever...

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11Thank Kathryn H
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Kandmhenry, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. I leave you my e-mail infodominicana@sirenishotels.com if you want to contact...

Felixstowe, United Kingdom
Reviewed 26 August 2015

First off, this is a big resort, but with plenty of sun beds around the pool areas and on the beach. Our room (family of 3) had an upper apartment (2nd, top floor) which because it was a top floor room, had a vaulted ceiling which gave the impression of space and airiness. It smelly musty at first, but having...

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Helpful?
5Thank tombrain
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi tombrain, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you and...

Nassau, New York
Reviewed 25 August 2015

food was good,the water park was amazing,the presidente beer was out of this world nice fresh and cool the only negative side is the rooms and part of the resort are too old and in need of a desperate update

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3Thank braulio R
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear braulio R, Thank you very much for taking the time to share your feedback with us. I really appreciate it as it will help me improve the quality of our services as we are continuously working on it. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It will be a...

Mississauga, Canada
Reviewed 25 August 2015

Our families ( 4 kids, 4 adults) traveled the week of August 16-23 booked with Nolitours. Our check in was smooth we were situated in Block B room B003 & B005 these were apparently the "renovated rooms" I would say that the rooms were not what we expected in terms of a renovation, there was what appeared to be mould...

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Helpful?
2Thank Tessa M
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Tessa M, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. I leave you my e-mail infodominicana@sirenishotels.com if you want to...

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10/05/2017 11/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €98 - €211 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#42 Family Hotel in Punta Cana
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#63 Top resorts Hotel in Punta Cana
#66 Spa Hotel in Punta Cana
#67 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,209 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a renovated room!”
Mubber55, 24 Apr 2017 | Read review
“Cocotal Side”
  • Body fluids on couch
  • Tv...
  • Exposed wires
  • Dirty curtains
  • Exposed wires
Taylor1990, 19 Apr 2017 | Read review
“dont get a room by the lobby the large peacocks squawk and get up on the balconies”
RoxanneL267, 19 Apr 2017 | Read review
“Stay away from tropical side rooms”
inman9228, 19 Apr 2017 | Read review
“Ask for rooms M, N, O, P - They are right in the middle of the resort and closest to the pool.”
lindssw, 17 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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