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19/07/2017 20/07/2017
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    Sirenis Punta Cana Resort Casino & Aquagames

    Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
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    19/07/2017 20/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (10116)
          Pool & Beach (2199)
          Room & Suite (1183)
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          Overview
          • Excellent38%
          • Very good30%
          • Average16%
          • Poor9%
          • Terrible7%
          Travellers talk about
          “tropical suites” (115 reviews)
          “aqua park” (65 reviews)
          Internet
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Conference Facilities
          Dry Cleaning
          Water Park
          Tennis Court
          Casino
          Babysitting
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Grand Bahia Principe Turquesa
          2,134 reviews
          #61 of 111 hotels in Punta Cana
           
          VIK Hotel Cayena Beach
          329 reviews
          #82 of 111 hotels in Punta Cana
           
          Sunscape Dominican Beach Punta Cana
          927 reviews
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (8,536)
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          There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames See the most recent reviews

          1,431 - 1,435 of 8,536 reviews

          Reviewed 16 November 2015 via mobile

          My boyfriend and I stayed here for a week on 3rd November. Now you have to bare in mind, you only get what you pay for. If you pay the bare minimum, you cannot expect the Ritz and unfortunately, this is what most of the...More

          20  Thank Frances B
          Response from Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & AquagamesResponded 8 December 2015

          Hello Hotbabe109, Thank you for sharing your great reviews about our staff and the memorable stay you have had at our resort sirenis, we will always be more then glad to make a memorable experience for our clients, and is really nice to hear that...More

          Reviewed 15 November 2015 via mobile

          Fabulous holiday - staff very welcoming. Accommodation very spacious n comfortable with sea views from our balcony. Food - fresh, varied n very tasty with themed nights in main restaurant. There are also French, Italian, Japanese, steakhouse n American Diner to choose from but book...More

          12  Thank Sam H
          Response from Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & AquagamesResponded 6 December 2015

          Dear Sam H, Thank you for sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I...More

          Reviewed 14 November 2015 via mobile

          Beautiful resort horrible service was pestered all day every day to buy something anything jewelry pictures membership trips there were some helpful people but overall the service was substandard food was horrible the drinks were just as horrible even as beautiful as the Dominican is...More

          2  Thank Fresh P
          Response from Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & AquagamesResponded 15 November 2015

          Hi Fresh87, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you want...More

          Reviewed 13 November 2015

          My 12 year old son and I traveled to Sirenis Punta Cana from 11/7-11/11/15. I had read the online reviews and told myself that people who take time to write reviews generally do so because of their negative experience or they are not easy to...More

          8  Thank linettekm
          Response from Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & AquagamesResponded 14 November 2015

          Hi linettekm We thank you very much for your review from our last holiday at our resort. We will make sure all your comments are taken into consideration in order to improve our services. I leave you my e-mail infodominicana@sirenishotels.com if you want to contact...More

          Reviewed 13 November 2015

          We went the end of October 2015. 1. Room - in poor condition. Bedding didn't fit. Pillows were chunky. Bathroom had multiple problems. We paid for our family of 5, yet were consistently given 3 towels and 4 pillows. Phone didn't work to call housekeeping...More

          4  Thank Amy G
          Response from Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & AquagamesResponded 14 November 2015

          Hi Amy G, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you...More

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          About
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Spa
          • Room Service
          • Hotel Amenities
          • Breakfast included
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room Service
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Spa
          • Casino and Gambling
          • Tennis Court
          Details
          • Price range
          • US$144 - US$360 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #42 Family Hotel in Punta Cana
          • #43 Casino Hotel in Punta Cana
          • #45 Romantic Hotel in Punta Cana
          • #64 Top resorts Hotel in Punta Cana
          • #67 Spa Hotel in Punta Cana
          • #69 On the Beach Hotel in Punta Cana
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 427
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Travelocity, Hotwire, Priceline, Hotel.de, Evoline ltd, TripOnline SA, Cancelon, Cheap Tickets and HotelQuickly so you can book your Sirenis Punta Cana Resort Casino & Aquagames reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Caribbean >
          • Dominican Republic >
          • La Altagracia Province >
          • Punta Cana
          • Also Known As
          • Sirenis Cocotal Beach Resort Casino And Spa ,
          • Sirenis Cocotal Beach Hotel Punta Cana ,
          • Sirenis Resort Punta Cana ,
          • Sirenis Cocotal Punta Cana ,
          • Hotel Sirenis Cocotal Beach ,
          • Sirenis Cocotal Resort
          Add Photo Photos
          Traveller (10116)
          Pool & Beach (2199)
          Room & Suite (1183)
          Dining (601)
          Hotel & Grounds (5723)
          Bathroom (273)
          Family and Play Areas (211)
          Business Centre & Event Rooms (19)
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          Questions & AnswersAsk a question
          Nicky H
          Can someone tell me if towels are supplied at the pool please like do you get a towel card on arrival? I did at a diff hotel last year just wondered if it would be the same here? Glad the renevations aren't causing to much upset to people's holiday! I go in 2 weeks time and was worrying about it.
          24 June 2017|
          Answer Show all 5 answers
          Response from Anna Grigoryan K | Reviewed this property |
          How old are your kids?
          0
          Votes
          Trudie P
          Hi we are due to come here in November after reading some of the reviews I'm slightly worried about the refurbishment and how it could affect our stay is it very noisy and does anyone know when they plan to have it completed by Thanks
          22 June 2017|
          Answer
          Response from Chris S |
          Here now no disruption 😀
          1
          Vote
          Casshug
          Hello. I am coming with my family to your hotel for 11 nights next week and was very much looking forward to the trip. I am now however concerned. Having read recent reviews about the resort undergoing major refurbishment, I am concerned about the standard of our holiday. I have also read that some of the rooms are nicer than others and I would like to ensure we are placed in a nice room as this is a family holiday and I do not want anything to spoil it. I am of the understanding that half of the resort is closed due to the renovations taking place and I am not happy about this as we chose to come to this resort based on its size and the facilities. We have been very excited to visit but I am not anxious about our stay having paid a lot of money to visit. Can you help at all to make this a great holiday? Thank you, Cassandra Hughes
          21 June 2017|
          Answer
          Response from Lukebarryy |
          I've just finished a 2 week holiday here and you're rightly informed about the refurb there is a lot of the resort closed but they have accounted for the restaurants by adding the menus into the restaurants that are open... More
          1
          Vote
          Room Tips
          "M was quiet"
          Read review
          "L & M blocks are quiet"
          Read review
          "We upgraded from B to S. Definitely worth it."
          Read review
          "the Jr. suite is not the same as the pictures that they show you dont let the pictures fool you"
          Read review
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